2005 Health Policy Patient Experience 
Health Populi
MARCH 3, 2021
This includes health care. While “ESG” was first coined in 2005, the coronavirus pandemic, the issues solidifying in 2020 shown above in the first image, and climate change converged over the past year.
Henry Kotula
NOVEMBER 28, 2017
“Overall, these trends will likely shift significant patient volume from higher-intensity settings to lower-intensity settings while maintaining — or in some cases even improving — quality of care or patient experience,” Krishna said. Overall, patient-cost sharing increased by 66% from an average of $469 in 2005 to $778 in 2015.
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