2008 and Patient Experience - Connected Health Pulse

The Growth of DIY Digital Health – What’s Behind the Zeitgeist of Self-Reliance?

Health Populi

MARCH 13, 2025

Furthermore, the DIY zeitgeist for home cooking and home-making also accelerated in the past five years (as it had during the 2008-9 Great Recession).

Digital Health

Digital Health Connected Health Mental health Public Health

The Patient As Payor: Workers Covered by Employer Health Insurance Spend 11.5% of Household Incomes on Premiums and Deductibles

Health Populi

DECEMBER 5, 2019

of their household income on health insurance premiums and deductibles based on The Commonwealth Fund’s latest report on employee health care costs, Trends in Employer Health Coverage, 2008-2018: Higher Costs for Workers and Their Families. Workers covered by health insurance through their companies spend 11.5%

Medical Billing

Medical Billing Digital Health Patient Experience

The Patient as Consumer and Payer – A Focus on Financial Stress and Wellbeing

Health Populi

MAY 30, 2022

told the Gallup Poll in April 2022 that their financial situation has eroded in the past year, up to 1 in 2 people which is a statistic we haven’t seen since the Great Recession of 2008. in 2022, billing and medical payments are now embedded in patients’ experience, regardless of the type of payor.

Medical Billing

Medical Billing Health Policy Mental health Patient Experience

Webinars

Bridging Innovation & Patient Care: The Growing Role of AI

What Your Financial Statements Are Telling You—And How to Listen!

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Trust Is a Key Social Currency for COVID-Embattled Consumers

Health Populi

JULY 9, 2020

FYI, Press Ganey, a leading health care patient experience organization, has created an impressive library of resources addressing the pandemic, linked here.]. How do health care providers build trust? Press Ganey asks. The economic recession in the U.S.

Patient Experience

Patient Experience Public Health Nursing Telemedicine

News from the Consumer Technology Association and Withings Further Demonstrates Private Sector’s Role in the Pandemic and Public Health

Health Populi

JULY 28, 2020

Since launching in 2008, Withings has developed a portfolio of well-designed, consumer-facing digital health tools such as weight scales, blood pressure monitors, and digital thermometers.

Public Health

Public Health Digital Health Connected Health Telemedicine

Thinking Value-Based Health Care at HLTH 2022 – A Call-to-Action

Health Populi

NOVEMBER 14, 2022

Warren Buffett wrote Berkshire Hathaway shareholders in 2008, asserting that, “Price is what you pay. ” I ask in an essay published today on Crossover Health’s website titled Value-Based Care: Driving a Social Contract of Trust and Health. The answer: embrace value-based care. Value is what you get.” ” The U.S.

Primary Care

Primary Care Nursing Digital Health Patient Experience

Telehealth shows promise for fostering better doc-patient relationships

Healthcare IT News - Telehealth

JUNE 11, 2020

"In many cases, patients actually said, 'Why can't primary care be like this?' " Tong's first experience of telehealth was years ago, "in the VA, around 2008," he said. Whereas if you come into the office, patients often complain about the doctor not spending enough time with them."

Telehealth

Telehealth Primary Care Telemedicine Patient Experience

Medical Debt: “The Debt of Necessity” – A Current U.S. Picture from the CFPB

Health Populi

MAY 18, 2023

For some context, it’s useful to know that the CFPB was created as part of the Dodd-Frank Wall Street Reform and Consumer Protection Act passed by Congress and signed by President Obama in July 2010 in the wake of the 2008-9 financial crisis in the U.S.

Medical Billing

Medical Billing Patient Experience

Medicare Members Are Health Consumers, Too – Our AHIP Talk About Aging, Digital Immigrants, and Personalizing Health/Care

Health Populi

DECEMBER 9, 2019

Those born before 1985 are generally considered as digital immigrants, so people aging into Medicare today are certainly in that cohort.

Medicare

Medicare Digital Health Patient Experience Connected Health

Color Me Healthy – Pantone’s Forecast on Post-Pandemic Well-Being and Design

Health Populi

JUNE 25, 2021

.” In this trend, we can re-visit the key finding in the 2010 Edelman Health Engagement Barometer noting that most consumers looked to all industries to engage with for health… learned back eleven years ago, just following the Great Recession of 2008. This model received 30,000 pre-orders, David said, before its launch.

Public Health

Public Health FHIR Interoperability Telehealth

As Medical Cost Trend Remains Flat, Patients Face Growing Health Consumer Financial Stress

Health Populi

JUNE 13, 2018

trillion from the third quarter of 2008 — as the Great Recession hit the U.S. The NY Fed found that household debt increased to $13.21 trillion in the first quarter of 2018, the 15th consecutive quarter with an increase that ranks the level higher than the previous peak of $12.68

Medicare

Medicare Telehealth Nursing Pharmaceuticals

Health @ Retail – Prelude to GMDC SelfCare Summit with Updates from Hims & Hers, GoodRx, Sam’s Club and Amazon Care

Health Populi

OCTOBER 1, 2019

And for historical perspective, this post published over a decade ago in 2008! FANGs & MAGA – Meet WaWa for Health, Walgreens and Walmart. How Walmart Could Bolster Healthcare in the Community. Drugstore Dominance, and the Walmart Wild Card.

Primary Care

Primary Care Digital Health Telehealth Mental health

Doc Tom Awardees Announced at SPM2018 Conference

Society for Participatory Medicine

OCTOBER 28, 2018

The e-Patient Principles prize was awarded to Liz Salmi, an exemplar of participatory medicine principles. Liz, known on social media as @LizArmy and blogging at , turned her brain cancer diagnosis in 2008 at age 29 into “an open source chronicle of the patient experience.”

ePatients

ePatients Patient Experience Public Health Health Information

Solution to the healthcare access shortage? Telemedicine

American Well

AUGUST 28, 2013

When the mandate went into effect in 2008, the percentage of lives covered rose to 94.2 Not a huge correction, but enough to drastically alter the patient experience. Prior to the mandate, it took an average of 33 days for a patient to see a new PCP when they were symptomatic. s home state of Massachusetts, 86.6

Telemedicine

Telemedicine Patient Experience

Solution to the healthcare access shortage? Telemedicine

American Well

AUGUST 28, 2013

When the mandate went into effect in 2008, the percentage of lives covered rose to 94.2 Not a huge correction, but enough to drastically alter the patient experience. Prior to the mandate, it took an average of 33 days for a patient to see a new PCP when they were symptomatic. s home state of Massachusetts, 86.6

Telemedicine

Telemedicine Patient Experience Telehealth

The Importance of the Digital Front Door™ in Healthcare

Digital Health Today

OCTOBER 16, 2019

operates a virtual health care platform that connects patients and clinicians through phone and video interviews. It also offers a ZipTicket, a healthcare boarding pass that provides patients with access to clinics for in-person assessments or lab tests. Zipnosis, Inc. Q3: What does re-humanizing mean?

Digital Health

Digital Health Patient Experience Health Technology Healthcare Innovation

The Tech Giants are Coming for Healthcare

Lloyd Price

OCTOBER 16, 2018

In the first strategic partnership for Healthcare NExT, Microsoft worked with the University of Pittsburgh Medical Center to develop digital services intended to reduce drudgery for physicians and improve patients’ experiences. Google started a health-records initiative in 2008, but shut it down by 2011, citing poor adoption.

Life Science

Life Science Primary Care Interoperability Nursing

Everybody is Stressed in America, and It’s Not Good for Our Health: the 2023 Update from the American Psychological Association

Health Populi

NOVEMBER 3, 2023

American health citizens are experiencing a deja vu in 2023 akin to their financial stress experienced in the APA 2008 Stress in America survey: money stress is a key factor in peoples’ overall mental health in 2023. As in 2008, in 2023 even more women than men feel that financial stress — and more generally, parents.

Mental health

Mental health Connected Health Health Technology Patient Experience

When Household Economics Blur with Health, Technology and Trust – Health Populi’s 2023 TrendCast

Health Populi

DECEMBER 22, 2022

Most patients have experienced frustrations – in the designer’s parlance, “friction” – when seeking routine care as well as during a routine medical appointment. Clearly, patients’ experiences as consumers of healthcare lack the service levels they expect as payors based on this MITRE-Harris Poll.

Health Technology

Health Technology Mental health Digital Health Primary Care

A Matter of Trust, Perception, Risk, and Uncertainty – The Big Issues Raised by the Acquisition of PatientsLikeMe and Other Patient Data Transactions

Health Populi

JULY 1, 2019

This data would not go to waste and patients had a forum to act on their own desires to carefully document and share their experiences for the benefit of themselves and others. PLM built custom software, stored a staggering amount of data, and secured access to it, all while making constant improvements to the user experience.

Pharmaceuticals

Pharmaceuticals HIPAA BioTech Patient Experience

Gallup Reveals Americans’ Views on Industry Are the Lowest Since 2008 – Implications for Healthcare and Pharma

Health Populi

SEPTEMBER 9, 2022

In their latest look into consumers’ views on business in America, Gallup found that peoples’ ratings on business fell to their lowest ratings overall since 2008. Health Populi’s Hot Points : For some context, remember that 2008 was the advent of the Great Recession. have declined in the past year.

Pharmaceuticals

Pharmaceuticals Medical Billing Primary Care Medicare

Review of Mobile Devices and Health by Ida Sim in the NEJM

mHealth Insight

SEPTEMBER 6, 2019

Back in 2008 at 3GDoctor we started offering the ability for Patients to use their mobiles to provide their own history to Doctors prior to a documented video consult: [link]. “Digital Therapeutics and Diagnostics. Moreover, Android users, who account for more than half of U.S.

Mobile Health

Mobile Health mHealth EHR FHIR

Telehealth, Right Here, Right Now: Calling on Congress to Vote for America’s Health and Well-being

Health Populi

FEBRUARY 26, 2025

That was, in fact, the name of a research paper I wrote on behalf of the California Health Care Foundation in 2008.

Telehealth

Telehealth Medicare Telemedicine Public Health

What an eventual end to the PHE would mean for telehealth

Healthcare IT News - Telehealth

OCTOBER 17, 2022

"The ease and convenience telehealth provides are consistent sources of positive patient experiences, as well as decreased total costs of care and less time away from the workplace," she said in a statement to Healthcare IT News. What's at stake.

Telehealth

Telehealth Mental health Public Health Telemedicine

Benefit Cost Increases Overwhelm Flat Wages for Most in US: Pew

Health Populi

AUGUST 9, 2018

The first chart from the Pew discussion illustrates the rise of benefit costs vs. wage and salary growth, crossing lines around 2008 — when the Great Recession hit U.S. That is, if those patients-as-health-consumers can vote with their feet and pocketbook. households.

Medical Billing

Medical Billing Patient Experience Health Policy

Connected Health Pulse

The Growth of DIY Digital Health – What’s Behind the Zeitgeist of Self-Reliance?

The Patient As Payor: Workers Covered by Employer Health Insurance Spend 11.5% of Household Incomes on Premiums and Deductibles

Webinars

Trending Sources

The Patient as Consumer and Payer – A Focus on Financial Stress and Wellbeing

Webinars

Trust Is a Key Social Currency for COVID-Embattled Consumers

News from the Consumer Technology Association and Withings Further Demonstrates Private Sector’s Role in the Pandemic and Public Health

Thinking Value-Based Health Care at HLTH 2022 – A Call-to-Action

Telehealth shows promise for fostering better doc-patient relationships

Medical Debt: “The Debt of Necessity” – A Current U.S. Picture from the CFPB

Medicare Members Are Health Consumers, Too – Our AHIP Talk About Aging, Digital Immigrants, and Personalizing Health/Care

Color Me Healthy – Pantone’s Forecast on Post-Pandemic Well-Being and Design

As Medical Cost Trend Remains Flat, Patients Face Growing Health Consumer Financial Stress

Health @ Retail – Prelude to GMDC SelfCare Summit with Updates from Hims & Hers, GoodRx, Sam’s Club and Amazon Care

Doc Tom Awardees Announced at SPM2018 Conference

Solution to the healthcare access shortage? Telemedicine

Solution to the healthcare access shortage? Telemedicine

The Importance of the Digital Front Door™ in Healthcare

The Tech Giants are Coming for Healthcare

Everybody is Stressed in America, and It’s Not Good for Our Health: the 2023 Update from the American Psychological Association

When Household Economics Blur with Health, Technology and Trust – Health Populi’s 2023 TrendCast

A Matter of Trust, Perception, Risk, and Uncertainty – The Big Issues Raised by the Acquisition of PatientsLikeMe and Other Patient Data Transactions

Gallup Reveals Americans’ Views on Industry Are the Lowest Since 2008 – Implications for Healthcare and Pharma

Review of Mobile Devices and Health by Ida Sim in the NEJM

Telehealth, Right Here, Right Now: Calling on Congress to Vote for America’s Health and Well-being

What an eventual end to the PHE would mean for telehealth

Benefit Cost Increases Overwhelm Flat Wages for Most in US: Pew

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