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The Latest Health Technology Vision and Consumer Behavior Insights From Accenture

Health Populi

Two new reports from Accenture update our understanding of the changed health consumer in the context of both “home: and the health care ecosystem. The 2020 tech vision for health is summarized here, tying to Accenture’s previous two years of forecasts. The Dilemma of Smart Things.

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Consumers’ and Physicians’ Growing Embrace of Digital Health via PwC

Health Populi

We’ve reached an inflection point on the demand side among consumers for digital health options, PwC suggests in their report on the New Health Economy coming of age. The report outlines health/care industry issues for 2019, with a strong focus on digital health.

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Telehealth Bolsters Patient Satisfaction (J.D. Power), and Providers Are Working to Catch Up (BDO)

Health Populi

.” Across all plans, consumers’ Net Promoter Scores (NPS) have increased year over year since 2019 when they hit a low of 11, now up 7 points in 2021 to 18. Consumers’ satisfaction with both health plan websites and information and communication.

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Health Consumers Expect Healthcare to be Digital (and Secure), Philips Future Health Index Finds

Health Populi

Being Philips, what underpins that quality and experience is technology; Philips explored telehealth, AI, digital health records (DHRs), and other digital health tools that can engage patients. This is a very important pillar for health consumer engagement and patient experience.

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The Retail Health Battle Royale in the U.S. – A Week-Long Brainstorm, Day 1 of 5

Health Populi

” The graphic here has been updated from the one published in the book, based on the ten digital health segments I have explored each January at CES tracking consumer-facing health technologies.

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In U.S. Health Care, It’s Still the Prices, Stupid – But Transparency and Consumer Behavior Aren’t Working As Planned

Health Populi

I’m glad to be getting back to health economic issues after spending the last couple of weeks firmly focused on consumers, digital health technologies and CES 2019. There’s a lot for me to address concerning health care costs based on news and research published over the past couple of weeks.

BioTech 166
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Value-based healthcare – what it means for Thailand

Healthcare IT News - Telehealth

Telemedicine services will be offered by the initial 32 hospitals as soon as by the fourth quarter of 2019. Another key lesson for a successful switch to VBHC is to engage partners from across the whole health system. ii) Patient experience. v) Health 2.0. The last lesson is to take a problem-driven approach.

eHealth 147