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Tools for Paying Medical Bills Don’t Help Health Consumers Manage Their Financial Health

Health Populi

Only 1 in 5 health systems plans to offer a tool to help patients-consumers “get estimates for costs of care.” ” Yet it’s health care costs that rank top in U.S. health citizens’ minds in 2020 leading up to the election. As such, financial wellness is bound up in overall health and wellness.

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Think Quintuple Aim This Week at #HIMSS25

Health Populi

The growth of wearable technology, need and desire for real-world evidence and patient feedback, and especially patients’ growing role in paying for health care (think: high deductibles, co-insurance, and the challenge of medical debt) all drive the need to enhance the health care experience for patients in consumer and retail grades.

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Consumers’ Growing Use of Portals and Apps: People Embracing Their Patient Journeys

Health Populi

As of 2022, three in four consumers were offered online access to their medical records by a health care provider or health insurance plan, and well over one-half accessed their medical record or portal — growing by 50% over the two years, 2020 to 2022 (from 38% to 57%).

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Jasper, Scaling a Human Touch for People Dealing with Cancer, Now With Walgreens

Health Populi

And they have helped people co-create health outcomes as quantified in the cancer care experience slide shown here. Individuals and their families are overwhelmed with the information, tasks, steep medical bills and the ‘unknown’ that cancer brings and are trying to manage everything with limited to no support.

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PayZen Raises $220 Million Growth Round for Personalized Healthcare Affordability

Healthcare IT Today

As nearly 1 in 10 adults carries significant medical debt in light of rising healthcare costs, this expansion enables the company to directly improve the financial well-being of millions of U.S. billion merger in 2020. With medical debt being the leading cause of bankruptcies in the U.S., About 7wireVentures.

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Great Expectations for Health Care: Patients Look for Consumer Experience and Trust in Salesforce’s Latest Research

Health Populi

health care economics, patients are now payors as health consumers with more financial skin in paying medical bills. As consumers, people have great expectations from the organizations on the supply side of health care — providers (hospitals and doctors), health insurance plans, pharma and medical device companies.

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When Household Economics Blur with Health, Technology and Trust – Health Populi’s 2023 TrendCast

Health Populi

One gift of the pandemic was a mass recognition of and empathy for mental health – in oneself and in the larger community. More health citizens access therapy via virtual platforms at the start of the COVID-19 era in early 2020, with tele-mental health sustaining use ahead of other conditions for which people seek virtual medical services.