Analysis, Healthcare IT, Patient Experience and Survey

Becoming Patient-obsessed at Qualtrics

Healthcare IT Today

JUNE 26, 2024

Qualtrics is a data collection and analysis platform that’s used by many in health care, focused on “experience management.” Leading organizations (the Mayo Clinic is mentioned in particular) use data to measure patient experience and ask whether employees are “living your values.”

Patient Experience

Patient Experience EHR Healthcare IT Leadership

Digital intake and scheduling scores big results for Posterity Health

Healthcare IT News - Telehealth

AUGUST 14, 2024

"Reputation management gathers valuable patient feedback to continually improve our services," he said. "Patients who completed the survey provided an impressive average patient rating of 9.3/10. Another key metric is the improvement in patient engagement and satisfaction.

Patient Experience

Patient Experience Telehealth Healthcare IT Health IT

PatientIQ Automates and Improves the Collection of Patient-Reported Outcome Measures

Healthcare IT Today

AUGUST 21, 2024

With the dawn of patient-centered care models came the recognition that patient experiences of pain, quality of life, and symptom relief are just as important as vital signs and other clinical observations recorded by the clinician. These surveys help clinicians determine how patients are experiencing their own care journey.

Mental health

Mental health EHR Patient Experience Healthcare IT

Webinars

Grow Big, Pay Smart: How To Unlock Efficiency In Payroll Management

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Weekly Roundup – June 1, 2024

Healthcare IT Today

JUNE 1, 2024

Welcome to our Healthcare IT Today Weekly Roundup. Each week, we’ll be providing a look back at the articles we posted and why they’re important to the healthcare IT community. We asked the Healthcare IT Today community to talk about interesting AI use cases. Innovation on Full Display at eHealth2024.

FHIR

FHIR Healthcare Cybersecurity Patient Experience Healthcare IT

Ambient Voice Transcriptions Endorsed in a Study by The Permanente Medical Group

Healthcare IT Today

FEBRUARY 19, 2024

A new study by The Permanente Medical Group (part of Kaiser Permanente) offers confidence that ambient voice transcriptions can save time and improve the patient experience by generating clinical notes about patient visits. The researchers added surveys to verify anecdotal evidence that patients like the AI solution.

EHR

EHR Patient Experience Nursing EMR

Community Hospitals Are Severely Challenged Financially, It’s Time for a Payment Rx

Healthcare IT Today

SEPTEMBER 23, 2024

hospitals are losing money, a Kaufman Hall analysis shows, even at a time when overall hospital margins are growing. Engage Your Revenue Cycle Team in Determining which Solution to Invest In One out of three revenue cycle leaders struggle with having the right skillsets in place to improve cash flow, a Knowtion Health survey found.

EHR

EHR Medical Billing RCM Patient Experience

Bain & Company - KLAS Research 2023 HealthTech Report: Key Points for Providers, Vendors & Investors

Lloyd Price

SEPTEMBER 17, 2023

Exec Summary: The 2023 Healthcare Provider IT Report by Bain & Company and KLAS Research finds that US healthcare providers are spending heavily on IT, reflecting how technology has become a leading strategic priority. Market Insights & Analysis for Founders & Investors.

RCM

RCM Healthcare IT EHR Patient Experience

Bonus Features – October 23, 2022 – Pennsylvania providers dominate CHIME Most Wired list, 61% of patients research providers online, and more

Healthcare IT Today

OCTOBER 23, 2022

Welcome to the weekly edition of Healthcare IT Today Bonus Features. Because there’s so much happening out there in healthcare IT we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job.

Life Science

Life Science Nursing FHIR Healthcare IT

Bonus Features – August 7, 2022 – Patients like digital health but have security concerns, healthcare leaders optimistic “seamless” care is coming, and more

Healthcare IT Today

AUGUST 7, 2022

Welcome to the weekly edition of Healthcare IT Today Bonus Features. Because there’s so much happening out there in healthcare IT we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job.

eCare

eCare Digital Health Drug Development Healthcare IT

Health systems are notching big wins with their IT investments

Healthcare IT News - Telehealth

AUGUST 8, 2023

Sign Up for our daily or weekly newsletters Health IT Investment: The Next Five Years News Brooklyn provider automates patient experience tracking to spot health equity gaps At One Brooklyn Health System, tools such as the Brooklyn Health Equity Index survey are helping.

EHR

EHR EMR Telehealth Nursing

Meeting the Need for Mental Health Support with AI and Digital Technologies

Healthcare IT Today

JULY 24, 2024

However, a third of respondents in the same survey reported they don’t have access to mental health services. With the pandemic, job market fluctuations, and economic uncertainties, Americans are experiencing heightened levels of anxiety, depression, and other mental health conditions. Studies show that 90% of the public believes the U.S.

Mental health

Mental health Digital Health Health Technology Patient Experience

Here are the major issues facing healthcare in 2021, according to PwC

Healthcare IT News - Telehealth

DECEMBER 16, 2020

” For this report, PwC’s Health Research Institute surveyed 2,511 American consumers, 128 health plan executives, 153 healthcare provider organization executives, and 124 pharmaceutical and life sciences executives in August and September 2020.

Life Science

Life Science Pharmaceuticals Mental health Telehealth

Healthcare Workforce – 2023 Health IT Predictions

Healthcare IT Today

JANUARY 5, 2023

We asked the Healthcare IT Today community to submit their predictions and we received a wide ranging set of responses that we grouped into a number of themes. Healthcare staffing shortages will continue to negatively impact patient experience in 2023. Almost 75% say that this impacts patient care moderately to severely.

Health IT

Health IT Nursing HC Patient Experience

Community Health Systems improves chronic condition outcomes with RPM

Healthcare IT News - Telehealth

JULY 25, 2023

"We were looking for an end-to-end system that offered patients more support, but also helped triage issues that needed direct physician intervention from those that would result in unnecessary office visits," he added. "For us, Cadence's total partnership model resonated," Cheung explained. Enterprise Taxonomy:

Primary Care

Primary Care EHR Patient Experience Healthcare IT

Aspects of Social Determinants of Health: Collecting Data

Healthcare IT Today

OCTOBER 18, 2023

Hill believes public agencies (and those that support them) should utilize modern national/international standards and guidelines for how public health data can be collected and formatted to provide more consistency and better data quality for reporting and analysis. do so in different ways and often have incomplete data.

Health Data

Health Data Public Health Life Science Medicare

Bonus Features – November 20, 2022 – 90% of healthcare buyers prioritize virtual care but want a clear roadmap, wearable data helped predict COVID-19 infections 12 days before the CDC, and more

Healthcare IT Today

NOVEMBER 20, 2022

Welcome to the weekly edition of Healthcare IT Today Bonus Features. Because there’s so much happening out there in healthcare IT we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job. News and Studies.

eCare

eCare BioTech Primary Care Life Science

How to Improve Customer Experience in Healthcare with AI

Healthcare IT Today

MARCH 16, 2023

By failing to provide cross-channel and omni-channel experiences, they are unable to meet customer expectations, forcing them into live channels, and creating even more transactional, repetitive work for customer care employees. In fact, customer experience is the fastest-growing priority area, with a 19% growth since 2019.

Leadership

Leadership Patient Experience Healthcare IT Health IT

Virtua Health offers lessons in creating a Digital Transformation Office, Part 2

Healthcare IT News - Telehealth

FEBRUARY 3, 2022

Virtua Health's digital health tools earned an NPS score of 80 in high patient satisfaction. An internal survey of staff users and patients conducted in July 2021 found: 63% of Virtua Health's colleagues are aware that the Urgent Care Telehealth program exists. Healthcare IT News is a HIMSS Media publication.

Telehealth

Telehealth Nursing Digital Health Patient Experience

Healthcare AI – 2024 Health IT Predictions

Healthcare IT Today

JANUARY 19, 2024

We asked the Healthcare IT Today community to submit their predictions and we received a wide ranging set of responses that we grouped into a number of themes. A KLAS executive survey reports that the number of healthcare organizations deploying generative AI will at least double in the next year.

Health IT

Health IT RCM Healthcare IT Interoperability

The Hidden COVID-19 Crisis: Where hospitals miss emerging mental health problems – and what to do about it

Digital Health Today

OCTOBER 19, 2020

In fact, the study showed that the average healthcare professional reported enough symptoms to be diagnosed with clinical depression. Indeed, a separate meta-analysis of more than 33,000 healthcare workers found a depression prevalence of 22.8% among those surveyed during the COVID-19 pandemic.

Mental health

Mental health Leadership Nursing Digital Health

Challenges, Ethical Concerns, and Pessimistic Views with AI Integration

Healthcare IT Today

JUNE 13, 2024

We’re told that different AI applications and tools can reduce administrative burden and clinical burnout, improve patient experience and outcomes, and so much more. This way we are prepared for all of its shortcomings, failures, and reasons that may make patients and staff members distrustful.

HIPAA

HIPAA Healthcare IT Nursing Health Information

Integrating Ambient Clinical Voice Technology – The Impacts, Challenges, and Benefits

Healthcare IT Today

MARCH 8, 2024

So in order to help you get a deeper look at what integrating ambient clinical voice into your organization will look like – what it will impact, the benefits, and the challenges of doing so – we reached out to our incredible Healthcare IT Today Community for their insights on this topic. HIV status.)

Patient Experience

Patient Experience EMR EHR Health Information

Bonus Features – December 10, 2023 – 84% of physicians still use manual processes to manage care transitions, 70% of executives prefer managed services for RCM, plus 26 more stories

Healthcare IT Today

DECEMBER 10, 2023

Welcome to the weekly edition of Healthcare IT Today Bonus Features. Because there’s so much happening out there in healthcare IT we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job.

RCM

RCM EHR HIE Healthcare IT

Healthcare CIOs Face New Pressures and Novel Opportunities

David Chou

MARCH 5, 2019

In fact, Black Book Market Research raised some eyebrows with its 2018 study that found healthcare CIOs losing influence in IT purchasing to departmental managers. According to the survey, only 21 percent of CIOs said they believed they were meaningfully involved in market-facing innovations and strategic departmental IT selections.

EHR

EHR Meaningful Use Digital Health Leadership

Bonus Features – December 18, 2022 – Half of Americans avoiding hospitals due to staffing shortages, 62% of patients don’t trust health plan info when searching for providers, and much more

Healthcare IT Today

DECEMBER 18, 2022

Welcome to the weekly edition of Healthcare IT Today Bonus Features. Because there’s so much happening out there in healthcare IT we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job.

HIE

HIE Healthcare IT Digital Health EHR

Healthcare AI and Automation: Good or Bad?

Healthcare IT Today

FEBRUARY 27, 2023

We reached out to the beautiful Healthcare IT Today Community to hear the different lines of thinking on automation. Additionally, automating processes such as this help to relieve employee burnout and simultaneously improve the patient experience. Patient experiences are another key area automation is providing major value.

RCM

RCM Patient Experience EHR Pharmaceuticals

Bonus Features – February 12, 2023 – Epic tops Best in KLAS for 13th straight year, 89% of healthcare finance leaders remain confident in 2023, and more

Healthcare IT Today

FEBRUARY 12, 2023

Welcome to the weekly edition of Healthcare IT Today Bonus Features. Because there’s so much happening out there in healthcare IT we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job.

eHealth

eHealth Healthcare IT EHR Interoperability

KLAS Differentiates Patient Communications from Patient-Driven Care Management Solutions

Healthcare IT Today

JULY 26, 2022

The Patient-driven Care Management Solutions are ones that focus on clinical outcomes and helping patients through their care journey. This separation was done based on provider and vendor feedback as well as KLAS’s own in-depth analysis of the market. Examples: patient surveys, adhoc messaging to patients.

EMR

EMR Healthcare IT Patient Experience EHR

Aspects of Social Determinants of Health: An Introduction

Healthcare IT Today

OCTOBER 16, 2023

Spatially Health applies geospatial analysis to expand a provider’s understanding of SDoH data. Like many SDoH tools, the analysis identifies vulnerable patients and does risk stratification. See a survey cosponsored by Genpact.) ” The U.S.

Public Health

Public Health HIE Medicare Health IT

Mount Sinai Health tackles digital health inequity with robust RPM program

Healthcare IT News - Telehealth

DECEMBER 13, 2022

In a report examining New York's digital divide based on 2019 American Community Survey data, several key data points were established that continue to describe households in the communities Mount Sinai serves today.: Improving provider effectiveness through automated data collection and patient interactions. THE PROBLEM.

Digital Health

Digital Health EHR Patient Experience Healthcare IT

VA clinician says teleneurology is improving access and care for veterans

Healthcare IT News - Telehealth

SEPTEMBER 19, 2023

This analysis demonstrated wide variation in distribution of neurologists, with higher density in large urban centers, but little variation in the distribution of persons with neurologic disease. More than 300 veterans were surveyed and satisfaction ratings with the NTNP care was very high (average score 6.3 on a 1-7 scale).

Telemedicine

Telemedicine Telehealth Medicare Primary Care

A guide to connected health device and remote patient monitoring vendors

Healthcare IT News - Telehealth

MAY 6, 2020

To help healthcare CIOs, CMOs and other leaders find connected health devices and RPM technologies, Healthcare IT News has compiled this comprehensive listing of vendors. Intuitive dashboard workflow allows the healthcare provider to dive deep into physiologic data with helpful graphic trend analysis.

Connected Health

Connected Health Telehealth Pharmaceuticals EHR

Patient Input Can Improve AI Models in Health Care: Considerations

Healthcare IT Today

MAY 22, 2024

In healthcare, it can help teams find solutions to patient problems; I recently remarked on their use for assessing social determinants of health. Although Avanade has used patient responses as input to machine learning for some time, they have recently started interviewing patients to identify biases in health care systems.

Healthcare IT

Healthcare IT Patient Experience Leadership Health IT

Healthcare Consumerism – 2023 Health IT Predictions

Healthcare IT Today

JANUARY 12, 2023

We asked the Healthcare IT Today community to submit their predictions and we received a wide ranging set of responses that we grouped into a number of themes. Healthcare Workforce. Healthcare Analytics and Interoperability. Healthcare Consumerism. John and Colin’s 2023 Healthcare IT Predictions.

Health IT

Health IT Patient Experience Mental health Private practice

Connected Health Pulse

Becoming Patient-obsessed at Qualtrics

Digital intake and scheduling scores big results for Posterity Health

Webinars

Trending Sources

PatientIQ Automates and Improves the Collection of Patient-Reported Outcome Measures

Webinars

Weekly Roundup – June 1, 2024

Ambient Voice Transcriptions Endorsed in a Study by The Permanente Medical Group

Community Hospitals Are Severely Challenged Financially, It’s Time for a Payment Rx

Bain & Company - KLAS Research 2023 HealthTech Report: Key Points for Providers, Vendors & Investors

Bonus Features – October 23, 2022 – Pennsylvania providers dominate CHIME Most Wired list, 61% of patients research providers online, and more

Bonus Features – August 7, 2022 – Patients like digital health but have security concerns, healthcare leaders optimistic “seamless” care is coming, and more

Health systems are notching big wins with their IT investments

Meeting the Need for Mental Health Support with AI and Digital Technologies

Here are the major issues facing healthcare in 2021, according to PwC

Healthcare Workforce – 2023 Health IT Predictions

Community Health Systems improves chronic condition outcomes with RPM

Aspects of Social Determinants of Health: Collecting Data

Bonus Features – November 20, 2022 – 90% of healthcare buyers prioritize virtual care but want a clear roadmap, wearable data helped predict COVID-19 infections 12 days before the CDC, and more

How to Improve Customer Experience in Healthcare with AI

Virtua Health offers lessons in creating a Digital Transformation Office, Part 2

Healthcare AI – 2024 Health IT Predictions

The Hidden COVID-19 Crisis: Where hospitals miss emerging mental health problems – and what to do about it

Challenges, Ethical Concerns, and Pessimistic Views with AI Integration

Integrating Ambient Clinical Voice Technology – The Impacts, Challenges, and Benefits

Bonus Features – December 10, 2023 – 84% of physicians still use manual processes to manage care transitions, 70% of executives prefer managed services for RCM, plus 26 more stories

Healthcare CIOs Face New Pressures and Novel Opportunities

Bonus Features – December 18, 2022 – Half of Americans avoiding hospitals due to staffing shortages, 62% of patients don’t trust health plan info when searching for providers, and much more

Healthcare AI and Automation: Good or Bad?

Bonus Features – February 12, 2023 – Epic tops Best in KLAS for 13th straight year, 89% of healthcare finance leaders remain confident in 2023, and more

KLAS Differentiates Patient Communications from Patient-Driven Care Management Solutions

Aspects of Social Determinants of Health: An Introduction

Mount Sinai Health tackles digital health inequity with robust RPM program

VA clinician says teleneurology is improving access and care for veterans

A guide to connected health device and remote patient monitoring vendors

Patient Input Can Improve AI Models in Health Care: Considerations

Healthcare Consumerism – 2023 Health IT Predictions

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