Health Populi

AUGUST 23, 2021

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. The post Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

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Electronic Health Reporter

MARCH 24, 2021

This article is copyrighted strictly for Electronic Health Reporter. In 2021 patients expect a digital health experience that is on par with their favorite consumer brand. The article Piecing Together The Fragmented Patient Experience appeared first on electronichealthreporter.com.

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Electronic Health Reporter

FEBRUARY 25, 2021

This article is copyrighted strictly for Electronic Health Reporter. Mobile communication technology in healthcare has the potential to improve the patient experience greatly. The article How Does Mobile Communication Impact The Patient Experience? Illegal copying is prohibited.

Patient Experience 149

Patient Experience Telehealth 149

Electronic Health Reporter

AUGUST 5, 2021

This article is copyrighted strictly for Electronic Health Reporter. The healthcare industry has one of the worst reputations when it comes to customer experience. The article How To Improve The Healthcare Patient Experience appeared first on electronichealthreporter.com. Illegal copying is prohibited.

Patient Experience 142

Patient Experience Digital Health 142

Electronic Health Reporter

MARCH 16, 2022

This article is copyrighted strictly for Electronic Health Reporter. The article 6 Ways To Improve The Telehealth Patient Experience appeared first on electronichealthreporter.com. The article 6 Ways To Improve The Telehealth Patient Experience appeared first on electronichealthreporter.com.

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Healthcare IT Today

SEPTEMBER 20, 2023

The following is a guest article by Holly Miller , President at Collette Health (formerly MedSitter) Amid the many challenges in healthcare, an emerging central theme is how to balance technological innovation with a compassionate human touch. A glaring example of these challenges is the current nursing shortage, projected to leave the U.S.

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Patient Experience Nursing Healthcare IT Leadership 124

Healthcare IT Today

APRIL 1, 2025

The following is a guest article by Dr. Sally Perkins , Sr. So, organizations often ask: What can we do to improve customer experience? For example, while numbers like patient satisfaction scores and wait times can highlight certain trends, they often miss the heart of the matterthe stories that shape the patient experience.

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Patient Experience Healthcare IT Leadership Health IT 98

Electronic Health Reporter

JANUARY 24, 2023

This article is copyrighted strictly for Electronic Health Reporter. By Joe McMurray, senior vice president of patient experience, Zotec Partners. Illegal copying is prohibited.

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Patient Experience 213

Healthcare IT Today

DECEMBER 7, 2023

The following is a guest article by Stephanie Maharjan, Operations Leader at WellReceived. ’ Ensuring a positive patient experience is fundamental to the healthcare industry’s success. Handling incoming calls professionally and empathetically ensures patients feel valued and heard.

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Patient Experience Healthcare IT Health IT 111

Healthcare IT Today

MAY 4, 2023

The following is a guest article by Branden Neish, Chief Product & Technology Officer at Weave In the midst of a global pandemic and a looming economic recession, the healthcare industry has faced a multitude of challenges. Staffing shortages have put a strain on healthcare practitioners, leading to increased workloads and longer hours.

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Patient Experience Leadership Healthcare IT 107

Health Populi

OCTOBER 22, 2021

Sahni and colleagues published the data-details in an article published by McKinsey & Company , the top-line of which appears in the first graphic from the publication. This last graphic from the McKinsey report illustrates the pain points for patients engaging with payers’ call centers. health care dollar.

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Patient Experience Interoperability Nursing Connected Health 436

Health Populi

FEBRUARY 27, 2024

In addition to highlighting the Patient’s Bill of Rights, NABIP’s keynotes and general sessions will speak to similar topics being brainstormed at VIVE this week — including mental health, maternal health, pharmacy and prescription drugs (pricing, PBMs), population health, and Medicare and Medicaid innovations.

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Electronic Health Reporter

MARCH 16, 2021

This article is copyrighted strictly for Electronic Health Reporter. Since the rise of the COVID-19 pandemic, many leaders in the healthcare technology space talk about the concept of transforming the patient experience by providing a “digital front […]. Illegal copying is prohibited.

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Health Populi

AUGUST 2, 2021

The article discusses the promises and problems with a growing supply of new companies targeting the patient billing, payment, and revenue-cycle management space, most of which are painted with the brush of improving “patient experience.”

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Patient Experience Medical Billing Pharmaceuticals 334

Healthcare IT Today

DECEMBER 17, 2024

The following is a guest article by Meredith Kirchner, COO and Client Success Leader at Curae The medical debt crisis in the U.S. is worsening, with healthcare costs now deterring millions of patients from seeking essential care. This model ensures no patient is forced to forgo care due to cost alone.

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Medical Billing Patient Experience Healthcare IT Health IT 103

Electronic Health Reporter

NOVEMBER 20, 2024

This article is copyrighted strictly for Electronic Health Reporter. A quick glance at our phone or other fitness tracker makes […] The article Digital Health Adoption is Surging, But So Is Consumer Distrust appeared first on electronichealthreporter.com. Illegal copying is prohibited. By Dara St.

Digital Health 103

Digital Health Patient Experience 103

Healthcare IT Today

JUNE 12, 2024

In order to help we stopped our brilliant Healthcare IT Today Community members at this year’s ViVE to ask them – what patient experience technology is moving the needle the most right now? And thank you to all of you for taking the time to read this article and watch this video!

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Patient Experience Life Science Telehealth Healthcare IT 80

Healthcare IT Today

NOVEMBER 2, 2024

Each week, we’ll be providing a look back at the articles we posted and why they’re important to the healthcare IT community. Read more… Healthcare IT Today Podcast : Is Patient Experience Marketing or Tech ? Welcome to our Healthcare IT Today Weekly Roundup. NextGen Maintains Its Focus on Steady Improvements and AI.

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Healthcare IT RCM Patient Experience Health Data 90

Health Populi

SEPTEMBER 10, 2019

Thus, Philips asserts that health care professionals are becoming “true digital collaborators,” seeing positive impacts on the way they and their patients experience health care. This is a very important pillar for health consumer engagement and patient experience.

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Interoperability Digital Health Patient Experience Health Data 228

Healthcare IT Today

OCTOBER 11, 2024

The following is a guest article by Brian Doyle, SVP at Rectangle Health Recent cyberattacks in the industry caused significant disruptions in healthcare claims processing and billing, impacting physicians, patients, and insurers. Brian helps clients to deliver a better patient experience and reduce their accounts receivable (A/R).

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Medical Billing Patient Experience RCM Healthcare IT 88

Healthcare IT Today

JANUARY 4, 2025

Each week, well be providing a look back at the articles we posted and why theyre important to the healthcare IT community. Read more… 2025 Predictions: Patient Experience. Welcome to our Healthcare IT Today Weekly Roundup. We hope this gives you a chance to catch up on anything you may have missed during the week. (No

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EHR Interoperability Drug Development Healthcare IT 90

Healthcare IT Today

MARCH 24, 2024

This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. Welcome to the weekly edition of Healthcare IT Today Bonus Features. Though expensive, firms who make this investment reported an ROI of 124%.

Patient Experience 89

Patient Experience RCM Healthcare IT Medicare 89

Healthcare IT Today

OCTOBER 12, 2024

Each week, we’ll be providing a look back at the articles we posted and why they’re important to the healthcare IT community. Patient experience vendor mPulse acquired Zipari , provider of healthcare consumer experience technology. Welcome to our Healthcare IT Today Weekly Roundup. SONU Allergy Device Review.

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RCM Healthcare IT Telehealth Patient Experience 89

Health Populi

SEPTEMBER 9, 2021

CHA launched a portal on the act of love , featuring lots of science-based articles and features to bolster health literacy on the topic of vaccines, vaccinations, and public health. ” The article in America explained that, as a “collective,” CHA must be cautious, risk-managing potential litigation and union backlash.

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Public Health Patient Experience 317

Healthcare IT Today

FEBRUARY 3, 2025

The following is a guest article by Lohith Reddy, Executive Vice President at Exdion Health Artificial Intelligence (AI) is transforming healthcare, and Urgent Care Centers (UCCs) stand to benefit significantly from its capabilities. This can result in more comprehensive visits or reduced wait times, enhancing the patient experience.

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RCM Patient Experience EMR EHR 102

Healthcare IT Today

DECEMBER 24, 2024

With at-home diagnostic tools like blood and urine tests and advanced remote monitoring tools, patients can engage more proactively in their care in collaboration with their care providers, fostering better outcomes for chronic conditions. Equity in healthcare must also take center stage to improve the overall patient experience.

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Mental health Health IT Primary Care Patient Experience 88

Healthcare IT Today

FEBRUARY 2, 2025

This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. Company New Patient experience vendor Tendo updated its PCI, SOC 2 Type 2, and HIPAA certifications. Welcome to the weekly edition of Healthcare IT Today Bonus Features.

eHealth 69

eHealth RCM Mental health Healthcare IT 69

Healthcare IT Today

NOVEMBER 7, 2024

The following is a guest article by David Sampson, VP of Cyber Risk and Strategy at Thrive It’s time for healthcare organizations to reevaluate their cybersecurity posture and cyber resilience.

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Patient Experience Nursing EHR Telemedicine 94

Healthcare IT Today

APRIL 3, 2025

The following is a guest article by Rasmus Almqvist, VP Global Sales at Hibox Healthcare systems across the world are in the process of digitizing their services, driven by the need to increase efficiency, better meet the needs of patients, and enhance patient experience.

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Telemedicine Patient Experience Medicare Healthcare IT 59

Healthcare IT Today

JANUARY 14, 2025

As these new care models evolve and mature, they will accelerate the shift from fee-for-service, empowering providers from independent PCPs in disinvested communities to large health systems — to deliver proactive and holistic quality care to historically marginalized patients and everyone.

Health IT 79

Health IT Primary Care Mental health Patient Experience 79

Electronic Health Reporter

JANUARY 26, 2022

This article is copyrighted strictly for Electronic Health Reporter. The article Healthcare Consumers Voice An Expectation for Personalized Experiences appeared first on electronichealthreporter.com. Illegal copying is prohibited. By Chris Evanguelidi, director, enterprise healthcare market, Redpoint Global.

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Patient Experience 194

Healthcare IT Today

JANUARY 30, 2023

Several surveys about the online patient experience were recently released. It won’t surprise anyone who follows healthcare professionally—or who has used a healthcare portal—that patients are frustrated and disappointed. patients about their patient experience.

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Patient Experience EHR EMR Connected Care 120

Healthcare IT Today

DECEMBER 7, 2024

Each week, well be providing a look back at the articles we posted and why theyre important to the healthcare IT community. Using AI to improve efficiency was a key theme, as was making imaging more mobile to improve the patient experience. Welcome to our Healthcare IT Today Weekly Roundup.

RCM 90

RCM Interoperability Healthcare IT Medical Billing 90

Electronic Health Reporter

JULY 24, 2020

This article is copyrighted strictly for Electronic Health Reporter. The article Meeting Patient Demands With Virtual Care Beyond COVID-19 appeared first on electronichealthreporter.com. Illegal copying is prohibited. By Michael Morgan, CEO, Updox.

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Healthcare IT News - Telehealth

SEPTEMBER 7, 2022

In a December 2021 article on the Mayo Clinic Platform website written with Paul Cerrato, a senior research analyst and communications specialist at the clinic, Halamka said the search for blockchain's "sweet spot" in the healthcare ecosystem continues. ON THE RECORD.

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Healthcare IT Patient Experience Telemedicine 216

Healthcare IT Today

FEBRUARY 15, 2025

Each week, well be providing a look back at the articles we posted and why theyre important to the healthcare IT community. Antoine Robiliard at Withings joined John to discuss the BPM Pro 2, which helps patients gather data and provide context to their clinical team. Read more… How AI Is Reshaping the Patient Experience.

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RCM Healthcare Cybersecurity Patient Experience Healthcare IT 68

Health Populi

FEBRUARY 29, 2024

Shalev shared this diagram with us on stakeholders’ misalignment, identifying four key players in the HaH dynamic: patients, caregivers, providers, and payers. ” Thus the call for value-based payment which can, when well-designed, align the four stakeholders’ interests.

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EHR HIPAA Interoperability Digital Health 331