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The Evolution of a Patient Ambassador – Learning from Stacy Hurt

Health Populi

To get a sense of what that caregiving experience is like, check out her blog post, Confessions of an Exhausted Caregiver ]. In 2018, Stacy launched her website, began blogging, and got social media traction when HIMSS appointed her a digital influencer.

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How Healthcare Experience Ranks Versus Other Industries (Not So Great)

Health Populi

I explore consumer-patient experience for hospitals, health plans and ambulatory care compared with other industries in the November 2021 Medecision Liberation blog , calling out the importance of two key factors that drove peoples’ positive perceptions of brands and products in the COVID19 pandemic era: digital delight and empathy.

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Health Consumers Expect Healthcare to be Digital (and Secure), Philips Future Health Index Finds

Health Populi

Thus, Philips asserts that health care professionals are becoming “true digital collaborators,” seeing positive impacts on the way they and their patients experience health care. This is a very important pillar for health consumer engagement and patient experience. Enhanced data privacy and data protection.

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Platform Shift: From EHRs to UDHPs (Unified Digital Health Platforms)

E-CareManagement

See the previous blog post in this series "Beyond Awareness: Understanding the Magnitude of Point Solution Fatigue in Healthcare". The post Platform Shift: From EHRs to UDHPs (Unified Digital Health Platforms) appeared first on The Healthcare Platform Blog.

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Empathy Is As Important as the Medical Treatment – the 2021 Accenture Health Experience As Backdrop to HIMSS 2021

Health Populi

Furthermore, streamlined coordinated care, efficient visits, and “nice and helpful staff” bolster a positive experience with a medical provider, Accenture discovered. Finally, blend digital, virtual, and face-to-face care to, in Accenture’s words, “provide effective, trusted and reliable services.”

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Seeing Health/Care Everywhere at CES 2025: My Preview for #CES2025

Health Populi

You can read more at this link to my blog post discussing the company’s program to award washers to schools that help keep kids engaged in attending and engaging in learning. Stay tuned to my daily Health Populi blog postings and LinkedIn messages for #CES2025 updates between 5 and 10 January 2025.

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The Next Site for Hospital Care Is the Original One — Your Home

Health Populi

I explore this growing concept in my latest essay on Medecision’s Liberation blog, How the Pandemic Is Accelerating the Hospital-At-Home Concept. The key points are that: Hospital-at-home services (H-a-H) combine home visits with virtual care and remote monitoring.