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Leveraging the Right Tools and Data to Improve the Patient Experience

Healthcare IT Today

I recently was able to attend the Qualtrics X4 conference that’s focused on collecting and using data to improve the patient experience. It’s always a fun event to attend because many conferences just talk about patient experience anecdotally and in generalities.

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Tracking the Patient Experience Using Qualtrics at Intermountain Health

Healthcare IT Today

Furthermore, Intermountain Health wants to build customer preferences into each individual’s record so that every caregiver the patient meets with understands fully what they need and where they are on their patient journey. Qualtrics covered travel and expenses for Healthcare Scene to attend the conference.

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Consumer and Patient Experience – Same or Different?

Healthcare IT Today

The term “consumer experience” has become more prevalent in healthcare over the past couple of years. Many Health IT companies and organizations use the term interchangeably with “patient experience”. That is a mistake according to an expert panel at the 2022 HIMSS conference. The two are not the same.

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Full coverage: HIMSS23 APAC Health Conference

Healthcare IT News - Telehealth

Sign Up for our daily or weekly newsletters Patient experience: new perspectives on person-focused care Full coverage: HIMSS22 APAC Health Conference News 5 sessions to look out for at HIMSS23 APAC Healthcare IT News’ APAC Managing Editor weighs in on the sessions he's looking forward.

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A Plethora of Announcements Focused on AI at eClinicalWorks Annual Conference

Healthcare IT Today

As I said in my previous writeup at an EHR user conference, I believe there’s no way for the culture of a company not to appear at their user conference. Here’s a quick summary of some of the announcements made at the eClinicalWorks conference along with some of our own commentary on what was said and shared.

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An Epic Update from Epic’s UGM – Healthcare IT Today Podcast Episode 149

Healthcare IT Today

For the 149th episode of the Healthcare IT Today Podcast we are talking about the recent Epic UGM Conference ! We kick this episode off by sharing what the experience was like at Epic UGM. Here’s a preview of the topics and questions we discuss in this episode: What was the experience like at Epic UGM (Epic’s user conference)?

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A Look at Patient Experience, A New Infection Control Feature, and RPM 2.0 at the CHIME Fall Forum

Healthcare IT Today

At the CHIME Fall Forum conference, we had a chance to sit down with a number of great health IT vendors to learn more about what they’re doing in health IT, what they’d heard at the show, and a new product announcement. Plus, we talk about his perspective on what Remote Patient Monitoring (RPM) 2.0 Tell us what you think.