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A Plethora of Announcements Focused on AI at eClinicalWorks Annual Conference

Healthcare IT Today

As I said in my previous writeup at an EHR user conference, I believe there’s no way for the culture of a company not to appear at their user conference. Here’s a quick summary of some of the announcements made at the eClinicalWorks conference along with some of our own commentary on what was said and shared.

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Leveraging the Right Tools and Data to Improve the Patient Experience

Healthcare IT Today

I recently was able to attend the Qualtrics X4 conference that’s focused on collecting and using data to improve the patient experience. It’s always a fun event to attend because many conferences just talk about patient experience anecdotally and in generalities.

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eClinicalWorks Cloud and healow Providing Value to HealthNet

Healthcare IT Today

Having attended multiple eClinicalWorks user conferences, one of their big efforts was to move all of their users to the eClinicalWorks cloud. Check out the video below to learn more about HealthNet’s experience with eClinicalWorks in the cloud and leveraging healow to improve revenue cycle management in their organization.

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Consumer and Patient Experience – Same or Different?

Healthcare IT Today

The term “consumer experience” has become more prevalent in healthcare over the past couple of years. Many Health IT companies and organizations use the term interchangeably with “patient experience”. That is a mistake according to an expert panel at the 2022 HIMSS conference. The two are not the same.

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Patient experience is evolving as providers embrace telehealth

Healthcare IT News - Telehealth

At the Connected Health Conference in Boston this past month, five longtime leaders in telehealth took the stage to discuss what's next for virtual care and remote monitoring. Healthcare IT News is a publication of HIMSS Media. Focus on Patient Experience. Their vision? " Twitter: @MikeMiliardHITN.

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Tracking the Patient Experience Using Qualtrics at Intermountain Health

Healthcare IT Today

Furthermore, Intermountain Health wants to build customer preferences into each individual’s record so that every caregiver the patient meets with understands fully what they need and where they are on their patient journey. Qualtrics covered travel and expenses for Healthcare Scene to attend the conference.

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Healthcare AI and Implementing AI Responsibly with enGen

Healthcare IT Today

It’s no surprise that one of the hottest topics of discussion at the HLTH 2024 conference was AI. We love AI and see its potential to transform so many parts of healthcare. However, we were particularly interested in learning where AI is not just a discussion point but is actually making an impact on healthcare.