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The Next Frontier in Health Tech: Improving the Patient Experience

Digital Health

This week I had the pleasure to give a talk about big data/AI and digital health (buzzword bingo alert) at the Stanford Big Data in Precision Health Conference in Palo Alto. While most of the very interesting speakers spoke about technology and fascinating uses for data, I chose to take a somewhat different tack and […].

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A Plethora of Announcements Focused on AI at eClinicalWorks Annual Conference

Healthcare IT Today

As I said in my previous writeup at an EHR user conference, I believe there’s no way for the culture of a company not to appear at their user conference. Here’s a quick summary of some of the announcements made at the eClinicalWorks conference along with some of our own commentary on what was said and shared.

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Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Health Populi

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. The post Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

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Leveraging the Right Tools and Data to Improve the Patient Experience

Healthcare IT Today

I recently was able to attend the Qualtrics X4 conference that’s focused on collecting and using data to improve the patient experience. It’s always a fun event to attend because many conferences just talk about patient experience anecdotally and in generalities.

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Consumer and Patient Experience – Same or Different?

Healthcare IT Today

The term “consumer experience” has become more prevalent in healthcare over the past couple of years. Many Health IT companies and organizations use the term interchangeably with “patient experience”. That is a mistake according to an expert panel at the 2022 HIMSS conference. The two are not the same.

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Patient experience is evolving as providers embrace telehealth

Healthcare IT News - Telehealth

At the Connected Health Conference in Boston this past month, five longtime leaders in telehealth took the stage to discuss what's next for virtual care and remote monitoring. Focus on Patient Experience. This month, our coverage will continue a special focus on the patient experience. Their vision?

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The Thematic Roadmap for AHIP 2024: What the Health Insurance Conference Will Cover

Health Populi

Health access is a key factor for patient experience from appointment scheduling in a timely manner to “feeling” embraced by the health system in terms of health equity and access to contemporary protocols. Confronting and addressing access and health equity. Growing design thinking for health and health care.