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In an age when nearly everyone is digitally connected in some way – even many senior citizens, who are often characterized as technophobic – it only makes sense that the healthcare industry is seeing a lot of connectedhealth devices and remote patient monitoring (RPM) technologies.
One of the public health hallmarks of the pandemic era has been stress, documented by the American Psychological Association’s Stress in America survey. That further enhances patientexperience, and further enables the patient to self-manage care at home where it’s safe, hygienic, and risk-managed.
This is borne out in Deloitte’s just-published survey research into health consumers, looking into t he growing disconnect between virtual health availability and consumer demand.
In my new book on Health Citizenship , to be published in September 2020, I document the growing ethos among many health consumers I coin as the “fear of going out” — the opposite life-flow to some peoples’ “fear of missing out,” or FOMO.
I haven’t yet read all 1,244 pages of the Rule, but I gleaned sections on consumer privacy which underpins one of my two pillars on what’s a Health Citizen (FYI, as described in HealthConsuming , the second feature is health care as a civil right in a nation providing universal health care).
The Accenture health care team shared this with me at HIMSS19 in the context of their research into consumer demands for alternate sites of medical services, from retail clinics to virtual platforms. “The positive, salutary effects of having a USC have been documented for decades,” the authors note.
They provide remote healthcare providers with live access to the exam site, not just with video conferencing technologies but also via live streaming medical images, documents, and video. These fields usually involve doctors and nurses relying on documented information and images rather than physical examinations.
The consulting team assesses both patientexperience and care pathways, beyond just the historical role of selling medical devices to health care providers. To give you an example of this process, here’s one of my favorite examples of Philips’ design-ful approach in a health care setting.
Over one-third of health care leaders plan to implement automation in the next 3 years for equipment maintenance and monitoring, clinical documentation and notetaking, and medication management. Least-used yet but most-likely to implement in the next 3 years is automation for workflow prioritization — thing triage for workflow.
Consider automating administrative tasks from patient scheduling appointment, supporting clinical decision making based on patient data across the continuum of care and regardless of site of care, easing clinical documentation, and providing real-time understanding of risks and areas for improvement.
And, according to the WSJ reporting, “Neither patients nor doctors have been notified. At least 150 Google employees already have access to much of the data on tens of millions of patients, according to a person familiar with the matter and the documents.”
Reeya Patel, Vice President of Healthcare Insights at Azalea Health, points out that a televisit can document that a follow-up appointment has been scheduled, a request for a medication took place, or a referral to a specialist has occurred, all for billing purposes. Another company says that allows patients to schedule visits faster.
These vibrations help calm the nervous system, the science of which is documented in this research article demonstrating a reduction in 70% of stress in as few as 30 seconds of use.
Susannah Fox has collected over twenty years of notes recording patients’ and caregivers’ experiences which, collectively, document the growing phenomenon of peer-to-peer healthcare she observed early in her career working on the Internet and health.
. “Now I’m showing other patients the way,” Morris said, sharing his experience with other patients dealing with heart failure. This is not “health care,” Dr. Saxon described. ” Connectedhealth devices help health care extend beyond the hospital’s walls, Dr. Saxon noted.
This data would not go to waste and patients had a forum to act on their own desires to carefully document and share their experiences for the benefit of themselves and others. Not only that, they directed the streams of data to researchers who were standing by, catching every drop, like phlebotomists filling vial after vial.
“Allowing all government health plans to negotiate as a single block would establish a near monopoly,” the document asserted. Third, pharmacists in the state of Michigan launched a campaign to educate Michiganders about the high price of medicines in the state and potential solutions to the challenge.
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