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Tools for Paying Medical Bills Don’t Help Health Consumers Manage Their Financial Health

Health Populi

Prioritizing the digital health experience, with financial health baked into the front-end and not just the back-end bill payment and ex post facto EOB from the health plan will help reverse this era of eroding trust between patient and hospital.

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The Growth of DIY Digital Health – What’s Behind the Zeitgeist of Self-Reliance?

Health Populi

The Propel study’s insights build on what we know is a growing ethos among health consumers seeking to take more control over their health care and the rising costs of medical bills and out-of-pocket expenses. That includes oral health and dental bills: 2 in 5 U.S.

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How BioPharma Can Play in Consumers’ Retail Experience Expectations

Health Populi

.” Patients’ financial experience is now embedded in the overall health care experience as the patient as health consumer is also a key payor in the financing of personal medical care. households earning over $180,000 a year are now worried about medical bills in America. And even 40% of U.S.

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Patients Growing Health Consumer Muscles Expect Digital Services

Health Populi

These study respondents had also visited a doctor or hospital and paid a medical bill in the past year. One-third of these patients had a health care bill go to collections in the past year, according to Cedar’s 2019 U.S. 50% want clearer, easier-to-understand medical bills.

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Will Trade Data for (Cheaper) Health Care – USC’s View of the Future

Health Populi

health care system. As such, American health consumers are wrestling with sticker shock from surgical procedures, surprise medical bills weeks after leaving the hospital, and the cost of prescription drugs — whether six-figure oncology therapies or essential medicines like insulin and EpiPens.

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3 in 4 U.S. Patients Say the Healthcare System is Broken — But Technology Can Help

Health Populi

Note that patients falling into all four of these segments believe, in the words of Lavidge, that, “companies developing health care technology care more about making money than helping patients…All patients worry that a single medical bill could severely impact their financial security.”

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Think Quintuple Aim This Week at #HIMSS25

Health Populi

The growth of wearable technology, need and desire for real-world evidence and patient feedback, and especially patients’ growing role in paying for health care (think: high deductibles, co-insurance, and the challenge of medical debt) all drive the need to enhance the health care experience for patients in consumer and retail grades.