Health Populi

APRIL 1, 2024

That’s twice as many patients who would prefer to pay their health care bills on doctor’s or provider’s websites versus online through their health plan’s website (19%). That garners only 5% of patients’ preferences. Mailing a paper check?

Medical Billing 218

Medical Billing Patient Experience Connected Health 218

Health Populi

OCTOBER 26, 2023

Krush explained the importance of any digital front door in health care covering the entire patient journey, from initial awareness of symptoms and appointment scheduling to filling prescriptions, obtaining referrals, dealing with medical bills and asking general questions.

Medical Billing 257

Medical Billing Health Information EHR Health IT 257

Health Populi

JULY 28, 2019

Data illustrating that “paradox” is shown in the second chart: while 78% percent of patients told Maestro Health their health care experience is positive, 69% feel they lack control over their patient journey. Quality health care in America is too expensive, 79% of consumers said.

Telehealth 233

Telehealth Medical Billing Health Policy Digital Health 233

Health Populi

JUNE 6, 2022

And they have helped people co-create health outcomes as quantified in the cancer care experience slide shown here. Individuals and their families are overwhelmed with the information, tasks, steep medical bills and the ‘unknown’ that cancer brings and are trying to manage everything with limited to no support.

Mental health 156

Mental health Digital Health Patient Experience Connected Health 156

Health Populi

FEBRUARY 4, 2024

As a constant observer and advisor across the health/care ecosystem, for me the concept of a “health plan” in the U.S. Furthermore, health plan members now see themselves as medical bill payers, seeking value and consumer-level services for their health insurance premium investment.

Primary Care 227

Primary Care Medicare Medical Billing Public Health 227

Health Populi

JUNE 6, 2023

What do people want from digital transformation for their health care experiences? Health Populi’s Hot Points : As Experian puts the situation and experience-gap, “the cost conversation continues.”

Medical Billing 156

Medical Billing Telehealth Digital Health Medicare 156

Health Populi

APRIL 12, 2024

Patients-as-consumers increasingly expect retail-enchanting service levels from health care – especially as patients pay medical bills increasingly out-of-pocket. Convenience isn’t just a nice-to-have: it has economic ROI.

Telehealth 207

Telehealth Mental health Public Health Medical Billing 207

Health Populi

NOVEMBER 12, 2019

What’s underneath that macro “healthcare” index number of 67 is a precipitous decline in the past year for Americans’ trust in hospitals, compared with biotech, pharma, consumer healthcare, and even health insurance — all of which grew in trust between 2018 and 2019, but not so with the hospital segment of U.S.

BioTech 166

BioTech Medical Billing HIPAA Health Information 166

Health Populi

JUNE 26, 2018

Julie discussed the Cleveland Clinic’s project on designing a better medical bill, detailing the organization’s design thinking on the inpatient journey and commitment to patient-centered care.

Medical Billing 189

Medical Billing Public Health Patient Experience Connected Health 189

Health Populi

MARCH 3, 2025

The growth of wearable technology, need and desire for real-world evidence and patient feedback, and especially patients’ growing role in paying for health care (think: high deductibles, co-insurance, and the challenge of medical debt) all drive the need to enhance the health care experience for patients in consumer and retail grades.

Digital Health 177

Digital Health Medical Billing Primary Care Interoperability 177

Health Populi

DECEMBER 22, 2022

Most patients have experienced frustrations – in the designer’s parlance, “friction” – when seeking routine care as well as during a routine medical appointment. Clearly, patients’ experiences as consumers of healthcare lack the service levels they expect as payors based on this MITRE-Harris Poll.

Health Technology 156

Health Technology Mental health Digital Health Primary Care 156

Health Populi

NOVEMBER 5, 2019

health care economics, patients are now payors as health consumers with more financial skin in paying medical bills. On the demand side of U.S.

Mental health 166

Mental health Medical Billing Medical Technology Pharmaceuticals 166

Society for Participatory Medicine

DECEMBER 26, 2018

I was very fortunate to have attended the Society for Participatory Medicine’s (SPM) Second Annual Conference , in partnership with the Connected Health Alliance Conference, at Boston’s Seaport World Trade Center on October 17, 2018. I was always concerned and in-tune with the patient experience. Join SPM here.

Medical Billing 69

Medical Billing Patient Experience Connected Health Nursing 69

Health Populi

DECEMBER 20, 2024

While not every aspect of medical care is shoppable, many factors are research-able and in doing so, bolsters a persons health literacy and empowerment.

Mental health 296

Mental health Digital Health Medicare Health Policy 296

Health Populi

DECEMBER 11, 2019

Partnering, too, will be important on the road to digitization in health care across the three industry segments. specialty medicines), and people expect greater levels of retail-enhanced service from health care providers, plans, and pharma companies.

Life Science 194

Life Science Medical Billing Health Data Primary Care 194

Health Populi

MARCH 6, 2025

Specific to consumers home health care economics, we learn from Gallup and West Health that Americans borrowed about $74 billion to pay medical bills in 2024. consumers who borrowed money to pay for health care in the past year. That’s about 30 million U.S. FICO scores). FICO scores).

Medical Billing 316

Medical Billing Medicare Pharmaceuticals Mental health 316