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Tools for Paying Medical Bills Don’t Help Health Consumers Manage Their Financial Health

Health Populi

The key findings in the survey of 136 health care executives were that: Digital health tools are a priority for half of the health system leaders. The post Tools for Paying Medical Bills Don’t Help Health Consumers Manage Their Financial Health appeared first on HealthPopuli.com.

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Consumers Are So Over Their Paper Chase in Health Care Payments

Health Populi

This report compiled quantitative data from payments processed on the InstaMed network amounting to some $656 billion in healthcare payments in addition to results from three qualitative surveys that Qualtrics conducted polling consumers, providers and payors in 2023. Mailing a paper check?

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Health Care Finance Leaders Look to Cut Costs and Improve Patients’ Financial Experience — Think AI and Venmo

Health Populi

One half-of health care financial leaders plan to invest in technology to cut costs — and most believe that AI has the potential to re-define the entire finance function as they look to Leading the transformation, a study conducted by U.S. health finance leaders thinking about emerging technologies. Bank among U.S.

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3 in 4 U.S. Patients Say the Healthcare System is Broken — But Technology Can Help

Health Populi

Patients “yearn” for personalized services and relationships in health care — optimistic that technology can help deliver on that hope — we learn in Healthcare’s Future: Balancing Progress and Perception , a health consumer survey report from Lavidge.

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Patients Growing Health Consumer Muscles Expect Digital Services

Health Populi

Patients’ experiences with the health care industry fall short of their interactions with other industries — namely online retail, online banking and online travel, a new survey from Cedar, a payments company, learned. These study respondents had also visited a doctor or hospital and paid a medical bill in the past year.

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Consumers’ Growing Use of Portals and Apps: People Embracing Their Patient Journeys

Health Populi

Test results are far and away the most important online personal health information for consumers to access, consistent from 202. Interestingly, 70% of patients also viewed their clinical notes in 2022, newly-measured by the ONC survey.

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Most Workers and their Employers Want to Receive Digital Healthcare On-Demand

Health Populi

Most employers and their workers see the benefits of digital health in helping make health care more accessible and lower-cost, according to survey research published in Health on Demand from Mercer Marsh Benefits. Only 6% of workers in this survey said they would not be willing to share their PHI for any reason.