Health Populi

MARCH 10, 2025

Each year, ECRI (the ECRI Institute) publishes an annual report on the Top 10 Patient Safety Concerns for the year. The 2025 list was published today. My read of it is that most of these risks have to do with what I’ve been referring to as the Human OS, the Human Operating System, in my talks and teachings.

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Health Populi

JUNE 10, 2024

We expect at least 2,400 attendees registered for the meeting, and they’ll not just be representing the health insurance industry itself; folks will attend #AHIP2024 from other industry segments including pharmaceuticals, technology, hospitals and health systems, and the investment and financial services communities.

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Pharmaceuticals Patient Experience Mental health Digital Health 177

Health Populi

APRIL 1, 2022

To innovate more, and more quickly, across the entire ecosystem of health — in government policies, pharmaceutical innovations, and technology developments. To scale what works, based on evidence and proven interventions — which depends on our reducing biases in our assumptions, models and strategies.

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Life Science Mental health Pharmaceuticals Medical Technology 317

Health Populi

AUGUST 22, 2022

Health Populi’s Hot Points: With even less capital and equity participation, partners can develop alliances via contracts to, say, co-brand a health plan or develop a population health program with consumer engagement through self-care, the bottom of McKinsey’s graphic just above illustrates.

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Health Populi

MARCH 9, 2021

Expanding omni-channel, data-driven, cost-effective health care in the community, tailoring that care, and attending to mental health paint the picture of health through the lens of CVS Health. The company published the Health Trends Report 2021 today, calling out ten forces shaping health care this year.

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Mental health Primary Care EHR Telehealth 436

Health Populi

JULY 27, 2020

These trends point to more care being demanded by patients outside of the legacy care system, at home and via more virtual platforms. Capgemini offers recommendations to providers, pharmaceutical companies, and medical device manufacturers to tap opportunities outside of inpatient settings and, increasingly, to the home and digital device.

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Digital Health Pharmaceuticals Health Policy Mental health 194

Health Populi

DECEMBER 28, 2021

I frequently use this book when conducting futures and scenario planning sessions with clients in health/care. One of my favorite Dr. Seuss characters is the narrator featured in the book, I Had Trouble In Getting to Solla-Sollew.

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Mental health Primary Care Telehealth Nursing 415

Health Populi

DECEMBER 28, 2023

This isn’t just a recommendation for health care providers, insurance plans, and pharmaceutical and med-tech companies. .” My takeaway here in the Hot Points for the AARP report is RTI’s assertion that dignity is a table stake for delivering high-quality healthcare to seniors.

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Pharmaceuticals Patient Experience Connected Health Digital Health 234

Health Populi

AUGUST 4, 2024

This begs the question — what is the incentive for these big players to enhance their health consumer experiences? Are they “too big to fail” in terms of assuming the patient experience is important for their business and survival?

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Patient Experience Telehealth Pharmaceuticals Connected Health 177

Health Populi

APRIL 17, 2019

Consider the voice of a patient before the advent of the Internet in the digital 1.0 One patient could talk with another over their proverbial neighborhood fence, a concerned parent at the PTA meeting with others dealing with a children’s health issue, or a recovering alcoholic testifying in person at an AA session.

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Health Information Pharmaceuticals Patient Experience Connected Health 319

Health Populi

OCTOBER 15, 2019

Patients’ experiences with the health care industry fall short of their interactions with other industries — namely online retail, online banking and online travel, a new survey from Cedar, a payments company, learned. Survata conducted the study for Cedar among 1,607 online U.S.

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Healthcare IT Today

NOVEMBER 15, 2022

patient and provider portals) (Salesforce Communities). CRM for pharmaceutical companies to support contact center operations, inventory management, demand forecasting and order-to-cash (Salesforce Health, Service, Manufacturing Clouds). Marketing automation (Salesforce Marketing Cloud).

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Life Science Pharmaceuticals healthcare technology Leadership 64

Health Populi

MAY 29, 2018

The proliferation and evolution of digital technologies in health care have the potential to do good or harm, depending on their application. “Do no harm” has been the professional and ethical mantra of physicians since the Hippocratic Oath was first uttered by medical students.

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Digital Health Telehealth Life Science Health Information 236

Health Populi

MARCH 12, 2024

That’s TMI for me to write about in the Health Populi blog, but this story has a current-events twist: the pharmacist could not electronically link with my insurance company to transact my payment. On February 22, 2024, I went to a CVS Pharmacy-Inside-Target in my community to fill a prescription for benzonatate 200 mg capsules.

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Medicare Pharmaceuticals Patient Experience Connected Health 227

Health Populi

OCTOBER 6, 2022

Telehealth has increased access to mental health services, I’ve highlighted this Mental Illness Awareness Week here in Health Populi. But telehealth has also emerged as a preferred channel for routine health care services, we learn from J.D. Power’s 2022 Telehealth Satisfaction Study.

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Health Populi

SEPTEMBER 16, 2018

Consumers who have long purchased over-the-counter medicines, anti-dandruff shampoo, whitening toothpaste, and cosmetics-with-benefits at food, drug and mass merchant retailers are switching to other places to shop for health, new data from AT Kearney and GMDC have found.

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Nursing Pharmaceuticals Patient Experience Connected Health 207

Health Populi

AUGUST 6, 2018

Observing the influx of new flavors of entrants like Amazon and Google, start-ups like Iora Health, Oscar and FetchMD, begs the question: how will legacy healthcare system players fare?

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Pharmaceuticals Patient Experience Connected Health Digital Health 201

Health Populi

SEPTEMBER 25, 2024

Lululemon has published the 2024 Global Well-Being Report , a study into peoples’ perspectives on their personal health from the company best known for athleisure wear and self-care. This year’s report is titled, The Pressure to Be Well. That pressure is coming from peoples’ experiencing “well-being burnout.”

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Life Science Nursing Pharmaceuticals Patient Experience 156

Health Populi

JUNE 6, 2023

In health care, one of the “gifts” inspired by the coronavirus pandemic was the industry’s fast-pivot and adoption of digital health tools — especially telehealth and more generally the so-called “digital front doors” enabling patients to access medical services and personal work-flows for their care.

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Medical Billing Telehealth Digital Health Medicare 156

Health Populi

JULY 10, 2023

Now in Aisle E(commerce) – get your one-year membership to One Medical for $149. Today and tomorrow are Amazon Prime Days, 2023 style, when you can fetch bargains on lots of electronics (esp.

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Life Science Primary Care Telehealth Medicare 136

Health Populi

AUGUST 7, 2019

Here’s a link to the 30-minute conversation, where Marc combed through the over 500 endnotes from HealthConsuming ‘s appendix to explore the patient as the new health care payor, the Amazon prime-ing of people, and prospects for social determinants of health to bolster medicines “beyond the pill.”.

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Pharmaceuticals Patient Experience Mental health Connected Health 136

Health Populi

OCTOBER 17, 2018

Having spent many years in life sciences in both research and as an entrepreneur, Koen now knows that getting and staying healthy isn’t about just developing medicines and med-tech: optimally, health requires a tincture of delight, Koen advises in his breakthrough, innovative book, Your Guide to Delight. Dr. Koen Kas believes.

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Life Science Digital Health Pharmaceuticals Patient Experience 136

Health Populi

JULY 1, 2019

PLM shared data with academic researchers to allow scientific advancement to flourish in partnership with patients, who could suggest research questions based on their own experiences. Patients knew this – PLM was emphatic about transparency in its community and the company never hid what they were doing with people’s data.

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Pharmaceuticals HIPAA BioTech Patient Experience 216

Health Populi

AUGUST 7, 2023

Consider this ecosystem diagram from the World Heart Federation, roadmap for digital health in cardiology. It’s a circular, iterative process of empowering patients and providers, improving long-term patient outcomes and patient experience, promoting universal health services coverage, and ultimately reducing health care costs.

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Digital Health Patient Experience Health Information Pharmaceuticals 156

Health Populi

DECEMBER 22, 2022

Most patients have experienced frustrations – in the designer’s parlance, “friction” – when seeking routine care as well as during a routine medical appointment. Clearly, patients’ experiences as consumers of healthcare lack the service levels they expect as payors based on this MITRE-Harris Poll.

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Health Technology Mental health Digital Health Primary Care 156

Health Populi

DECEMBER 19, 2022

You might not think about pharmaceutical companies showing off technology at the “Consumer” Electronics Show, but the pharma industry has had a growing presence at CES for the past few years. Last year, Abbott made a big splash with the company’s Board Chairman/CEO delivering a keynote addressing connected care.

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Life Science Digital Health Pharmaceuticals Connected Care 156

Health Populi

NOVEMBER 5, 2019

health care economics, patients are now payors as health consumers with more financial skin in paying medical bills. As consumers, people have great expectations from the organizations on the supply side of health care — providers (hospitals and doctors), health insurance plans, pharma and medical device companies.

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Health Populi

DECEMBER 20, 2024

While not every aspect of medical care is shoppable, many factors are research-able and in doing so, bolsters a persons health literacy and empowerment. On the retail health DTC front, Hims & Hers launched a GLP-1 strategy going directly-to-consumers for compounded medicines during the drug shortage for GLP-1s.At

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Mental health Digital Health Medicare Health Policy 296

Health Populi

JANUARY 6, 2025

When you saw the title of this post with the acronym “GLP-1,” your brain might not have connected the dots between a medicine and “CE,” consumer electronics. But here we are in real-time, in real life, at the convergence of pharmaceuticals and medicines and consumer-facing technology.

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Pharmaceuticals Digital Health Patient Experience Connected Health 194

Health Populi

OCTOBER 12, 2018

During the hearing, Senator Patty Murray (D-WA) challenged Azar, “As a pharmaceutical executive, you raised drug prices year after year. Note that Azar was once President of Eli Lilly, among the world’s largest pharma companies and marketer of products that treat diabetes, among other conditions.

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Medicare Pharmaceuticals Primary Care Patient Experience 153

Health Populi

JANUARY 6, 2022

. “Now I’m showing other patients the way,” Morris said, sharing his experience with other patients dealing with heart failure. This is not “health care,” Dr. Saxon described. ” Connected health devices help health care extend beyond the hospital’s walls, Dr. Saxon noted.

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eMed Connected Health Telehealth Life Science 177

Health Populi

DECEMBER 11, 2019

The new year will see a “looming tsunami” of high prices in healthcare, regulation trumping health reform, more business deals reshaping the health/care industry landscape, and patients growing do-it-yourself care muscles, according to Top health industry issues of 2020: Will digital start to show an ROI from the PwC Health Research Institute. (..)

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Health Populi

MARCH 6, 2025

Uncertainties and grey areas prevail, with very shaky financial markets domestically and globally — all impacting various segments of health care systems — from hospitals and health plans to pharmaceuticals and medical devices, clinical labor markets and researchers (namely – might the U.S.

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Medical Billing Medicare Pharmaceuticals Mental health 316

Health Populi

FEBRUARY 11, 2025

At the same time, and related to the hims & hers scenario discussed above, Kennedy has been vocal about his dislike of DTC ads for pharmaceuticals.

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Pharmaceuticals Public Health Primary Care Patient Experience 177

Health Populi

DECEMBER 25, 2018

Expect health care costs and access to be at least as important to U.S. A key health care cost focus of Congress will target prescription drug costs. voters through 2019, and on the Presidential debate stages for both Democrats and Republicans leading up to the parties’ nominees for 2020.

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