Definition, Patient Experience and Primary Care

Location, Location, Location – Understanding Health Consumers’ Evolving Definition of Convenience

Health Populi

JULY 7, 2023

The definition of “convenience” in the eyes of patients, consumers, and caregivers is multi-faceted, with the concept of “location” shifting both physically and digitally. “Why is a real estate services company doing research into consumers’ views on health care?

Telehealth

Telehealth Life Science Mental health Primary Care

Telemedicine, enabled with responsible AI, can improve the patient experience

Healthcare IT News - Telehealth

MAY 1, 2024

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. What aspects of a hospital's or health system's patient experience can telemedicine touch? How exactly can telehealth improve these aspects of the patient experience?

Patient Experience

Patient Experience Telemedicine Telehealth Primary Care

The 2023 Health Economy – The Evolving Primary Care and Retail Health Convergence Through Trilliant Health’s Lens

Health Populi

SEPTEMBER 27, 2023

I’ll be referring to the research, with gratitude, over the coming months for my own work with clients spanning the health/care ecosystem. health care financing. The line chart here illustrates one piece of the Report’s section on “Unraveling Health,” showing that primary care volumes in the U.S.

Primary Care

Primary Care Medical Billing Medicare Patient Experience

Webinars

Bridging Innovation & Patient Care: The Growing Role of AI

What Your Financial Statements Are Telling You—And How to Listen!

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Primary Care in the U.S. – Still a Weak Backbone for the Health of Health Citizens

Health Populi

MARCH 17, 2022

Thus, millions of Americans continue to lack access to primary care compared with peers in other nations, according to a report from The Commonwealth Fund. The 2022 Fund report, P rimary Care in High-Income Countries: How the U.S. primary care teams may be a function of underinvestment in certain types of social services.

Primary Care

Primary Care Mental health Telehealth Public Health

The surprising way email can make you a better doctor

KevinMD

DECEMBER 4, 2017

Doctors, you need to improve the patient experience. Your intentions are there, but patients are starving for more. Office visits offer definitive evidence that patients need to change. Tests results provide real data to make patients aware of health concerns. This is a clear and obvious starting point.

Patient Experience

Patient Experience Primary Care

The Demand for Self-Care At-Home Will Grow Post-Pandemic – Insights from IRI

Health Populi

MAY 5, 2022

When it comes to peoples’ relationship to consumer packaged goods (CPG), the public health crisis has indeed impacted consumers’ purchasing behaviors and definition of “value,” based on IRI’s latest analysis of CPG shifts in 2022 and 2023. and better-for-you ingredients and functional benefits.

Primary Care

Primary Care Mobile Health Public Health Health Technology

Virtual healthcare trajectory remains vital post-pandemic

Healthcare IT News - Telehealth

JULY 19, 2021

Snyder also is hoping primary and specialty care providers build upon what they started during the pandemic and not only provide services “within the four walls of an office or the hospital, but also at the [patient’s] home or at different locations.” Enhancing the patient experience.

Primary Care

Primary Care Mental health Patient Experience Telehealth

GNC Offers “Free Healthcare” — Telehealth, Generic Meds, and Loyalty in the Retail Health Ecosystem

Health Populi

JULY 24, 2023

in any one’s definition of value-based health care — most especially, a consumer’s. Health Populi’s Hot Points: That’s a lot of “free” for $39.99

Free healthcare

Free healthcare Telehealth Medical Billing Primary Care

Home Is Where the Health Is, CareMore Health (And Most People) Believe

Health Populi

JANUARY 16, 2020

To gain peoples’ perspectives on health care at home and chronic disease management, CareMore Health and Aspire Health commissioned a survey among 2,009 U.S. adults 23 years of age and over in September and October 2019.

Primary Care

Primary Care Nursing Patient Experience

Why #CES2022 Will Be Keynoted By A Health Care Innovator for the First Time

Health Populi

DECEMBER 27, 2021

THINK: cars, comms, and care. Or an expanded definition of a “digital therapeutic” with the car as a delivery channel or vessel for care and information source. This is an actual intersection of the Internet of Things for Health — a new riff on mobile health/care, literally!

Digital Health

Digital Health Pharmaceuticals Mobile Health Life Science

Health@Retail Update: Kroger and Hy-Vee Morph Grocery into Health, Walmart’s Health Center, CVS/housing and More

Health Populi

FEBRUARY 12, 2020

Hy-Vee is expanding the definition of “mobile health” through the store’s Health You Mobile RVs, vans that drive into the stores’ communities offering preventive cardiovascular care. If the consumer holds a Kroger Rx Savings Club card, then she gets a discount on products purchased in the pharmacy.

Mobile Health

Mobile Health Primary Care Medical Billing Digital Health

Why CES 2022 Will Be Keynoted by a Health Care Executive

Health Populi

OCTOBER 6, 2021

THINK: cars, comms, and care. Or an expanded definition of a “digital therapeutic” with the car as a delivery channel or vessel for care and information source. This is an actual intersection of the Internet of Things for Health — a new riff on mobile health/care, literally!

Digital Health

Digital Health Pharmaceuticals Mobile Health Health Technology

Physicians Lean In to Digital Health, Especially Telehealth and Remote Monitoring

Health Populi

FEBRUARY 11, 2020

As part of this rigorous study design, AMA used particular definitions for the seven tools the study gauged: remote monitoring for efficiency, remote monitoring and management for improved care, clinical decision support, patient engagement, tele-visits/virtual visits, point of care/workflow enhancement, and consumer access to clinical data.

Digital Health

Digital Health Telehealth Remote care Primary Care

Healthcare Staffing Shortage and Burnout – 2025 Health IT Predictions

Healthcare IT Today

JANUARY 10, 2025

Anand Nair, Head of Healthcare and Life Sciences at UST It’s no surprise that there is a major shortage of primary care providers in the U.S.We predict employersandplans will focus more onprimary careand preventive care with a mix of new payment models and hyper-personalizedwellness programsto fill the gap.

Health IT

Health IT Nursing Life Science Leadership

The Digital Transformation of Home for Health – Brainstorming with Karsten Russell-Wood of Philips

Health Populi

FEBRUARY 9, 2021

Navigate the 360° around the room, and you’ll see Audrey’s tablet sitting on a coffee table which has her patient engagement app connecting her to her care team. This whole telehealth option is definitely for me, even post-COVID” she says. Now, let’s visit with Nikita and Daniel.

Digital Health

Digital Health Public Health Connected Health Telehealth

Improving Access to Behavioral Health Crisis Support Services

Healthcare IT Today

JANUARY 20, 2025

With one billion patient encounters annually, weve seen firsthand how leveraging such a broad network can help address emergency treatment and timely interventions in meaningful and measurable ways. Definitely. Do rural areas see unique challenges compared to urban environments?

Mental health

Mental health Primary Care Health Policy Telehealth

Site-Shifting: the Consumer-Driven Pressure on Traditional Healthcare Utilization

Health Populi

DECEMBER 12, 2022

The companies shared insights in a session on Building Relationships with the Modern Healthcare Consumer l ast week, warning that hospitals are facing economic challenges with implications on how they should engage and interact with patients in the coming months and years. sites for care are in demand.

Primary Care

Primary Care Telehealth Patient Experience Connected Health

Retail Clinics’ Growing Role in Health Care and Prescription Drug Sales

Health Populi

MAY 22, 2023

“It seemed like an odd pairing: shampoo and a throat swab,” observes a new report on the growth of retail health from Definitive Healthcare. But retail clinics are no longer, as the paper explains, “an experiment of a few grocery stores… they’re becoming a major force in the U.S.

Digital Health

Digital Health Primary Care Patient Experience Connected Health

CVS Health to Acquire Oak Street Health

Healthcare IT Today

FEBRUARY 20, 2023

Acquisition further advances CVS Health’s care delivery strategy for consumers CVS Health® (NYSE: CVS ) and Oak Street Health (NYSE: OSH ) have entered into a definitive agreement under which CVS Health will acquire Oak Street Health in an all-cash transaction at $39 per share, representing an enterprise value of approximately $10.6

Primary Care

Primary Care Medicare Patient Experience Nursing

Zealous for Wellness: The Ongoing Quest for Standard Measures

Healthcare IT Today

NOVEMBER 16, 2023

CMS is now building on its learnings from patient experience measures and incorporating patient reported outcomes measures (PROMs) into recent value-based care models. Goldsack says that well-designed inclusion efforts always have an enormous payoff for the insurer, employer, and patients using the digital interventions.

Patient Experience

Patient Experience Mental health Digital Health Primary Care

Telehealth with a technician in the home reduces spend by 22% for Scottsdale Physician Group

Healthcare IT News - Telehealth

JUNE 21, 2022

“No matter how close the nearest primary care physician office is, if they can’t get out of bed or leave their home, they simply are not going to get care before their conditions worsen,” said Blue Beckham, chief strategy officer at Scottsdale Physician Group. It needed to see all of the vitals.

Telehealth

Telehealth Telemedicine Primary Care Patient Experience

Health Equity: Searching for a New Angle

Healthcare IT Today

MAY 10, 2023

Sean Lynch, Vice President of Clinical Operations at Curebase A major reason why health disparities exist in clinical trials today can be attributed to the burden traditional trial models place on participating patients. These practitioners ensure that all patients, regardless of socioeconomic status, receive the care they need.

Primary Care

Primary Care Mental health Telehealth Patient Experience

Consumers’ Trust In Pharmacists As Providers Grows Along with Omnichannel Health Care

Health Populi

OCTOBER 26, 2022

It is ironic and very concerning to consider, in this context, the latest data on the outflow of health care professionals from the field, accelerating since the emergence of the pandemic in 2020.

Mental health

Mental health Nursing Telehealth Primary Care

A guide to telehealth vendors in the age of COVID-19

Healthcare IT News - Telehealth

MARCH 30, 2020

The Equality Health telehealth system for primary care practices is available for free to primary care practices in the extensive Equality Health network of independent primary care providers. Patients can securely connect online, including in low-bandwidth environments, using their cell phone or computer.

Telehealth

Telehealth Telemedicine Primary Care Nursing

How Consumers’ Belt-Tightening Could Impact Health/Care – Insights from Deloitte’s Retail Team

Health Populi

MAY 31, 2019

People with BMI levels under the obesity definition spend 42% more on direct health care costs than people at a healthy weight. The Deloitte team smartly calls out the rise of obesity with lower growth rates among higher-income consumers versus low-and-middle-income people.

Primary Care

Primary Care Patient Experience Digital Health

A Hawaii health system meets island community and COVID-19 needs with telehealth

Healthcare IT News - Telehealth

DECEMBER 7, 2021

"Using FCC COVID-19 telehealth funds, we purchased Iron Bow Medview telemedicine units for all 24 rooms to allow staff and providers to complete video calls with the patients using far-end camera control, high-definition video, and high-quality external microphone and speaker.

Telehealth

Telehealth Telemedicine Psychiatry EHR

HIStalk Interviews Eric McDonald, CEO, DocuTap

HIStalk Interviews

JULY 16, 2018

Historically, people thought of urgent cares as being urgent only and not offering primary care or other services. But now urgent cares are doing that. We’re seeing this shift to more of on-demand care versus urgent care. That makes it tough to identify how many urgent cares are out there.

Primary Care

Primary Care Patient Experience Interoperability Healthcare IT

Designing Digital Health for Public Health Preparedness and Equity: the Consumer Tech Association Doubles Down

Health Populi

NOVEMBER 3, 2021

Instead of thinking “thermometer” in its original Webster’s Dictionary definition, let your mind consider how Kinsa describes its device: as an early warning system to detect and respond to contagious illness. Kinsa Health began to market the first FDA-cleared smartphone-connected thermometer in 2013.

Public Health

Public Health Digital Health Telecare Interoperability

Mercy Virtual Care Center: A deep dive into a virtual hospital

Healthcare IT News - Telehealth

JANUARY 3, 2023

"In our ambulatory virtual programs, we manage complex chronically ill patients," said Annie Bannister, RN, executive director of vEngagement at Mercy. "For the first time, these patients with complex, chronic illnesses had real-time access to providers ─ something unheard of in their world. '" she continued.

Nursing

Nursing Primary Care EHR Healthcare IT

Pandemic-era burnout: Telehealth managers get pushed to the max

Healthcare IT News - Telehealth

NOVEMBER 23, 2020

Patients check in online, which gets everything else in place to run smoothly, such as having the EHR ready, the documentation in the right place, and everything integrated for billing. The new technology has definitely helped to reduce provider stress.” ” Telehealth itself adds stress to the mix.

Telehealth

Telehealth Telemedicine Mental health Primary Care

Aspects of Social Determinants of Health: Collecting Data

Healthcare IT Today

OCTOBER 18, 2023

Estimated Costs of Intervening in Health-Related Social Needs Detected in Primary Care. Due to the huge legacy data sets and complex processes used at registries, adding new fields to their data definitions is difficult, but some registries have started to store data on SDoH. JAMA Intern Med. 2023;183(8):762–774.

Health Data

Health Data Public Health Life Science Medicare

5 Trends from the American Telemedicine Association Conference 2019

Enzyme Health

APRIL 24, 2019

Referencing patients as “consumers” has slowly infiltrated the healthcare industry vocabulary over the last decade. 2019 feels like the tipping point where the notion of “patient experience” is being supplanted by the “consumer experience.” Just think about what it means to be a patient.

Telemedicine

Telemedicine Digital Health Telehealth Primary Care

RCM: Fixing the Old and Adjusting to the New

Healthcare IT Today

JUNE 29, 2023

When things are simple and easy to pay for, patients are happy, the staff is happy, and you are most definitely happy. Physician-to-physician consultations – or eConsults – enable primary care physicians to quickly treat lower acuity issues themselves. So how do we improve? How do we make our sculpture be more realistic?

RCM

RCM Primary Care Leadership Healthcare IT

VillageMD Acquires Summit Health-CityMD, Creating one of the Largest Independent Provider Groups in the U.S.

Healthcare IT Today

NOVEMBER 10, 2022

With Investments from WBA and Evernorth, the Combined Company Will Deliver a Unique and Comprehensive Patient Experience for Optimal Individual and Community Outcomes. VillageMD announced today it has entered a definitive agreement to acquire Summit Health-CityMD , a leading provider of primary, specialty and urgent care.

Primary Care

Primary Care Connected Care Patient Experience Healthcare IT

A Matter of Trust, Perception, Risk, and Uncertainty – The Big Issues Raised by the Acquisition of PatientsLikeMe and Other Patient Data Transactions

Health Populi

JULY 1, 2019

Public perception has not caught up to the reality that the lines between health care companies are so blurred at this point that it is becoming nearly impossible to tell the insurers from the providers from the pharma/medtech manufacturers from the retailers from the tech and data analytics companies. That is not so obvious to us.

Pharmaceuticals

Pharmaceuticals HIPAA BioTech Patient Experience

The Pandemic Has Been a Shock to Our System – Learning from Known

Health Populi

NOVEMBER 12, 2020

“Agency” in its social science definition is the capacity for a person to act independently and make free choices. For a definition of “hope,” I turned to the classed Merriam-Webster dictionary for some context to array with its x-axis partner, agency. To want something to happen or be true.

Public Health

Public Health Mental health Primary Care Patient Experience

Searching for Health/Care Touchpoints in the 2023 Axios Harris Poll 100

Health Populi

MAY 30, 2023

Amazon ranked #8 in the top 100, and I’ve carved out a singular N of 1 designation for the company as a “cross-segment” player across the health/care ecosystem. Companies in blue garnered “excellent” RQs, followed by the apple green tone symbolizing “very good” designations in the eyes of U.S.

Primary Care

Primary Care Pharmaceuticals Life Science Patient Experience

Searching for Health/Care Touchpoints in the 2023 Axios Harris Poll 100

Health Populi

JUNE 1, 2023

Amazon ranked #8 in the top 100, and I’ve carved out a singular N of 1 designation for the company as a “cross-segment” player across the health/care ecosystem. Companies in blue garnered “excellent” RQs, followed by the apple green tone symbolizing “very good” designations in the eyes of U.S.

Primary Care

Primary Care Pharmaceuticals Life Science Patient Experience

Searching for Health/Care Touchpoints in the 2023 Axios Harris Poll 100

Health Populi

MAY 29, 2023

Amazon ranked #8 in the top 100, and I’ve carved out a singular N of 1 designation for the company as a “cross-segment” player across the health/care ecosystem. Companies in blue garnered “excellent” RQs, followed by the apple green tone symbolizing “very good” designations in the eyes of U.S.

Primary Care

Primary Care Pharmaceuticals Life Science Patient Experience

Consumers Are Financially Stressed – What This Means for Health/Care in 2025

Health Populi

MARCH 6, 2025

The call-out by DOGE-head Elon Musk that “Social Security is a Ponzi scheme” made some seniors’ heads go on fire and was a definitely signal that AARP is raising. Another Ipsos poll found that older U.S. consumers are very concerned about the cost of food and consumers goods.

Medical Billing

Medical Billing Medicare Pharmaceuticals Mental health

Health/Care at Super Bowl LIX, GLP-1s, Kaiser and Tufts on Food-As-Medicine, and the RFK, Jr. Factor: A Health Consumer Check-In

Health Populi

FEBRUARY 11, 2025

. “Kennedy pledged while running for president that he would issue an executive order kicking pharmaceutical commercials off television, arguing that Americans take too many prescription medicines and suggesting that the industrys spending was influencing news coverage of the drug industry,” the Wall Street Journal explained.

Pharmaceuticals

Pharmaceuticals Public Health Primary Care Patient Experience

Costs, Consumerism, Cyber and Care, Everywhere – The 2019 Health Populi TrendCast

Health Populi

DECEMBER 25, 2018

Employers will endeavor to artfully design consumer-directed benefit plans (CDHPs) that nudge insured workers toward healthier habits, while integrating a broader definition of wellness. This list, and other names we’ll see creating on-ramps to primary care and self-care to the consumer, will expand in 2019.

Mental health

Mental health Primary Care Pharmaceuticals Telehealth

Location, Location, Location – Understanding Health Consumers’ Evolving Definition of Convenience

Telemedicine, enabled with responsible AI, can improve the patient experience

Webinars

Trending Sources

The 2023 Health Economy – The Evolving Primary Care and Retail Health Convergence Through Trilliant Health’s Lens

Webinars

Primary Care in the U.S. – Still a Weak Backbone for the Health of Health Citizens

The surprising way email can make you a better doctor

The Demand for Self-Care At-Home Will Grow Post-Pandemic – Insights from IRI

Virtual healthcare trajectory remains vital post-pandemic

GNC Offers “Free Healthcare” — Telehealth, Generic Meds, and Loyalty in the Retail Health Ecosystem

Home Is Where the Health Is, CareMore Health (And Most People) Believe

Why #CES2022 Will Be Keynoted By A Health Care Innovator for the First Time

Health@Retail Update: Kroger and Hy-Vee Morph Grocery into Health, Walmart’s Health Center, CVS/housing and More

Why CES 2022 Will Be Keynoted by a Health Care Executive

Physicians Lean In to Digital Health, Especially Telehealth and Remote Monitoring

Healthcare Staffing Shortage and Burnout – 2025 Health IT Predictions

The Digital Transformation of Home for Health – Brainstorming with Karsten Russell-Wood of Philips

Improving Access to Behavioral Health Crisis Support Services

Site-Shifting: the Consumer-Driven Pressure on Traditional Healthcare Utilization

Retail Clinics’ Growing Role in Health Care and Prescription Drug Sales

CVS Health to Acquire Oak Street Health

Zealous for Wellness: The Ongoing Quest for Standard Measures

Telehealth with a technician in the home reduces spend by 22% for Scottsdale Physician Group

Health Equity: Searching for a New Angle

Consumers’ Trust In Pharmacists As Providers Grows Along with Omnichannel Health Care

A guide to telehealth vendors in the age of COVID-19

How Consumers’ Belt-Tightening Could Impact Health/Care – Insights from Deloitte’s Retail Team

A Hawaii health system meets island community and COVID-19 needs with telehealth

HIStalk Interviews Eric McDonald, CEO, DocuTap

Designing Digital Health for Public Health Preparedness and Equity: the Consumer Tech Association Doubles Down

Mercy Virtual Care Center: A deep dive into a virtual hospital

Pandemic-era burnout: Telehealth managers get pushed to the max

Aspects of Social Determinants of Health: Collecting Data

5 Trends from the American Telemedicine Association Conference 2019

RCM: Fixing the Old and Adjusting to the New

VillageMD Acquires Summit Health-CityMD, Creating one of the Largest Independent Provider Groups in the U.S.

A Matter of Trust, Perception, Risk, and Uncertainty – The Big Issues Raised by the Acquisition of PatientsLikeMe and Other Patient Data Transactions

The Pandemic Has Been a Shock to Our System – Learning from Known

Searching for Health/Care Touchpoints in the 2023 Axios Harris Poll 100

Searching for Health/Care Touchpoints in the 2023 Axios Harris Poll 100

Searching for Health/Care Touchpoints in the 2023 Axios Harris Poll 100

Consumers Are Financially Stressed – What This Means for Health/Care in 2025

Health/Care at Super Bowl LIX, GLP-1s, Kaiser and Tufts on Food-As-Medicine, and the RFK, Jr. Factor: A Health Consumer Check-In

Costs, Consumerism, Cyber and Care, Everywhere – The 2019 Health Populi TrendCast

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