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Dealing with the Elephant in the Waiting Room – Clipboards and Paper Forms

Healthcare IT Today

While not every office is this disorganized, the patient experience when it comes to clipboards and patient forms has a lot to be desired at many healthcare organizations. The most frustrating part of the experience for me was that I knew there was a better way.

EHR 114
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Cincinnati Children's puts focus on patient experience with its telehealth program

Healthcare IT News - Telehealth

"This is currently not integrated with our EHR or other platforms, and that works as the users are an isolated group." "The MS Teams video visit process has been integrated into our EHR experience for providers. Eventually we would hope to integrate into our EHR with remote-exam devices, as well."

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Nextech Announces Acquisition of TouchMD, Enhancing Specialty Practice Patient Experience

Healthcare IT Today

With this acquisition, TouchMD combined with Nextech’s platform enhances both the digital and in-person patient experience and clinical experience for specialty practices. Together we can make it easier than ever before to work with patients and create great, meaningful experiences.”. About TouchMD.

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Athenahealth launches new EHR-embedded telehealth tool

Healthcare IT News - Telehealth

" By directly integrating video conferencing within the athenaOne EHR, the company says it hopes to streamline patient and provider experience. " Nurses can complete patient intake through the EHR and then initiate a so-called virtual handoff to practitioners.

EHR 174
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A Plethora of Announcements Focused on AI at eClinicalWorks Annual Conference

Healthcare IT Today

As I said in my previous writeup at an EHR user conference, I believe there’s no way for the culture of a company not to appear at their user conference. Plus, the demo of the multi-lingual conversation was an impressive look at the future of AI and languages. No doubt their integration with Sunoh.ai

EHR 73
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A Plethora of Announcements at Epic UGM 2024…and a Few Weren’t Even AI

Healthcare IT Today

Amazing AI Demo The closest thing to a Wow moment beyond the overall Wow of everything they’re doing and Epic’s growth was a kind of speculative demo at the end of the opening keynote. They appropriately framed it as a demo of something way earlier than they usually demo something.

EHR 85
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TeleVox Acquires Odeza Patient Engagement Business from Ensemble Health Partners

Healthcare IT Today

“We welcome Odeza into the TeleVox family and the acquisition of their patient engagement business aligns with our 30-plus year commitment to providing tailored communication solutions that improve the patient experience and make TeleVox the industry leader,” said Vik Krishnan, President at TeleVox. “By