Document, EHR and RCM - Connected Health Pulse

Technology & RCM & AI, Oh My!

Healthcare IT Today

JUNE 27, 2023

So with all of these incredible innovations, let’s take a moment to narrow our field down to Revenue Cycle Management (RCM). How can we be using technology to optimize RCM? And even more specifically, what role can data analytics and AI play in optimizing RCM?

RCM

RCM EHR Healthcare IT Health Data

RCM: Fixing the Old and Adjusting to the New

Healthcare IT Today

JUNE 29, 2023

Revenue Cycle Management (RCM) is like a one of those huge Lego sculptures. Having a well executed RCM strategy is crucial to keep your organization running because it impacts everything. From the outside it looks one thing, but upon further inspection there are a million tiny little pieces that fit together to create the whole.

RCM

RCM Primary Care Leadership Healthcare IT

Careficient Acquires Home Health, Hospice, Home Care, Palliative and RCM Solutions from Net Health

Healthcare IT Today

JANUARY 12, 2023

a leading provider of Electronic Medical Record (EMR) solutions, today announced the acquisition of Net Health ’s EMR line of home health, hospice, home care, and palliative solutions and RCM services (collectively, “home health and hospice”). Careficient Inc. , This transaction will provide real benefits to both customers and employees.

RCM

RCM EMR EHR Healthcare IT

Webinars

From Diagnosis to Delivery: How AI is Revolutionizing the Patient Experience

Less Stress, More Success: Accounting Best Practices & Processes for 2025

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Bonus Features – July 10, 2022 – Sequoia Project releases TECFA identity verification documentation, IBM Watson Health is now Merative, and more

Healthcare IT Today

JULY 10, 2022

The Sequoia Project has released additional documentation support the implementation of TEFCA , the Trusted Exchange Framework and Common Agreement for health IT interoperability. Illinois-based Midwest Orthopaedic Center went with eClinicalWorks for its patient engagement, cloud-based EHR, and RCM products. Grants and Funding.

RCM

RCM EHR EMR Healthcare IT

Bonus Features – December 10, 2023 – 84% of physicians still use manual processes to manage care transitions, 70% of executives prefer managed services for RCM, plus 26 more stories

Healthcare IT Today

DECEMBER 10, 2023

Nearly all (95%) of healthcare executives are interested in end-to-end managed services to solve RCM challenges, according to a survey from Ensemble Health Partners. Partnerships Qualtrics and Epic are partnering to integrate patient experience data into the EHR. More than 70% prefer managed services to in-house operations.

RCM

RCM EHR HIE Healthcare IT

A Plethora of Announcements Focused on AI at eClinicalWorks Annual Conference

Healthcare IT Today

OCTOBER 28, 2024

As I said in my previous writeup at an EHR user conference, I believe there’s no way for the culture of a company not to appear at their user conference. Amazing to see how impactful an integrated solution with access to the EHR data can be. So, being able to upload the documents and process them electronically is a big deal.

EHR

EHR RCM Patient Experience Telehealth

WellSky Acquires Corridor, Expands Commitment to Offering Best-in-Class Coding, Revenue Cycle Management Services for Post-Acute Industry

Healthcare IT Today

OCTOBER 30, 2023

By adding Corridor to its portfolio, WellSky will expand its medical coding and revenue cycle management (RCM) offerings to help care providers increase efficiency and improve performance across clinical, financial, operational, and compliance areas. For more information visit corridorgroup.com.

RCM

RCM Leadership Interoperability Nursing

eClinicalWorks’ Bet on AI Paying Off for Practices

Healthcare IT Today

MAY 23, 2024

A year ago, eClinicalWorks made a big investment in AI, adding it to dozens of modules in their cloud EHR. At both Summits, the company announced bold plans to add Artificial Intelligence (AI) capabilities to numerous areas of their cloud EHR. That investment is paying off.

EHR

EHR RCM Patient Experience Healthcare IT

Bonus Features – September 15, 2024 – 63% of HIE entities plan to participate in TEFCA, 19% of customer interactions with healthcare orgs get disrupted, plus 32 more stories

Healthcare IT Today

SEPTEMBER 15, 2024

SYNERGEN Health and HST Pathways are partnering to bring RCM software and services to ambulatory surgery centers. RCM and population health management vendor UnisLink launched its Clinician Wallet powered by Axuall , a workforce management vendor. NJ Institute for Pain Relief chose NextGen EHR and practice management software.

HIE

HIE RCM EHR Healthcare IT

Weekly Roundup – June 8, 2024

Healthcare IT Today

JUNE 8, 2024

Read more… AI and EHR in the Cloud at United Digestive. When it comes to bringing AI to RCM, Austin Ward at Fathom recommended organizations consider automation rate, accuracy, EHR compatibility, adaptability, scalability, and vendor support. Read more… The Essential Criteria for Making Confident AI Vendor Decisions.

RCM

RCM Healthcare IT EHR Leadership

Bonus Features – June 30, 2024 – 56% of organizations say shortage of IT talent is a key challenge, 87% of physicians say at-home testing improves access to diagnostic services, plus 22 more stories

Healthcare IT Today

JUNE 30, 2024

In a statement sent to Healthcare IT Today, the EHR Association said the disincentives are “too narrowly focused and will do little to support broader interoperability and greater health information access,” as they focus solely on certified health IT users. RCM vendor SYNERGEN Health appointed Jolene Varney to its Advisory Board.

eCare

eCare RCM Interoperability Healthcare IT

Bonus Features – December 24 , 2023 – 74% of orgs automating RCM operations, per-physician revenue exceeding expenses at U.S. hospitals, plus 19 more stories

Healthcare IT Today

DECEMBER 24, 2023

Partnerships Greenway Health integrated Data Dimensions’ Providerflow platform into its new release, Greenway Document Manager. GI care platform Ayble Health is integrating with Commure Engage to make Ayble referrals available through EHRs.

RCM

RCM eCare Healthcare IT Mental health

Bonus Features – February 18, 2024 – 89% of patients want a single platform for managing their health, 70% of organizations interested in AI plan to adopt solutions from their EHR vendors, plus 27 more stories

Healthcare IT Today

FEBRUARY 18, 2024

Tellingly, 70% of orgs with plans to deploy AI intend to adopt solutions via their EHR vendors. DeepScribe announced its Trust and Safety Suite to help ensure accuracy and transparency of AI-powered medical documentation. People EHR and RCM vendor ModMed appointed Joe Harpaz as Co-CEO.

EHR

EHR eHealth RCM HIE

Bonus Features – October 20, 2024 – Clinicians spend 28 hours per week on admin tasks, 80% of adults 18-24 willing to use generative AI in healthcare, plus 22 more stories

Healthcare IT Today

OCTOBER 20, 2024

Nearly two-thirds (65%) of RCM leaders believe generative AI will substantially impact medical coding operations , according to an AKASA survey. Partnerships Wolters Kluwer Health has made UpToDate available in Abridge , an AI-powered clinical documentation platform. RCM automation vendor Apprio launched Intelligent Denial Prevention.

RCM

RCM Healthcare IT EHR Digital Health

Weekly Roundup – October 5, 2024

Healthcare IT Today

OCTOBER 5, 2024

Colin Hung chatted with Roger Murray at Telemynd and Venky Chellappa at CharmHealth about building the right APIs to enable bidirectional integration between EHR and CRM software to support mental health. Read more… Harness Ambient Listening to Revolutionize Documentation.

EHR

EHR Mental health RCM Healthcare IT

Misinformation, Trust, Charting, and Conferences – Fun Friday

Healthcare IT Today

OCTOBER 7, 2022

Great panel with @Fin_Thrive , @BannerHealth & @CenturaHealth on the future of #RCM. Ok, you could substitute any EHR in there, but you get the point. Ok, you could substitute any EHR in there, but you get the point. The documentation burden on clinicians is rough. pic.twitter.com/alxoUQHDen.

RCM

RCM EHR Healthcare IT

This Week’s Health IT Jobs – April 3, 2024

Healthcare IT Today

APRIL 3, 2024

Epic Cupid Analyst – Bluebird Staffing Senior EHR Analyst, Epic Beacon – Ardent Health Services Sr. We hope you enjoy this look at some of the health IT jobs we saw healthcare organizations trying to fill this week. Health Epic Beaker Analyst – Engage Partners Inc.

Health IT

Health IT RCM EMR Healthcare IT

Weekly Roundup – October 28, 2023

Healthcare IT Today

OCTOBER 28, 2023

John interviewed Suki CEO Punit Soni, about how ambient clinical voice is changing rapidly, including how Suki works as a voice assistant and not just a clinical documentation tool. They also discussed the all-important topic of EHR integration. Read more… Going Beyond Visit Summaries Using AI in the EHR.

RCM

RCM Mental health Nursing HIPAA

Weekly Roundup – July 1, 2023

Healthcare IT Today

JULY 1, 2023

Read more… RCM: Fixing the Old and Adjusting to the New. We posed two questions to the Healthcare IT Today community about RCM. It starts with looking at the RCM process holistically and finding ways to improve communication, reduce confusion, give patients more payment options, and aim for a personalized approach.

RCM

RCM eHealth Healthcare IT Public Health

Steady Improvement, AI Benefits, and Reducing Burden were the Key Messages at NextGen UGM 2024

Healthcare IT Today

OCTOBER 31, 2024

Collectively tens of thousands of patient visits have now been captured and documented automatically by the system. Physicians are saving hundreds of hours of documentation allowing some to achieve a better work-life balance while others have chosen to see more patients to ease the access challenge in their community. “By

RCM

RCM Patient Experience Healthcare IT EMR

Bonus Features – January 14, 2024 – Epic Research shows telehealth results in more follow-up visits that in-office care, Elevance Health to offer smartphones to qualified Medicaid beneficiaries, plus 21 more stories

Healthcare IT Today

JANUARY 14, 2024

In a letter, the EHR Association warned that ONC’s proposed information blocking disincentives may be less effective than intended. Partnerships DeepScribe deepened its integration with Epic , now pushing documentation into specific fields of a patient’s chart.

Telehealth

Telehealth EHR RCM Healthcare IT

Bonus Features – September 1, 2024 – 2 in 3 patients would schedule an appointment for a sensitive issue with a chatbot over a human, patients with cancer more than twice as likely as other patients to access medical records online, plus 24 more stories

Healthcare IT Today

SEPTEMBER 1, 2024

The latest HHAeXchange Homecare Insights Survey revealed 57% of home care providers would take extra time to document patient observations after each visit , knowing that could improve patient care. OMNY Health launched its GLP-1 data network , with EHR data from nearly 650,000 patients.

RCM

RCM Patient Experience EHR Healthcare IT

Bonus Features – September 8, 2024 – 96% of healthcare tech leaders said effectively using AI provides a competitive edge, 72% of organizations are satisfied with their cloud migrations, plus 19 more stories

Healthcare IT Today

SEPTEMBER 8, 2024

The EHR Association supports the extension , noting that the majority of hospitals have been struggling to meet these requirements. Health information network Availity is partnering with Iodine Software in an effort to improve clinical documentation integrity and concurrent utilization management.

RCM

RCM EHR EMR Healthcare IT

Bonus Features – June 16, 2024 – 40% of patients are willing to follow medical advice generated by AI, genetic testing utilization went up 5% last year, plus 22 more stories

Healthcare IT Today

JUNE 16, 2024

The push to adopt EHR and RCM technology in acute care has left other care settings underserved , with adoption under 50% in post-acute care, primary care, and rehab, according to the latest HFS Research report. Bizmatics is integrating DrFirst ‘s RxInform patient engagement tool into its PrognoCIS EHR.

RCM

RCM EHR Healthcare IT Primary Care

Weekly Roundup – December 30, 2023

Healthcare IT Today

DECEMBER 30, 2023

Colin Hung spoke to Neighborhood Health CIO Anthony Villanueva about enabling a grassroots approach to care by giving care teams NextGen mobile technology to document encounters well beyond the clinical setting. Cloud-based behavioral health EHR Valant received an investment from Resurgens Technology Partners.

RCM

RCM Life Science Mental health Healthcare IT

Athelas + Commure: Merging to Create a $6B Healthcare Infrastructure Company

Healthcare IT Today

OCTOBER 23, 2023

In the past few years, Athelas RCM and RPM have grown rapidly to thousands of healthcare providers and hundreds of thousands of patients. Their PatientKeeper EHR software saves clinicians hours of time every day, and Strongline protects nurses while delivering key analytics on the physical logistics of a hospital.

RCM

RCM Nursing EHR Healthcare IT

Bonus Features – April 28, 2024 – 22% of employers fully trust chronic condition management vendors, Common Agreement v2.0 requires support for FHIR API exchange, plus 29 more stories

Healthcare IT Today

APRIL 28, 2024

RCM outsourcing vendor Ensemble Health Partners expanded its partnership with Microsoft. Products Augmedix launched Augmedix Go , ambient AI medical documentation for the ED, and announced HCA Healthcare as a pilot user. Ambient AI documentation vendor DeepScribe added Dr. Miles Snowden to its advisory board.

FHIR

FHIR RCM Healthcare IT Mental health

Bonus Features – May 7, 2023 – Less than 1% of all medical claims include an ICD-10 Z code, 78% of consumers say virtual health is important when considering health plans, and more

Healthcare IT Today

MAY 7, 2023

Studies Less than 1% of all medical claims include an ICD-10 Z code that documents a social determinant health, according to a data brief from LexisNexis Risk Solutions. Partnerships Patient education and engagement vendor Mytonomy has connected Mytonomy Cloud for Healthcare with Oracle Health EHR.

RCM

RCM EHR Mental health BioTech

Weekly Roundup – November 4, 2023

Healthcare IT Today

NOVEMBER 4, 2023

Generative AI could support diagnosis and treatment of mental health conditions , and it can help document visits and track symptoms. Bonus Features for October 29, 2023: 66% of patients prefer email or text for reminders about medical bills, plus 94% of clinicians said lack of timely access to insights within EHR impacts patient care.

RCM

RCM EMR Mental health Healthcare IT

First Hand Experience with Sunoh’s AI Medical Scribe

Healthcare IT Today

NOVEMBER 5, 2024

If you’ve followed us for a while, you know we’re big fans of everything that’s happening with AI Medical Scribes and the impact for good they can have on clinical documentation.

Healthcare IT

Healthcare IT RCM EMR EHR

Healthcare AI and Automation: Good or Bad?

Healthcare IT Today

FEBRUARY 27, 2023

The market will see increased asks/attention for bots as they are critically needed in RCM to offset staff shortage, enhance staff retention, and accelerate tasks (ultimately cash flow). In the future we will see even more connected devices sharing data and fueling diagnostically focused EHRs.

RCM

RCM Patient Experience EHR Pharmaceuticals

Weekly Roundup – October 15, 2022

Healthcare IT Today

OCTOBER 15, 2022

The cloud-based EHR vendor’s v12 release is coming soon, and at this year’s user conference CEO Girish Navani announced multiple new eCW features that had the audience gasping with excitement. While attending the eCW user conference, John also reflected on how poor EHR usability can have an adverse effect on patient safety.

EHR

EHR RCM Healthcare IT Interoperability

Voice-to-Billing Ambient Clinical Voice at Medvise.AI

Healthcare IT Today

MARCH 22, 2024

Learn more about Medvise.ai: [link] Check out other articles in our ambient clinical voice series: Context Makes Innovaccer More than a Note Generator How Comprehend PT Takes Clinical Notes Our of Physical Therapists’ Hands Sunoh’s Ambient Clinical Voice Automates Clinician Note Creation Corti Becomes Part of the Conversation Nuance Is Setting the (..)

EHR

EHR Healthcare IT Medical Billing RCM

Avoiding Red Flags: Finding the Right Productivity Balance

Healthcare IT Today

NOVEMBER 22, 2022

The following is a guest article by John Wallace, PT, OCS, Senior Vice President of RCM at WebPT. Finally, payers of all stripes may send documentation requests. An Advanced Document Request (ADR) is then followed by a list of beneficiaries and dates of service to be reviewed. About John Wallace.

Medicare

Medicare Private practice RCM Nursing

Where UiPath Can Automate For Workflow and Quality in Healthcare

Healthcare IT Today

FEBRUARY 9, 2024

These can look at EHRs and patient directories, or analyze 60-70 pages worth referral documents to identify the need for financial planning. Middleware systems that currently have only rudimentary, rule-based quality checks can be enhanced with sophisticated quality checks.

Healthcare IT

Healthcare IT EHR RCM Leadership

Bonus Features, HLTH Edition – October 11, 2023 – Announcements from Best Buy, General Catalyst, Google Cloud, Microsoft, Walgreens, and more

Healthcare IT Today

OCTOBER 11, 2023

Finally, the company noted more than two-thirds of clinicians using Nuance DAX Copilot for AI-powered documentation had an improved experience providing care. TrustCommerce integrated its patient payments platform with athenaIDX , athenahealth’s RCM product.

Life Science

Life Science EHR BioTech RCM

Bonus Features – April 23, 2023 – 77% of doctors are confident in a chatbot’s ability to assess patients’ symptoms, only 7% of executives very satisfied with patient-facing payment products, plus additional news from HIMSS 2023

Healthcare IT Today

APRIL 23, 2023

Partnerships Augmedix and HCA Healthcare are jointly developing ambient documentation products for the acute care setting; HCA is also making a financial investment in Augmedix. The company also announced that the Princess Alexandra NHS Trust is migrating to the Oracle Health EHR.

Interoperability

Interoperability RCM Healthcare Cybersecurity Healthcare IT

Weekly Roundup – April 29, 2023

Healthcare IT Today

APRIL 29, 2023

Three leaders of ROI Healthcare sat down with John Lynn and talked about helping health systems get the payoff they want from investments in RCM, ERP, and EHR software. Read more… Giving Healthcare Organizations the Return on Investment They Want. Read more… How Addressing Sepsis Helped HCA Better Prepare for Hurricanes.

Patient Experience

Patient Experience RCM Healthcare IT Public Health

Bonus Features – January 15, 2023 – 80% of consumers want a clearer process for dealing with billing errors, USCDI update would add 20 more elements, and more

Healthcare IT Today

JANUARY 15, 2023

IoT data analytics company CenTrak launched Workflow , a platform for automating clinical documentation and reporting. EHR, RCM, and practice management vendor ModMed appointed Jody Beaverson as Chief People Officer. GI health management platform Ayble Health announced a partnership with the American Nutrition Association.

RCM

RCM Healthcare IT Primary Care Interoperability

A guide to connected health device and remote patient monitoring vendors

Healthcare IT News - Telehealth

MAY 6, 2020

Patient education material in the form of images, documents and videos is pushed to patients through the app, as well. Myia provides clinical teams with contextualized proactive information targeted directly into their EHR and workflow. In addition, the MiHealth app allows scheduled and real-time patient self-assessment questions.

Connected Health

Connected Health Telehealth Pharmaceuticals EHR

Weekly Roundup – August 19, 2023

Healthcare IT Today

AUGUST 19, 2023

Colin spoke to Joella Almeida at MedEssist about supporting pharmacies as they take on a greater role in care delivery through documentation, scheduling, and more. Read more… Uncovering Diagnostic Information in the EHR. Read more… Moving the Industry Forward With an RCM Adoption Model.

RCM

RCM Healthcare IT EHR HIE

Weekly Roundup – January 20, 2024

Healthcare IT Today

JANUARY 20, 2024

Responses included task automation, resource allocation, clinical documentation, predictive analytics, diagnostics, and supporting the hospital at home. Smart practices should look beyond automation to EHR and practice management integration as well as workflow customization when considering their options, said Dr. Steve Kim at Valer.

Healthcare IT

Healthcare IT RCM Health IT EHR

Weekly Roundup – July 29, 2023

Healthcare IT Today

JULY 29, 2023

Data lineage tools document the source, accuracy, and flow of regulated healthcare data – a key step in ensuring compliance and minimizing the impact of a data breach, noted Ernie Ostic at Manta. Helping clinicians troubleshoot within the EHR can improve workflows and job satisfaction , Bill Lewkowski at HCTec pointed out.

Healthcare IT

Healthcare IT eHealth Leadership RCM

Weekly Roundup – June 24, 2023

Healthcare IT Today

JUNE 24, 2023

Read more… One Health System’s Roller Coaster Journey to Improved RCM. That turned out to be a blessing in disguise, interim CEO and CMO Dr. Brian Stratta, told Colin Hung, as it required reviewing and streamlining the RCM process, which cut claims denial from 45% to 17% and made real-time RCM reports possible.

RCM

RCM eHealth Healthcare IT FHIR

Technology & RCM & AI, Oh My!

RCM: Fixing the Old and Adjusting to the New

Webinars

Trending Sources

Careficient Acquires Home Health, Hospice, Home Care, Palliative and RCM Solutions from Net Health

Webinars

Bonus Features – July 10, 2022 – Sequoia Project releases TECFA identity verification documentation, IBM Watson Health is now Merative, and more

Bonus Features – December 10, 2023 – 84% of physicians still use manual processes to manage care transitions, 70% of executives prefer managed services for RCM, plus 26 more stories

A Plethora of Announcements Focused on AI at eClinicalWorks Annual Conference

WellSky Acquires Corridor, Expands Commitment to Offering Best-in-Class Coding, Revenue Cycle Management Services for Post-Acute Industry

eClinicalWorks’ Bet on AI Paying Off for Practices

Bonus Features – September 15, 2024 – 63% of HIE entities plan to participate in TEFCA, 19% of customer interactions with healthcare orgs get disrupted, plus 32 more stories

Weekly Roundup – June 8, 2024

Bonus Features – June 30, 2024 – 56% of organizations say shortage of IT talent is a key challenge, 87% of physicians say at-home testing improves access to diagnostic services, plus 22 more stories

Bonus Features – December 24 , 2023 – 74% of orgs automating RCM operations, per-physician revenue exceeding expenses at U.S. hospitals, plus 19 more stories

Bonus Features – February 18, 2024 – 89% of patients want a single platform for managing their health, 70% of organizations interested in AI plan to adopt solutions from their EHR vendors, plus 27 more stories

Bonus Features – October 20, 2024 – Clinicians spend 28 hours per week on admin tasks, 80% of adults 18-24 willing to use generative AI in healthcare, plus 22 more stories

Weekly Roundup – October 5, 2024

Misinformation, Trust, Charting, and Conferences – Fun Friday

This Week’s Health IT Jobs – April 3, 2024

Weekly Roundup – October 28, 2023

Weekly Roundup – July 1, 2023

Steady Improvement, AI Benefits, and Reducing Burden were the Key Messages at NextGen UGM 2024

Bonus Features – January 14, 2024 – Epic Research shows telehealth results in more follow-up visits that in-office care, Elevance Health to offer smartphones to qualified Medicaid beneficiaries, plus 21 more stories

Bonus Features – September 1, 2024 – 2 in 3 patients would schedule an appointment for a sensitive issue with a chatbot over a human, patients with cancer more than twice as likely as other patients to access medical records online, plus 24 more stories

Bonus Features – September 8, 2024 – 96% of healthcare tech leaders said effectively using AI provides a competitive edge, 72% of organizations are satisfied with their cloud migrations, plus 19 more stories

Bonus Features – June 16, 2024 – 40% of patients are willing to follow medical advice generated by AI, genetic testing utilization went up 5% last year, plus 22 more stories

Weekly Roundup – December 30, 2023

Athelas + Commure: Merging to Create a $6B Healthcare Infrastructure Company

Bonus Features – April 28, 2024 – 22% of employers fully trust chronic condition management vendors, Common Agreement v2.0 requires support for FHIR API exchange, plus 29 more stories

Bonus Features – May 7, 2023 – Less than 1% of all medical claims include an ICD-10 Z code, 78% of consumers say virtual health is important when considering health plans, and more

Weekly Roundup – November 4, 2023

First Hand Experience with Sunoh’s AI Medical Scribe

Healthcare AI and Automation: Good or Bad?

Weekly Roundup – October 15, 2022

Voice-to-Billing Ambient Clinical Voice at Medvise.AI

Avoiding Red Flags: Finding the Right Productivity Balance

Where UiPath Can Automate For Workflow and Quality in Healthcare

Bonus Features, HLTH Edition – October 11, 2023 – Announcements from Best Buy, General Catalyst, Google Cloud, Microsoft, Walgreens, and more

Bonus Features – April 23, 2023 – 77% of doctors are confident in a chatbot’s ability to assess patients’ symptoms, only 7% of executives very satisfied with patient-facing payment products, plus additional news from HIMSS 2023

Weekly Roundup – April 29, 2023

Bonus Features – January 15, 2023 – 80% of consumers want a clearer process for dealing with billing errors, USCDI update would add 20 more elements, and more

A guide to connected health device and remote patient monitoring vendors

Weekly Roundup – August 19, 2023

Weekly Roundup – January 20, 2024

Weekly Roundup – July 29, 2023

Weekly Roundup – June 24, 2023

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