Healthcare IT Today

OCTOBER 31, 2024

NextGen has consolidated its patient-facing solutions under a single umbrella – dubbed Closed Loop Practice and Patient Experience – and dedicating more resources to help improve the overall patient experience. Just Steady Improvement.

RCM 80

RCM Patient Experience Healthcare IT EMR 80

Healthcare IT Today

JUNE 30, 2024

Broadly, the document supports a ensure standards are met in the deployment of AI. ED utilization for liver cancer care is higher in Black and Hispanic patients compared with white patients , according to a report from Inovalon and Genentech. RCM services vendor Savista launched Sophia , a patient-facing digital agent.

eCare 93

eCare RCM Interoperability Healthcare IT 93

Healthcare IT Today

FEBRUARY 27, 2023

Additionally, automating processes such as this help to relieve employee burnout and simultaneously improve the patient experience. The market will see increased asks/attention for bots as they are critically needed in RCM to offset staff shortage, enhance staff retention, and accelerate tasks (ultimately cash flow).

RCM 130

RCM Patient Experience EHR Pharmaceuticals 130

Healthcare IT Today

NOVEMBER 2, 2024

Also of note: Efforts to improve the speed of documentation and increased use of visual displays. Read more… Healthcare IT Today Podcast : Is Patient Experience Marketing or Tech ? John and Colin debate this topic and ask if patient experience suffers because organizations have to bridge the gap between marketing and tech.

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Healthcare IT RCM Patient Experience Health Data 94

Healthcare IT Today

OCTOBER 12, 2024

Colin interviewed John Anilraj and Ryan Christensen at AGS Health about the company’s Intelligent RCM Engine, which optimizes workflows and improves efficiency while preventing claims denials and boosting cash flows. Patient experience vendor mPulse acquired Zipari , provider of healthcare consumer experience technology.

RCM 93

RCM Healthcare IT Telehealth Patient Experience 93

Healthcare IT Today

SEPTEMBER 1, 2024

patients anticipate AI will create a more efficient patient experience , according to a recent Talkdesk survey. Patients diagnosed with cancer are nearly twice as likely to access their medical records online than other patients , according to the latest ONC / ASTP data brief. Research Half of U.S.

RCM 92

RCM Patient Experience EHR Healthcare IT 92

Healthcare IT Today

OCTOBER 28, 2024

You could see that eCW had put a lot of focus on improving the speed of documentation including number of clicks and time spent documenting. I think time spent documenting matters a lot more than clicks even if clicks are often cited as the problem. It literally showed how much time was spend after hours documenting.

EHR 80

EHR RCM Patient Experience Telehealth 80

Healthcare IT Today

JANUARY 14, 2024

Partnerships DeepScribe deepened its integration with Epic , now pushing documentation into specific fields of a patient’s chart. Patient experience platform ixlayer joined the Innovators’ Network at the American Heart Association Center for Health Technology & Innovation.

Telehealth 97

Telehealth EHR RCM Healthcare IT 97

Healthcare IT Today

DECEMBER 30, 2023

Colin Hung spoke to Neighborhood Health CIO Anthony Villanueva about enabling a grassroots approach to care by giving care teams NextGen mobile technology to document encounters well beyond the clinical setting. Read more… Bringing Care to the Streets in Nashville. Read more… Taking Social Determinants of Health to New Heights.

RCM 61

RCM Life Science Mental health Healthcare IT 61

Healthcare IT Today

OCTOBER 5, 2024

Fern Cowan at DeepCura AI talked to John about applying lessons from hospitality to healthcare AI , as well as the benefits of deep EHR integration for clinical documentation. Read more… Harness Ambient Listening to Revolutionize Documentation. Read more… Mental Health Screenings Ensure Healthy Children and Parents.

EHR 76

EHR Mental health RCM Healthcare IT 76

Healthcare IT Today

APRIL 29, 2023

Three leaders of ROI Healthcare sat down with John Lynn and talked about helping health systems get the payoff they want from investments in RCM, ERP, and EHR software. Read more… Tracking the Patient Experience at Intermountain Health. Read more… Giving Healthcare Organizations the Return on Investment They Want.

Patient Experience 92

Patient Experience RCM Healthcare IT Public Health 92

Healthcare IT Today

JULY 18, 2024

To work a claim and determine the next step, service agents typically review the account’s history and research multiple payer documents (clinical and administrative policies, contracts, electronic/non-electronic correspondence, etc.).

Patient Experience 81

Patient Experience Medical Billing Pharmaceuticals Leadership 81

Healthcare IT Today

JANUARY 13, 2024

Compliance monitoring, documentation, omnichannel physician engagement, and supply chain resilience are some of the areas where the experts see AI playing a more prominent role in pharma IT this year. Read more… Putting Daily Data at the Center of Patient Engagement. Read more… 2024 Health IT Predictions : AI in Pharma.

Interoperability 89

Interoperability Healthcare IT RCM Health IT 89

Healthcare IT Today

MAY 30, 2024

From financial clearance and prior authorizations to clinical documentation, coding, billing, and denials management, intelligent automation is helping healthcare providers combat payer policies and avoid regulatory penalties that can negatively impact their margins and ability to reinvest money toward the primary mission of care.

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RCM Patient Experience Healthcare IT Nursing 133

Healthcare IT Today

JULY 12, 2024

.’ So we’re actually reducing cost, we’re enabling them to invest in Cognizant and in TriZetto where then we’re enabling that platform of generative AI where it helps them basically enhance the patient experience as well as a provider experience.

Nursing 128

Nursing Health Information Digital Health RCM 128

Healthcare IT News - Telehealth

MAY 6, 2020

In addition, the MiHealth app allows scheduled and real-time patient self-assessment questions. Patient answers are displayed in easily interpretable graphics on a cloud-based dashboard. Patient education material in the form of images, documents and videos is pushed to patients through the app, as well.

Connected Health 197

Connected Health Telehealth Pharmaceuticals EHR 197

Healthcare IT Today

NOVEMBER 25, 2022

Involving revenue cycle management (RCM) is necessary for any comprehensive SDoH/health equity strategy. Patient experience. SDoH Factors Impacting Patients and Revenue. These metrics are a vital part of a patient’s SDoH story when this information is documented in the patient’s chart.

RCM 113

RCM Medicare Interoperability Patient Experience 113

Healthcare IT Today

AUGUST 19, 2023

Colin spoke to Joella Almeida at MedEssist about supporting pharmacies as they take on a greater role in care delivery through documentation, scheduling, and more. Read more… Moving the Industry Forward With an RCM Adoption Model. Healthcare has many models, but until recently RCM has been missing.

RCM 75

RCM Healthcare IT EHR HIE 75