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Before the introduction of telemedicine, there were times when Chase had to contract physicians in other towns to be available by phone – even though sometimes a physician may not have been needed. We were already familiar with Avel, having used its pharmacy telemedicine system for several years.
Its internationally recognized eCARE model helped to protect clinicians and staff in the emergency department, even when they were performing high-risk procedures. "Telemedicine for routine patients has become the new standard in primary care and subspecialty clinics at Avera," Burchett explained.
Over the past few months, the organizations have deployed telemedicine services to support care in at least a half-a-dozen states, including Texas, Florida, Georgia, Alabama and Louisiana. For example, in Florida, Avel eCARE partnered with EMS workers to help get Regeneron delivered to homebound patients.
Telemedicine technology and services vendor Avel eCare recently launched its inaugural annual Customer Forum and Innovation Summit focused on driving innovation in virtual care. So telemedicine helps bridge that gap in rural or other markets that may not have adequate resource availability. What were the overarching themes?
When the COVID-19 pandemic hit in early 2020 and everything shut down, it became imperative for healthcare provider organizations to adopt telemedicine to deliver care. But so many organizations had no telemedicine programs, and thus technology, in place. You've had great success in telemedicine using Zoom technology.
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