EHR, Nursing and RCM - Connected Health Pulse

Bonus Features – January 12, 2025 – 80% of providers prioritizing updates to billing and payment systems, new board chairs at AHIMA and the EHR Association, plus 19 other stories

Healthcare IT Today

JANUARY 12, 2025

HCPro launched its Provider Education Microlearning Series , which offers training on clinical documentation integrity, coding, and RCM. Wolters Kluwer Health updated Lippincott Nursing Education ‘s Ready for NCLEX-RN module to include personalized improvement plans.

EHR

EHR RCM Healthcare IT Nursing

Bonus Features – November 24, 2024 – Only 16% of patients prefer online pharmacies, medical coding denials up 125% in the last year, plus 27 other stories

Healthcare IT Today

NOVEMBER 24, 2024

Partnerships MEDENT and Azalea Health added Suki Platform , Suki’s AI engine, to their EHR systems. ModMed released ModMed Scribe , an AI ambient listening tool natively built into the EMA EHR platform. Thoughtful AI launched six specialized AI agents for RCM workflows.

RCM

RCM Psychiatry EMR Nursing

RCM: Fixing the Old and Adjusting to the New

Healthcare IT Today

JUNE 29, 2023

Revenue Cycle Management (RCM) is like a one of those huge Lego sculptures. Having a well executed RCM strategy is crucial to keep your organization running because it impacts everything. From the outside it looks one thing, but upon further inspection there are a million tiny little pieces that fit together to create the whole.

RCM

RCM Primary Care Leadership Healthcare IT

Webinars

Bridging Innovation & Patient Care: The Growing Role of AI

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Bonus Features – October 27, 2024 – Almost 90% of info blocking complaints to ONC/ASTP are against providers, 74% of patients with health plan questions want to speak to a human, plus 20 other stories

Healthcare IT Today

OCTOBER 27, 2024

Net Health is integrating Tali , a voice-enabled AI assistant, into four of its restorative care EHR offerings. Sales and Company News Florida-based Lee Health selected Caregility to help expand its virtual nursing program. Montana-based Billings Clinic-Logan Health is expanding its Oracle Health EHR install to all 30 of its hospitals.

RCM

RCM EHR Healthcare IT HIPAA

AI and Automation in Healthcare – 2025 Health IT Predictions

Healthcare IT Today

DECEMBER 23, 2024

RCM will be managed by AI-powered agents every step of the way, including generating appeals letters, submitting appeals to payers, and converting paper EOBs to ERAs. In 2025, we predict that using AI-powered agents will reduce the cost of Revenue Cycle Management (RCM) by 70%, helping streamline the end-to-end billing process.

Health IT

Health IT EHR RCM Nursing

Promising AI Applications in Improving Patient Outcomes and Streamlining Healthcare Operations

Healthcare IT Today

MARCH 11, 2025

John Waters, Director, Revenue Cycle Product at CliniComp AI can be used in the RCM world to solve two overarching themes: inefficiencies in workflow, and errors that cause delays in payment. AI can optimize RCM processes, from specific areas to end-to-end automation. Take for example prior authorization or eligibility verification.

RCM

RCM Patient Experience Nursing Healthcare Cybersecurity

Weekly Roundup – February 8, 2025

Healthcare IT Today

FEBRUARY 8, 2025

Daniel Shirvani at QUAS talked to John Lynn about developing an AI scribe that supports virtually any clinical workflow – which it achieves in part with limited use of “gimmicky tools” and EHR integrations. More than 80% of nurses have experienced violence on the job , but only 30% say help is available.

RCM

RCM Healthcare IT Medical Billing Nursing

Bonus Features – December 10, 2023 – 84% of physicians still use manual processes to manage care transitions, 70% of executives prefer managed services for RCM, plus 26 more stories

Healthcare IT Today

DECEMBER 10, 2023

Nearly all (95%) of healthcare executives are interested in end-to-end managed services to solve RCM challenges, according to a survey from Ensemble Health Partners. Partnerships Qualtrics and Epic are partnering to integrate patient experience data into the EHR. More than 70% prefer managed services to in-house operations.

RCM

RCM EHR HIE Healthcare IT

Bonus Features – April 2, 2023 – 63% of nurses say AI will cause a generational divide among nursing staff, 67% of consumers prefer electronic medical bills but 78% of providers still use paper, and more

Healthcare IT Today

APRIL 2, 2023

.” Incredible Health’s 2023 State of US Nursing Report found that 80% of nurses plan to remain in the healthcare industry until retirement – though an even greater number, 84%, worry that the industry isn’t doing enough to address poor pay, understaffing, and burnout.

Nursing

Nursing Medical Billing Primary Care EHR

WellSky Acquires Corridor, Expands Commitment to Offering Best-in-Class Coding, Revenue Cycle Management Services for Post-Acute Industry

Healthcare IT Today

OCTOBER 30, 2023

By adding Corridor to its portfolio, WellSky will expand its medical coding and revenue cycle management (RCM) offerings to help care providers increase efficiency and improve performance across clinical, financial, operational, and compliance areas.

RCM

RCM Leadership Interoperability Nursing

Weekly Roundup – October 28, 2023

Healthcare IT Today

OCTOBER 28, 2023

They also discussed the all-important topic of EHR integration. Read more… Going Beyond Visit Summaries Using AI in the EHR. Meanwhile, John spoke to Suhas Uliyar about Oracle Health’s moves to create tools that accompany and augment the workflow of physicians, nurses, and patients.

RCM

RCM Mental health Nursing HIPAA

Weekly Roundup – May 11, 2024

Healthcare IT Today

MAY 11, 2024

Several people mentioned AI and technology infrastructure ; other concerns included nurse burnout, staffing shortages, and interoperability , the age-old topic. Dr. Keith Morse at Stanford Children’s Health and Dr. Read more… How Interoperability and Analytics Change the Nurse Call Paradigm.

Nursing

Nursing Interoperability RCM Medical Billing

Weekly Roundup – January 21, 2023

Healthcare IT Today

JANUARY 21, 2023

Read more… The Role of Innovation and AI in RCM. Read more… Seeing How Patients Experience RCM. John also asked the experts what RCM looks like to patients. Read more… Understanding Where EHRs Are Headed in 2023.

RCM

RCM eCare EHR Interoperability

Weekly Roundup – April 13, 2024

Healthcare IT Today

APRIL 13, 2024

At HIMSS 2024, John Lynn moderated a panel with Rackspace and Dell that highlighted the benefits and challenges of implementing and integrating multicloud solutions in healthcare , especially with it comes to hosted EHR. Roles for individuals with EHR, ERP, supply chain, and IT service experience in the health system and vendor markets.

Interoperability

Interoperability RCM EHR Healthcare IT

Athelas + Commure: Merging to Create a $6B Healthcare Infrastructure Company

Healthcare IT Today

OCTOBER 23, 2023

In the past few years, Athelas RCM and RPM have grown rapidly to thousands of healthcare providers and hundreds of thousands of patients. Their PatientKeeper EHR software saves clinicians hours of time every day, and Strongline protects nurses while delivering key analytics on the physical logistics of a hospital.

RCM

RCM Nursing EHR Healthcare IT

Bonus Features – May 21, 2023 – 82% of wearable users willing to share data with their physicians, 81% of Americans trust pharmacists and nurses to diagnose minor illnesses, and more

Healthcare IT Today

MAY 21, 2023

Nearly 60% of Americans would visit a pharmacy as their first stop for non-emergency care , and 81% trust pharmacists and nurse practitioners to diagnose minor illnesses and prescribe medications, according to a Wolters Kluwer Health survey. Executives for Health Innovation will wind down operations over the remainder of the year.

eHealth

eHealth Nursing Primary Care RCM

Weekly Roundup – March 16, 2024

Healthcare IT Today

MARCH 16, 2024

John recapped a ViVE 2024 session with Tanya Content at UNC Health and Russ Richmond at Laudio about ensuring technology meets the needs of nurses and other clinical staff instead of imposing it on them. Read more… Unlocking the Power of Interop for More Effective RCM. Read more… CIO Podcast : The Role of the CMIO.

RCM

RCM Healthcare IT Patient Experience Nursing

Bonus Features – January 7, 2024 – New executives at CitiusTech, MultiPlan, and NextGen, plus 15 other stories

Healthcare IT Today

JANUARY 7, 2024

Precision medicine company SinguLab is partnering with NADONA , a professional organization for nursing leaders, to support education and research opportunities. New England Orthopedic Surgeons (NEOS) is implementing athenaOne EHR, RCM, and patient engagement functionality.

RCM

RCM Primary Care Healthcare IT Nursing

Bonus Features – November 26, 2023 – 85% of healthcare orgs boosting IT spending in 2024, 70% of orgs actively considering generative AI, plus 18 more stories

Healthcare IT Today

NOVEMBER 26, 2023

Cybersecurity tops the list of investment priorities, followed by EHR modernization, virtual / digital care, and AI. RCM is by far the most popular potential use case, with 58% of all considering the use of generative AI there. Virtual sitting technology can be tied to reduction in nurse burnout , according to a recent AvaSure study.

eHealth

eHealth RCM EHR FHIR

Bonus Features – March 24, 2024 – Data infrastructure investments have 124% ROI, 85% of healthcare workers believe AI can improve the patient experience, plus 28 more stories

Healthcare IT Today

MARCH 24, 2024

Arizona-based Integrated Medical Services implemented athenahealth EHR, RCM, and patient engagement tools. Virtual patient observation vendor Collette Health appointed Dr. Christine Gall as Chief Nursing Officer. MultiPlan selected HealthCorum to support provider network optimization.

Patient Experience

Patient Experience RCM Healthcare IT Medicare

Bonus Features – April 28, 2024 – 22% of employers fully trust chronic condition management vendors, Common Agreement v2.0 requires support for FHIR API exchange, plus 29 more stories

Healthcare IT Today

APRIL 28, 2024

RCM outsourcing vendor Ensemble Health Partners expanded its partnership with Microsoft. Truveta released a mother-child EHR dataset to drive research from pre-pregnancy through childbirth and pediatric care. Acute virtual nursing vendor AvaSure appointed Paula Cobb as Vice President of Marketing.

FHIR

FHIR RCM Healthcare IT Mental health

A guide to connected health device and remote patient monitoring vendors

Healthcare IT News - Telehealth

MAY 6, 2020

A provider present with the patient at one location – a nursing home, community clinic, etc. Myia provides clinical teams with contextualized proactive information targeted directly into their EHR and workflow. The system can be used to conduct telehealth visits between two or more clinics.

Connected Health

Connected Health Telehealth Pharmaceuticals EHR

Bonus Features – March 26, 2023 – Epic sees “tremendous potential” for GPT, more than 90% of patients want self-scheduling, and more

Healthcare IT Today

MARCH 26, 2023

News In a Microsoft press release announcing the availability of GPT-4 in Azure OpenAI Service, Epic’s Seth Hain, Senior Vice President of Research and Development, said the EHR vendor sees “tremendous potential” for the latest version of the multimodal large language model.

RCM

RCM EHR Interoperability Healthcare IT

Bonus Features – August 6, 2023 – 83% of hospitals are collecting SDoH data, 46% of hospitals planning to use large language models in the call center, and more

Healthcare IT Today

AUGUST 6, 2023

Wolters Kluwer and Unbound Medicine released a mobile app that digitizes Lippincott’s Nursing Drug Handbook. California’s Orange County Migraine & Wellness Center selected eClinicalWorks Cloud EHR and healow. Illinois-based Springfield Clinic is migrating to athenahealth ‘s cloud-based EHR. Wichmann and Pamela O.

EHR

EHR Interoperability HIE RCM

Bonus Features – May 26, 2024 – Only 43% of hospitals routinely exchange data, about 70% of organizations want to change archiving vendors, plus 24 more stories

Healthcare IT Today

MAY 26, 2024

Pearson integrated AI study tools into its nursing curriculum. RCM vendor Ensemble Health Partners achieved HITRUST Risk-Based, 2-year Certification for its EIQ platform. Cardiac remote monitoring company Implicity received 510(k) clearance from the FDA for its SignalHF algorithm.

eCare

eCare RCM Healthcare IT Mental health

CIO Podcast – Episode 66: Epic Gold Star Level 10 with Sergio Melgar

Healthcare IT Today

JANUARY 15, 2024

Next, we talk about the effects of being Epic Gold Star Level 10 on the doctors, nurses, and patients around him. Then we talk about what’s next for Melgar in terms of Epic usage and making the most of his EHR. How do you see doctors, nurses, and patients being impacted by this effort? What went into that decision?

EHR

EHR Healthcare IT Nursing RCM

Bonus Features – November 19, 2023 – Critical access hospitals 16% less likely to participate in data exchange, two-thirds of orgs plan to increase AI spending by 25% in the next three years, plus 36 more stories

Healthcare IT Today

NOVEMBER 19, 2023

For example, while 79% of patients trust their doctors and nurses, only 54% of front-line workers trust leaders in their organizations. Azalea Health completed SOC 2 Type 2 Certification for its cloud-based EHR and RCM platform. ” Smart hospital platform Artisight received the CHIME Innovator of the Year Award.

eCare

eCare Healthcare IT Interoperability Health Information

Weekly Roundup – April 29, 2023

Healthcare IT Today

APRIL 29, 2023

Three leaders of ROI Healthcare sat down with John Lynn and talked about helping health systems get the payoff they want from investments in RCM, ERP, and EHR software. Read more… Giving Healthcare Organizations the Return on Investment They Want. Read more… How Addressing Sepsis Helped HCA Better Prepare for Hurricanes.

Patient Experience

Patient Experience RCM Healthcare IT Public Health

Bonus Features – December 15, 2024 – Only 1 in 8 hospitals have made inpatient virtual care a standard part of care delivery, eCW survey says 90% of clinicians view AI favorably, plus 26 more stories

Healthcare IT Today

DECEMBER 15, 2024

Incredible Health launched Spotlight Jobs and Direct Connect to help accelerate the hiring process, especially for leadership roles in nursing. South Dakota-based Sanford Health selected Availity Essentials Pro for RCM. EHR integration vendor Red Rover Health completed its SOC 2 Type 2 audit.

RCM

RCM Healthcare IT Leadership Public Health

Avoiding Red Flags: Finding the Right Productivity Balance

Healthcare IT Today

NOVEMBER 22, 2022

The following is a guest article by John Wallace, PT, OCS, Senior Vice President of RCM at WebPT. John Wallace, PT, MS, has more than 35 years of experience in private practice orthopedics as well as acute hospital, acute rehab, home health care, skilled nursing, sub-acute care, and sports medicine. About John Wallace.

Medicare

Medicare Private practice RCM Nursing

Bonus Features – April 16, 2023 – Accenture says generative AI could augment 40% of healthcare work, 31% of healthcare workers don’t know what to do if a data breach happens, and more

Healthcare IT Today

APRIL 16, 2023

Health system data network Truveta unveiled the Truveta Language Model, which turns EHR data into data points that can be used for health outcomes research. RCM vendor Savista is launching Patient Debt Awareness Day on April 19 with educational materials, webinars, and an in-person event. In addition.

EHR

EHR RCM Healthcare IT Primary Care

Weekender 6/15/18

HIStalk Weekender

JUNE 15, 2018

GPB Capital acquires Maryland-based RCM/EHR vendor Health Prime International. Contribute regularly as a provider CIO, IT director, or informatics nurse (anonymous or not). Weekly News Recap. Inspirata acquires Caradigm from GE Healthcare. The VA announces plans to create a device implant registry. Get Involved.

RCM

RCM HIPAA Nursing EHR

Weekender 4/26/19

HIStalk Weekender

APRIL 26, 2019

Bain Capital hires financial advisors to help it assess the potential sale of RCM vendor Waystar. Wisconsin Public Radio covers the “My Life, My Story” project in which volunteers talk to hospitalized VA patients about their lives and enter their story into the EHR. Athenahealth lays off 200 employees. Monday Morning Update 4/22/19.

RCM

RCM Primary Care Nursing EHR

Weekender 5/3/19

HIStalk Weekender

MAY 3, 2019

The in-house VistA talent that was swept out was expensive, but at least they made an EHR that worked when you turned it on. I also am on board with you as it pertains to Cerner’s terrible attempts at RCM. The EHR is a proxy for a lot of the irritants for clinicians, even if the EHR isn’t the underlying cause.

EHR

EHR RCM Nursing HIPAA

Bonus Features – March 2, 2025 – 61% of docs worry AI will increase prior auth denial rates, more than 60% of orgs using imperfect tools to manage unstructured data, plus 37 more stories

Healthcare IT Today

MARCH 2, 2025

Rural hospital financial optimization company Cibolo Health selected TruBridge as its preferred RCM partner. CliniComp announced Intrinsic AI , which brings native AI capabilities to its EHR product. Knack RCM announced Michelle Brown as Vice President of Transformation.

Primary Care

Primary Care RCM Life Science Healthcare IT

Weekly Roundup – August 3, 2024

Healthcare IT Today

AUGUST 3, 2024

Dr. Michael Blackman at Greenway Health told Colin that reluctance to use AI may stem from getting burned by EHR systems that overpromised. Read more… Best Practices for Training During EHR Implementation. Read more… GenAI Is Catalyzing Healthcare RCM Transformation.

RCM

RCM eHealth EHR Healthcare IT

Bonus Features – January 8, 2023 – Omnibus bill extends telehealth expansion through end of 2024, 60% of solution providers pouring all event marketing money into in-person events, and more

Healthcare IT Today

JANUARY 8, 2023

The first quarterly Healthcare IT Market Report from Pivot Point Consulting hinted at a continued need for providers to develop long-term strategies around virtual care, customer relationship management, and RCM optimization. Nursing-centered primary care provider Greater Good Health appointed Carol DeVol to its board of directors.

Telehealth

Telehealth Primary Care Healthcare IT Medicare

Bonus Features – May 28, 2023 – 20+ health systems pledge to use Epic to share info under TEFCA, 84x increase in telehealth for mental health from 2019 to 2022, and more

Healthcare IT Today

MAY 28, 2023

News and Studies Nearly two dozen health systems have pledged to use Epic to share health information through the TEFCA framework , the EHR vendor announced, adding, “Our plan is to deliver software this year that will help our customers to be among the initial participants in TEFCA.”

Mental health

Mental health Telehealth HIE RCM

Bonus Features – July 2, 2023 – Nuance and Epic integrate, 5 in 6 physicians say telemedicine improves continuity of care, news from HFMA, and more

Healthcare IT Today

JULY 2, 2023

A TigerConnect and Becker’s Healthcare survey of medical and nursing leaders found that two-thirds of healthcare organizations aren’t analyzing clinical workflows and 39% view the effectiveness of their clinical communication as “neutral.” Community Health Northwest Florida implemented eClinicalWorks EHR.

Telemedicine

Telemedicine HIE RCM Healthcare IT

Weekender 5/10/19

HIStalk Weekender

MAY 10, 2019

The Practice Fusion unit of Allscripts is served a criminal grand jury subpoena related to EHR certification and anti-kickback statute issues. Astria Health blames its EHR conversion and contracted RCM vendor for its Chapter 11 bankruptcy. The Chartis Group changes private equity owners. Monday Morning Update 5/6/19.

RCM

RCM EHR HIPAA Nursing

Bonus Features – January 12, 2025 – 80% of providers prioritizing updates to billing and payment systems, new board chairs at AHIMA and the EHR Association, plus 19 other stories

Bonus Features – November 24, 2024 – Only 16% of patients prefer online pharmacies, medical coding denials up 125% in the last year, plus 27 other stories

Webinars

Trending Sources

RCM: Fixing the Old and Adjusting to the New

Webinars

Bonus Features – October 27, 2024 – Almost 90% of info blocking complaints to ONC/ASTP are against providers, 74% of patients with health plan questions want to speak to a human, plus 20 other stories

AI and Automation in Healthcare – 2025 Health IT Predictions

Promising AI Applications in Improving Patient Outcomes and Streamlining Healthcare Operations

Weekly Roundup – February 8, 2025

Bonus Features – December 10, 2023 – 84% of physicians still use manual processes to manage care transitions, 70% of executives prefer managed services for RCM, plus 26 more stories

Bonus Features – April 2, 2023 – 63% of nurses say AI will cause a generational divide among nursing staff, 67% of consumers prefer electronic medical bills but 78% of providers still use paper, and more

WellSky Acquires Corridor, Expands Commitment to Offering Best-in-Class Coding, Revenue Cycle Management Services for Post-Acute Industry

Weekly Roundup – October 28, 2023

Weekly Roundup – May 11, 2024

Weekly Roundup – January 21, 2023

Weekly Roundup – April 13, 2024

Athelas + Commure: Merging to Create a $6B Healthcare Infrastructure Company

Bonus Features – May 21, 2023 – 82% of wearable users willing to share data with their physicians, 81% of Americans trust pharmacists and nurses to diagnose minor illnesses, and more

Weekly Roundup – March 16, 2024

Bonus Features – January 7, 2024 – New executives at CitiusTech, MultiPlan, and NextGen, plus 15 other stories

Bonus Features – November 26, 2023 – 85% of healthcare orgs boosting IT spending in 2024, 70% of orgs actively considering generative AI, plus 18 more stories

Bonus Features – March 24, 2024 – Data infrastructure investments have 124% ROI, 85% of healthcare workers believe AI can improve the patient experience, plus 28 more stories

Bonus Features – April 28, 2024 – 22% of employers fully trust chronic condition management vendors, Common Agreement v2.0 requires support for FHIR API exchange, plus 29 more stories

A guide to connected health device and remote patient monitoring vendors

Bonus Features – March 26, 2023 – Epic sees “tremendous potential” for GPT, more than 90% of patients want self-scheduling, and more

Bonus Features – August 6, 2023 – 83% of hospitals are collecting SDoH data, 46% of hospitals planning to use large language models in the call center, and more

Bonus Features – May 26, 2024 – Only 43% of hospitals routinely exchange data, about 70% of organizations want to change archiving vendors, plus 24 more stories

CIO Podcast – Episode 66: Epic Gold Star Level 10 with Sergio Melgar

Bonus Features – November 19, 2023 – Critical access hospitals 16% less likely to participate in data exchange, two-thirds of orgs plan to increase AI spending by 25% in the next three years, plus 36 more stories

Weekly Roundup – April 29, 2023

Bonus Features – December 15, 2024 – Only 1 in 8 hospitals have made inpatient virtual care a standard part of care delivery, eCW survey says 90% of clinicians view AI favorably, plus 26 more stories

Avoiding Red Flags: Finding the Right Productivity Balance

Bonus Features – April 16, 2023 – Accenture says generative AI could augment 40% of healthcare work, 31% of healthcare workers don’t know what to do if a data breach happens, and more

Weekender 6/15/18

Weekender 4/26/19

Weekender 5/3/19

Bonus Features – March 2, 2025 – 61% of docs worry AI will increase prior auth denial rates, more than 60% of orgs using imperfect tools to manage unstructured data, plus 37 more stories

Weekly Roundup – August 3, 2024

Bonus Features – January 8, 2023 – Omnibus bill extends telehealth expansion through end of 2024, 60% of solution providers pouring all event marketing money into in-person events, and more

Bonus Features – May 28, 2023 – 20+ health systems pledge to use Epic to share info under TEFCA, 84x increase in telehealth for mental health from 2019 to 2022, and more

Bonus Features – July 2, 2023 – Nuance and Epic integrate, 5 in 6 physicians say telemedicine improves continuity of care, news from HFMA, and more

Weekender 5/10/19

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