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The ROI on Patient Experience = Loyalty, Trust and Revenue – Listening to Accenture

Health Populi

Health Populi’s Hot Points: For the patient-member-consumer, the digital experience “is” the overall experience given the growing use of online scheduling, online access to portals and EHRs, use of telehealth and virtual care platforms for clinical encounters, and bill paying, among other digital health care interactions.

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Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

Health Populi

doctors, driven by turnover and understaffing, compassion fatigue, and challenges using digital tools — think EHRs. T he 2023 BDO Clinician Experience Survey “takes on” clinician burnout, connecting the strategic dots between the clinician experience and the patient experience.

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Leveraging the Right Tools and Data to Improve the Patient Experience

Healthcare IT Today

I recently was able to attend the Qualtrics X4 conference that’s focused on collecting and using data to improve the patient experience. It’s always a fun event to attend because many conferences just talk about patient experience anecdotally and in generalities.

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Digital Healthcare Transformation: Improving Patient Experience and Outcomes

Digital Health Global

As healthcare professionals, it is our duty to keep up with and adopt new technologies in order to offer the best possible care to our patients. Patient experience has become a primary focus in our industry, and the digital transformation has provided new ways to enhance it.

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Innovative Ways to Improve Your Patients’ Digital Experience

Speaker: Prof. Dina Ziadlou, Ph.D., Professor at School of Health Science at Colorado Technical University, USA, Executive Board Member & Chair of Digital Transformation Leadership at International Society for Telemedicine and e-Health, Switzerland

The widespread adoption of innovations like EHR, patient portals, and telemedicine services has changed how both providers and patients interact with healthcare. But in the midst of these changes, has patient engagement been overlooked? In this webinar, you will learn: What is the patient experience journey?

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Rush Memorial's virtual ICU reduces transfers, boosts patient experience

Healthcare IT News - Telehealth

The virtual physicians can access the EHR to adequately care for the patients and make all necessary documentation. The virtual ICU has enabled surgeons to feel comfortable performing more surgeries, knowing they had available to them the clinical expertise to care for those patients in recovery in the ICU.

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Improving Patient Experience with Digital Transformation

Healthcare IT Today

Becoming patient centric in your organization isn’t something that you can do all at once. It’s a slow process that requires you to think about the patient experience in every single aspect of your organization. But how exactly does digital transformation impact the patient experience?