Healthcare IT Today

OCTOBER 28, 2024

As I said in my previous writeup at an EHR user conference, I believe there’s no way for the culture of a company not to appear at their user conference. The second panel showed a transcript of the call including what the patient said with the autonomous agent before reaching the human call agent.

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Healthcare IT Today

MARCH 11, 2025

The way to understand the patient experience is to leverage conversation data. As business and healthcare leaders, if we dont understand whats being said within conversations, then were missing a critical source of intelligence how customers view and experience the healthcare system.

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Healthcare IT Today

OCTOBER 31, 2024

NextGen has consolidated its patient-facing solutions under a single umbrella – dubbed Closed Loop Practice and Patient Experience – and dedicating more resources to help improve the overall patient experience. Just Steady Improvement.

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Healthcare IT Today

DECEMBER 23, 2024

AI medical scribes have transformed patient visits by silently working in the background, turning patient-provider conversations into draft clinical documentation, and drastically helping alleviate burnout. We need to not lose sight of all the opportunities to save time, reduce costs, and improve patient care.

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Healthcare IT Today

FEBRUARY 2, 2025

Lone Star Family Health Center selected athenaOne for EHR, RCM, and patient engagement. Company New Patient experience vendor Tendo updated its PCI, SOC 2 Type 2, and HIPAA certifications. Johns Hopkins Medicine selected Caregility for its virtual care platform and inpatient telehealth devices.

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Healthcare IT Today

OCTOBER 3, 2024

Telemynd , a leading behavioral health practice, has integrated its CharmHealth EHR with the Salesforce CRM platform to scale its delivery from coast-to-coast. The combined tech stack offers smooth patient experiences, more personalized care, and streamlined clinical workflows. So, they designed their platform with that in mind.

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Healthcare IT Today

JANUARY 18, 2024

a leading provider of healthcare data and technology solutions announced today the acquisition of Koha Health , a full-service revenue cycle management (RCM) company. Veradigm Inc. , Veradigm is strengthening its end-to-end revenue cycle services portfolio to help bring added value to clients and unlock additional market opportunities.

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Healthcare IT Today

DECEMBER 10, 2023

Nearly all (95%) of healthcare executives are interested in end-to-end managed services to solve RCM challenges, according to a survey from Ensemble Health Partners. Partnerships Qualtrics and Epic are partnering to integrate patient experience data into the EHR. Medical costs related to falls exceed $50 billion annually.

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Healthcare IT Today

MARCH 24, 2024

Though less than 37% of healthcare workers trust AI in healthcare, 85% believe AI can improve the patient experience and 77% say AI can solve the labor shortage, according to a Carta Healthcare survey. Arizona-based Integrated Medical Services implemented athenahealth EHR, RCM, and patient engagement tools.

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Healthcare IT Today

MAY 4, 2024

Patient Experience Insights From the Qualtrics X4 Conference. John Lynn attended the event, which at its core emphasizes the value of data that directly reflects that patient perspective. Read more… Cybersecurity, AI, and the Future of RCM. Read more… Healthcare IT Today Podcast : Patient Experience Insights.

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Healthcare IT Today

MAY 23, 2024

A year ago, eClinicalWorks made a big investment in AI, adding it to dozens of modules in their cloud EHR. At both Summits, the company announced bold plans to add Artificial Intelligence (AI) capabilities to numerous areas of their cloud EHR. That investment is paying off.

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EHR RCM Patient Experience Healthcare IT 119

Health Populi

FEBRUARY 9, 2019

On January 10, 2019, Jim Cramer of CNBC’s Mad Money recommended that Apple buy Epic, a market leader in EHRs. As the pie chart from the study result illustrates, well over one-half of health care providers are interested in integrating SDOH data into the EHR. The patient as payor. That was tweeted ten years ago.

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Healthcare IT Today

JUNE 15, 2024

Read more… What Patient Experience Technology Is Moving the Needle the Most ? Responses from the Healthcare IT Today community included telehealth, messaging (for patients and physicians), and access to care in non-traditional settings. Read more… Fast EHR and ERP Deployments at St. Barnabas Hospital.

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Healthcare IT Today

JANUARY 21, 2023

John Lynn talked to Micky about how the 21st Century Cures Act making an impact for good on patients and clinicians , among other topics. Read more… The Role of Innovation and AI in RCM. Read more… Seeing How Patients Experience RCM. John also asked the experts what RCM looks like to patients.

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Healthcare IT Today

NOVEMBER 5, 2023

Although 90% of health systems face turnover rates of greater than 10% for roles in RCM and patient experience, only 25% of executives are looking at AI or workflow improvements to improve efficiency , an Experian Health survey found. Mississippi-based Southland Recovery selected eClinicalWorks Cloud EHR.

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Healthcare IT Today

JULY 10, 2022

More than 90% of respondents said providing routine healthcare post-COVID is putting a strain on their departments, with 90% of RCM departments experiencing a labor shortage. And all respondents said labor shortages are causing an operational strain that’s adversely impacting the patient experience. Grants and Funding.

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Healthcare IT Today

JANUARY 14, 2024

In a letter, the EHR Association warned that ONC’s proposed information blocking disincentives may be less effective than intended. Patient experience platform ixlayer joined the Innovators’ Network at the American Heart Association Center for Health Technology & Innovation.

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Healthcare IT Today

FEBRUARY 11, 2024

The Global Software report recognized regional leaders in acute care EHR and PACS. Keystone Technologies and Sublimation Health are partnering to help transition EHRs to AWS. CliniComp updated its EHR solution suite to offer software, hardware, and services at a fixed price. For the U.S.

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Healthcare IT Today

JUNE 30, 2024

In a statement sent to Healthcare IT Today, the EHR Association said the disincentives are “too narrowly focused and will do little to support broader interoperability and greater health information access,” as they focus solely on certified health IT users. RCM vendor SYNERGEN Health appointed Jolene Varney to its Advisory Board.

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eCare RCM Interoperability Healthcare IT 93

Healthcare IT Today

DECEMBER 9, 2023

John Lynn and Dr. Shiv Rao at Abridge chatted about the power of going beyond speech recognition to build trust with physicians thanks to EHR integrations and maps to ontologies such as SNOMED and LOINC. Read more… A Medical Receptionist Service Can Improve the Patient Experience.

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Healthcare IT Today

MARCH 16, 2024

Read more… Unlocking the Power of Interop for More Effective RCM. Colin connected with Juli Forde Smith at ZOLL Data Systems and Erica Gregory at Netsmart to discuss how prioritizing patient intake leads to better RCM – and how APIs streamline the process of sharing financial data.

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Healthcare IT Today

FEBRUARY 27, 2023

Additionally, automating processes such as this help to relieve employee burnout and simultaneously improve the patient experience. The market will see increased asks/attention for bots as they are critically needed in RCM to offset staff shortage, enhance staff retention, and accelerate tasks (ultimately cash flow).

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Healthcare IT Today

OCTOBER 5, 2024

Colin Hung chatted with Roger Murray at Telemynd and Venky Chellappa at CharmHealth about building the right APIs to enable bidirectional integration between EHR and CRM software to support mental health. Read more… Marrying Ambient Clinical Voice and Clinical Automation.

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Mental health EHR RCM Healthcare IT 76

Healthcare IT Today

MARCH 30, 2024

Leveraging an Outside Provider for the EHR Service Desk. Read more… Reducing Errors, Turnaround Time, and Staff Burdens for RCM. Read more… Bonus Features for March 24, 2024: Data infrastructure investments have 124% ROI; meanwhile, 85% of healthcare workers believe AI can improve the patient experience.

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Healthcare IT Today

FEBRUARY 27, 2025

We are committed to finding innovative ways to support our providers and reduce administrative burden and burnout while enriching patient experience, said Beri Ridgeway, M.D., They evaluated the technology across more than 80 specialties and subspecialties. Enterprise Chief of Staff at Cleveland Clinic in a press release.

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Healthcare IT Today

APRIL 29, 2023

Three leaders of ROI Healthcare sat down with John Lynn and talked about helping health systems get the payoff they want from investments in RCM, ERP, and EHR software. Read more… Tracking the Patient Experience at Intermountain Health. Read more… How Addressing Sepsis Helped HCA Better Prepare for Hurricanes.

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Healthcare IT Today

DECEMBER 30, 2023

Read more… Bonus Features for December 24, 2023: 74% of orgs automating RCM operations, plus per-physician revenue exceeding expenses at U.S. Read more… Funding and M&A Activity: Patient experience and financial performance vendor R1 RCM is acquiring Acclara , an RCM vendor, from Providence.

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RCM Life Science Mental health Healthcare IT 61

Lloyd Price

SEPTEMBER 17, 2023

The report also finds that providers are prioritizing their IT investments in certain key areas, such as: Revenue cycle management (RCM) : RCM is the process of managing the financial aspects of patient care, from billing and coding to collections and denials.

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RCM Healthcare IT EHR Patient Experience 61

Healthcare IT Today

OCTOBER 8, 2023

PEP Health’s AI-powered Patient Experience Platform releases its first report offering quantitative and qualitative insights on the patient experience. Veradigm joins the FDB Vela™ ePrescribing network , officially being the first major EHR network to do so. People Laudio hired two new people this week!

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Healthcare IT News - Telehealth

MAY 6, 2020

Harnessing the power of human data, Myia equips clinicians with the precise information they need to both prioritize critical patients and prevent unplanned medical events. Myia provides clinical teams with contextualized proactive information targeted directly into their EHR and workflow.

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Xealth

MAY 30, 2023

Patient engagement, patient experience, and RCM solutions related to accuracy and payment velocity attract more attention and investment. Not only did this waste clinical staff time, but it also delayed the surgical procedure due to how long it took to prepare these patients for the pre-anesthesia visit.

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Healthcare IT Today

SEPTEMBER 23, 2024

Go Beyond Your EHR While an EHR might offer traditional methods for digital communications with a “portal,” community hospitals need more than a standard, “good enough” approach. The impact on revenue will be far greater for community hospitals rather than the revenue made by an EHR with their “We can do it all!”

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Healthcare IT Today

JULY 19, 2022

Canvas provides a full-stack ambulatory EMR and digital health developer platform, enabling both established and startup healthcare providers to launch new patient experiences and business models faster. For more information about Canvas Medical, visit canvasmedical.com. .

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EMR Digital Health Primary Care RCM 52

Healthcare IT Today

JANUARY 19, 2024

In the spirit of prevention of burn out, where technology can automate administrative burden, make chart reviews more efficient, use ambient listening capabilities to reduce time spent in the EHR will have a positive impact on the clinical burnout epidemic.

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Healthcare IT Today

FEBRUARY 24, 2021

Doctors don’t seem flustered by bodily fluids or welts–what they dread is the hour-long calls with insurers, trying to persuade them to cover a test or procedure. There has to be some quality monitoring to prevent fraud and upcoding, but a lot of the time, the doctor just hasn’t coded properly or filled out the […].

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Healthcare IT Today

AUGUST 19, 2023

Read more… Uncovering Diagnostic Information in the EHR. Eli Ben-Joseph at Regard talked to John about the benefits of analyzing EHR data to find old data relevant to new treatment , along with the importance of making this functionality available with a single click. Read more… CIO Podcast : Patient Engagement.

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Healthcare IT Today

SEPTEMBER 1, 2024

patients anticipate AI will create a more efficient patient experience , according to a recent Talkdesk survey. OMNY Health launched its GLP-1 data network , with EHR data from nearly 650,000 patients. Patient experience platform Weave announced Payment Reminders to further support text-based payments.

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