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Cincinnati Children's puts focus on patient experience with its telehealth program

Healthcare IT News - Telehealth

At the time, the interest in video visits and other forms of telehealth was growing, and the provider organization had a few clinical programs already up and running. "We primarily used Cisco products, including Jabber Guest, for video visits and to address access initially, as we were doing few visits in the home."

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Digital Healthcare Transformation: Improving Patient Experience and Outcomes

Digital Health Global

As healthcare professionals, it is our duty to keep up with and adopt new technologies in order to offer the best possible care to our patients. Patient experience has become a primary focus in our industry, and the digital transformation has provided new ways to enhance it.

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Athenahealth launches new EHR-embedded telehealth tool

Healthcare IT News - Telehealth

" By directly integrating video conferencing within the athenaOne EHR, the company says it hopes to streamline patient and provider experience. " Nurses can complete patient intake through the EHR and then initiate a so-called virtual handoff to practitioners.

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Leveraging the Right Tools and Data to Improve the Patient Experience

Healthcare IT Today

I recently was able to attend the Qualtrics X4 conference that’s focused on collecting and using data to improve the patient experience. It’s always a fun event to attend because many conferences just talk about patient experience anecdotally and in generalities. Check out the video below to learn more.

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Urgently Ortho’s integrated EHR-telehealth creates seamless, tech-enabled clinic

Healthcare IT News - Telehealth

Urgently Ortho in San Francisco, California, had an overarching goal: to create a tech-enabled orthopedic urgent care facility that provided a seamless patient experience using technology that could scale with leadership’s growth ambitions. ” Most hospital EHRs did not offer a great patient experience.

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At Baptist Health, Epic-linked asynchronous telehealth boosts provider and patient experience

Healthcare IT News - Telehealth

Patient experience and access, along with provider efficiency, were areas Baptist wanted to improve – to ensure the virtual tools it had were helping to meet its overall goals around care delivery, and to ensure it was providing innovative quality care to meet community needs. THE PROBLEM.

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Telehealth, properly integrated with EHRs, can boost cancer care

Healthcare IT News - Telehealth

Cancer is one of the few diseases where we must make patients sicker to get them better. Telemedicine is best applied in low-acuity situations – cases where being on video or engaged in a live video chat or discussion is not inconvenient. Communication between patient and clinician is critical during this journey.

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