EHR and RCM - Connected Health Pulse

Technology & RCM & AI, Oh My!

Healthcare IT Today

JUNE 27, 2023

So with all of these incredible innovations, let’s take a moment to narrow our field down to Revenue Cycle Management (RCM). How can we be using technology to optimize RCM? And even more specifically, what role can data analytics and AI play in optimizing RCM? We would love to hear from all of you as well!

RCM

RCM EHR Healthcare IT Health Data

Moving the Industry Forward with First-Of-Its-Kind RCM Technology Adoption Model for Healthcare Finance Leaders

Healthcare IT Today

AUGUST 15, 2023

After conducting in-depth research with health system finance leaders across the country, FinThrive realized there was a significant market need for an adoption model that could show the impact of technology on RCM. Get a free assessment that leverages FinThrive’s revenue management technology adoption model framework.

RCM

RCM EHR Healthcare IT Health IT

RCM: Fixing the Old and Adjusting to the New

Healthcare IT Today

JUNE 29, 2023

Revenue Cycle Management (RCM) is like a one of those huge Lego sculptures. Having a well executed RCM strategy is crucial to keep your organization running because it impacts everything. From the outside it looks one thing, but upon further inspection there are a million tiny little pieces that fit together to create the whole.

RCM

RCM Primary Care Leadership Healthcare IT

Webinars

From Diagnosis to Delivery: How AI is Revolutionizing the Patient Experience

Less Stress, More Success: Accounting Best Practices & Processes for 2025

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Veradigm Strengthens Award-Winning Revenue Cycle Services Portfolio with Acquisition of Full-Service RCM Company

Healthcare IT Today

JANUARY 18, 2024

a leading provider of healthcare data and technology solutions announced today the acquisition of Koha Health , a full-service revenue cycle management (RCM) company. Veradigm Inc. , Veradigm is strengthening its end-to-end revenue cycle services portfolio to help bring added value to clients and unlock additional market opportunities.

RCM

RCM Patient Experience EHR healthcare technology

Careficient Acquires Home Health, Hospice, Home Care, Palliative and RCM Solutions from Net Health

Healthcare IT Today

JANUARY 12, 2023

a leading provider of Electronic Medical Record (EMR) solutions, today announced the acquisition of Net Health ’s EMR line of home health, hospice, home care, and palliative solutions and RCM services (collectively, “home health and hospice”). Careficient Inc. , This transaction will provide real benefits to both customers and employees.

RCM

RCM EMR EHR Healthcare IT

Unlocking the Power of Interoperability for Revenue Cycle Management

Healthcare IT Today

MARCH 12, 2024

Healthcare IT Today sat down with Juli Forde Smith, Director of Strategic Partnerships at ZOLL Data Systems and Erica Gregory, Senior Vice President at Netsmart to discuss interoperability for revenue cycle management (RCM). Prioritize Intake for Effective RCM Patient intake is an important part of the revenue cycle process.

Interoperability

Interoperability RCM Patient Experience EHR

Downstream Impacts of EHR Optimization

Healthcare IT Today

MAY 27, 2022

Yesterday we shared 6 EHR optimization tips with you. Today, we’re going to look at the ecosystem of technology that interacts with the EHR and makes the EHR experience better (or worse if done wrong).

EHR

EHR RCM EMR Healthcare IT

Cash is Queen Says RCM Experts

Healthcare IT Today

JUNE 30, 2022

The upside of adopting technology for RCM can be significant: A drop in DSO (days sales outstanding). One technology in particular is proving to be very effective for RCM improvement – data analytics. Why communication from leaders remains key to RCM improvement. How executives can make work-from-home for RCM staff work.

RCM

RCM Healthcare IT EMR Meaningful Use

Hyndman Area Health Centers Improves RCM Process with Help from eClinicalWorks Despite Key Personnel Departures

Healthcare IT Today

JUNE 23, 2023

Systemic Review of RCM Processes The HAHC billing team, under a new manager, collaborated with eClinicalWorks to review and streamline the RCM process. With the new streamlined RCM process, reports are now available in near real-time. This meant that HAHC had to start from scratch to rebuild their revenue cycle processes.

RCM

RCM Healthcare IT Medical Billing EHR

Bonus Features – December 10, 2023 – 84% of physicians still use manual processes to manage care transitions, 70% of executives prefer managed services for RCM, plus 26 more stories

Healthcare IT Today

DECEMBER 10, 2023

Nearly all (95%) of healthcare executives are interested in end-to-end managed services to solve RCM challenges, according to a survey from Ensemble Health Partners. Partnerships Qualtrics and Epic are partnering to integrate patient experience data into the EHR. More than 70% prefer managed services to in-house operations.

RCM

RCM EHR HIE Healthcare IT

6 Essential Criteria for Making Confident AI Vendor Decisions

Healthcare IT Today

JUNE 4, 2024

The following is a guest article by Austin Ward, Head of Growth at Fathom In the face of workforce shortages and increasing cost pressures, many organizations are turning to AI technologies to automate revenue cycle management (RCM) processes. Automation Rate The most important criterion for AI in RCM is the automation rate.

RCM

RCM EHR Interoperability Healthcare IT

Telemynd Integrates CharmHealth With Salesforce to Deliver Innovative Care

Healthcare IT Today

OCTOBER 3, 2024

Telemynd , a leading behavioral health practice, has integrated its CharmHealth EHR with the Salesforce CRM platform to scale its delivery from coast-to-coast. Tight Integration Between CharmHealth and Salesforce According to Chellappa, CharmHealth’s EHR platform was always built to be flexible and adaptable.

EHR

EHR Mental health RCM Patient Experience

Bonus Features – October 6, 2024 – Only 25% of health systems trust ROI claims from digital health vendors, behavioral health makes up 72% of telehealth volume, plus 20 more stories

Healthcare IT Today

OCTOBER 6, 2024

Products Avo launched Ask Avo , an AI tool for clinical consults that integrates with EHR systems. Clinically integrated network Southern New England Healthcare chose athenaOne for EHR, RCM, and patient engagement. Virginia-based Mary Washington Healthcare chose Ensemble for RCM.

RCM

RCM Digital Health Telehealth Healthcare IT

Weaving Zoom into workflow and updating EHR saves clinic during COVID-19

Healthcare IT News - Telehealth

NOVEMBER 11, 2020

First, HiMS’s AXiOM EHR software needed to be updated with the latest HCPCS codes for certain COVID-19 diagnostic tests, as well as CPT codes for testing purposes. ” Through AXiOM, all of COPE’s technologies, including telehealth and revenue cycle management (RCM), can communicate with each other.

EHR

EHR Interoperability RCM Telehealth

Bonus Features – September 15, 2024 – 63% of HIE entities plan to participate in TEFCA, 19% of customer interactions with healthcare orgs get disrupted, plus 32 more stories

Healthcare IT Today

SEPTEMBER 15, 2024

SYNERGEN Health and HST Pathways are partnering to bring RCM software and services to ambulatory surgery centers. RCM and population health management vendor UnisLink launched its Clinician Wallet powered by Axuall , a workforce management vendor. NJ Institute for Pain Relief chose NextGen EHR and practice management software.

HIE

HIE RCM EHR Healthcare IT

Weekly Roundup – September 21, 2024

Healthcare IT Today

SEPTEMBER 21, 2024

He began with an in-depth look at the lawsuit about the use of automated bots to scrape EHR data in response to failed talks about data access. Colin sat down with Venky Chellappa to discuss why CharmHealth believes a lack of legacy tech positions the EHR vendor to meet the needs of larger healthcare organizations. PointClickCare.

RCM

RCM FHIR eHealth HIE

eClinicalWorks Cloud and healow Providing Value to HealthNet

Healthcare IT Today

NOVEMBER 14, 2024

Gomez shared with us about their experience using healow Pay and Statements and how it has really benefited the HealthNet organization’s RCM. Along with moving to the cloud, HealthNet has also been leveraging eClinicalWorks healow solution to improve their revenue cycle management.

RCM

RCM EMR Healthcare IT Patient Experience

Weekly Roundup – October 29, 2022

Healthcare IT Today

OCTOBER 29, 2022

The problem is that EHR alerts are great until doctors stop looking at them – and with hundreds of alerts streaming into the average EHR every day, John Lynn said he’s worried the EHR may soon look like the email inbox with 10,000 unread messages. Read more… The Benefits of RCM as a Service.

RCM

RCM EHR Healthcare IT EMR

Bonus Features – April 9, 2023 – 63% of RCM departments face staffing shortages, small Stanford study shows 90% of GPT answers in clinical setting are “generally safe,” and more

Healthcare IT Today

APRIL 9, 2023

A study from CWH Advisors and Synchrony found that 63% of providers have RCM staffing shortages , and 61% expect to work with third parties for help. Florida-based Palm Plastic Surgery & Medspa selected eClinicalWorks Cloud EHR.

RCM

RCM HIE Healthcare IT Primary Care

Bonus Features – February 18, 2024 – 89% of patients want a single platform for managing their health, 70% of organizations interested in AI plan to adopt solutions from their EHR vendors, plus 27 more stories

Healthcare IT Today

FEBRUARY 18, 2024

Tellingly, 70% of orgs with plans to deploy AI intend to adopt solutions via their EHR vendors. People EHR and RCM vendor ModMed appointed Joe Harpaz as Co-CEO. A report from KLAS Research and UPMC’s Center for Connected Medicine found only 16% of health systems have a governance policy in place for the use of AI.

EHR

EHR eHealth RCM HIE

Weekly Roundup – June 8, 2024

Healthcare IT Today

JUNE 8, 2024

Read more… AI and EHR in the Cloud at United Digestive. When it comes to bringing AI to RCM, Austin Ward at Fathom recommended organizations consider automation rate, accuracy, EHR compatibility, adaptability, scalability, and vendor support. Read more… The Essential Criteria for Making Confident AI Vendor Decisions.

RCM

RCM Healthcare IT EHR Leadership

WellSky Acquires Corridor, Expands Commitment to Offering Best-in-Class Coding, Revenue Cycle Management Services for Post-Acute Industry

Healthcare IT Today

OCTOBER 30, 2023

By adding Corridor to its portfolio, WellSky will expand its medical coding and revenue cycle management (RCM) offerings to help care providers increase efficiency and improve performance across clinical, financial, operational, and compliance areas.

RCM

RCM Leadership Interoperability Nursing

A Plethora of Announcements Focused on AI at eClinicalWorks Annual Conference

Healthcare IT Today

OCTOBER 28, 2024

As I said in my previous writeup at an EHR user conference, I believe there’s no way for the culture of a company not to appear at their user conference. Amazing to see how impactful an integrated solution with access to the EHR data can be. The third panel provided AI feedback and answers to support the call center agent.

EHR

EHR RCM Patient Experience Telehealth

Bonus Features – December 24 , 2023 – 74% of orgs automating RCM operations, per-physician revenue exceeding expenses at U.S. hospitals, plus 19 more stories

Healthcare IT Today

DECEMBER 24, 2023

GI care platform Ayble Health is integrating with Commure Engage to make Ayble referrals available through EHRs. Virtual specialty care company Summus is collaborating with the Digital Medicine Society and Boston Children’s Hospital to create a playbook for the use digital medicine in pediatric care.

RCM

RCM eCare Healthcare IT Mental health

Health IT Startup: DocuTAP

Electronic Health Reporter

OCTOBER 11, 2018

We design a tablet-based EHR and PM, offer RCM services, and refine patient workflow. This content is copyrighted strictly for Electronic Health Reporter. DocuTAP crafts on-demand healthcare software and services that make over a thousand urgent care clinics run efficiently. Elevator pitch A better urgent care experience.

Health IT

Health IT RCM EHR

Maximizing Patient Outcomes with Remote Care Management

DrKumo Remote Patient Monitoring

FEBRUARY 11, 2023

The integration of remote care management (RCM) into healthcare delivery is becoming increasingly vital, particularly for patients with chronic conditions or ongoing health issues. RCM utilizes technology to provide healthcare services remotely, outside of traditional in-person visits.

Remote care

Remote care RCM Mobile Health EHR

Weekly Roundup – June 15, 2024

Healthcare IT Today

JUNE 15, 2024

Elie Toubiana at ScribeMD talked to John Lynn about shallow, deep, and white-label integrations of ambient clinical voice and EHRs. Read more… Fast EHR and ERP Deployments at St. John and Colin Hung discussed the most anticipated topics for the upcoming event – namely, where AI and automation are actually impacting RCM.

EHR

EHR Healthcare IT RCM HIPAA

Weekly Roundup – October 28, 2023

Healthcare IT Today

OCTOBER 28, 2023

They also discussed the all-important topic of EHR integration. Read more… Going Beyond Visit Summaries Using AI in the EHR. One strategy for building this strength is digitizing and streamlining RCM. RCM vendor Alpha II acquired RCxRules , a revenue cycle automation vendor.

RCM

RCM Mental health Nursing HIPAA

Weekly Roundup – July 1, 2023

Healthcare IT Today

JULY 1, 2023

Read more… RCM: Fixing the Old and Adjusting to the New. We posed two questions to the Healthcare IT Today community about RCM. It starts with looking at the RCM process holistically and finding ways to improve communication, reduce confusion, give patients more payment options, and aim for a personalized approach.

RCM

RCM eHealth Healthcare IT Public Health

Bonus Features – February 11, 2024 – HTI-1 final rule goes into effect March 11, Best in KLAS highlights 136 products in 8 categories, plus 28 more stories

Healthcare IT Today

FEBRUARY 11, 2024

The Global Software report recognized regional leaders in acute care EHR and PACS. Keystone Technologies and Sublimation Health are partnering to help transition EHRs to AWS. CliniComp updated its EHR solution suite to offer software, hardware, and services at a fixed price. For the U.S.

RCM

RCM Life Science EHR Psychiatry

Weekly Roundup – January 21, 2023

Healthcare IT Today

JANUARY 21, 2023

Read more… The Role of Innovation and AI in RCM. Read more… Seeing How Patients Experience RCM. John also asked the experts what RCM looks like to patients. Read more… Understanding Where EHRs Are Headed in 2023.

RCM

RCM eCare EHR Interoperability

Weekly Roundup – May 4, 2024

Healthcare IT Today

MAY 4, 2024

Read more… Cybersecurity, AI, and the Future of RCM. Colin Hung interviewed Michael Quinn at Inovalon about why humans remain key to RCM even as automation takes hold. He also summarized how Qualtrics and Epic are working together to address service recovery, boost MyChart adoption, and further boost engagement.

RCM

RCM Patient Experience FHIR Healthcare IT

Bonus Features – July 10, 2022 – Sequoia Project releases TECFA identity verification documentation, IBM Watson Health is now Merative, and more

Healthcare IT Today

JULY 10, 2022

More than 90% of respondents said providing routine healthcare post-COVID is putting a strain on their departments, with 90% of RCM departments experiencing a labor shortage. Illinois-based Midwest Orthopaedic Center went with eClinicalWorks for its patient engagement, cloud-based EHR, and RCM products. Grants and Funding.

RCM

RCM EHR EMR Healthcare IT

Bonus Features – November 5, 2023 – Only 24% of healthcare organizations have successfully disrupted ransomware attacks, 83% of healthcare leaders say AI is or will be an essential skill, plus 20 more

Healthcare IT Today

NOVEMBER 5, 2023

Although 90% of health systems face turnover rates of greater than 10% for roles in RCM and patient experience, only 25% of executives are looking at AI or workflow improvements to improve efficiency , an Experian Health survey found. Mississippi-based Southland Recovery selected eClinicalWorks Cloud EHR.

RCM

RCM Medicare EHR FHIR

Bonus Features – October 27, 2024 – Almost 90% of info blocking complaints to ONC/ASTP are against providers, 74% of patients with health plan questions want to speak to a human, plus 20 other stories

Healthcare IT Today

OCTOBER 27, 2024

Net Health is integrating Tali , a voice-enabled AI assistant, into four of its restorative care EHR offerings. Montana-based Billings Clinic-Logan Health is expanding its Oracle Health EHR install to all 30 of its hospitals. RCM vendor TruBridge elected Amy O’Keefe to its Board of Directors.

RCM

RCM EHR Healthcare IT HIPAA

Bonus Features – January 14, 2024 – Epic Research shows telehealth results in more follow-up visits that in-office care, Elevance Health to offer smartphones to qualified Medicaid beneficiaries, plus 21 more stories

Healthcare IT Today

JANUARY 14, 2024

In a letter, the EHR Association warned that ONC’s proposed information blocking disincentives may be less effective than intended. Sales Michigan-based McKenzie Health System implemented eClinicalWorks EHR v12. Florida-based Tallahassee Memorial HealthCare selected Ensemble Health Partners for RCM technology and services.

Telehealth

Telehealth EHR RCM Healthcare IT

eClinicalWorks’ Bet on AI Paying Off for Practices

Healthcare IT Today

MAY 23, 2024

A year ago, eClinicalWorks made a big investment in AI, adding it to dozens of modules in their cloud EHR. At both Summits, the company announced bold plans to add Artificial Intelligence (AI) capabilities to numerous areas of their cloud EHR. That investment is paying off.

EHR

EHR RCM Patient Experience Healthcare IT

Bonus Features – June 30, 2024 – 56% of organizations say shortage of IT talent is a key challenge, 87% of physicians say at-home testing improves access to diagnostic services, plus 22 more stories

Healthcare IT Today

JUNE 30, 2024

In a statement sent to Healthcare IT Today, the EHR Association said the disincentives are “too narrowly focused and will do little to support broader interoperability and greater health information access,” as they focus solely on certified health IT users. RCM vendor SYNERGEN Health appointed Jolene Varney to its Advisory Board.

eCare

eCare RCM Interoperability Healthcare IT

Misinformation, Trust, Charting, and Conferences – Fun Friday

Healthcare IT Today

OCTOBER 7, 2022

Great panel with @Fin_Thrive , @BannerHealth & @CenturaHealth on the future of #RCM. Ok, you could substitute any EHR in there, but you get the point. pic.twitter.com/alxoUQHDen. Olivia Schlabach (@livschlab) October 6, 2022. What’s cool about where we’re at today is now we can get the data. It can be more than 90% ??.

RCM

RCM EHR Healthcare IT

This Week’s Health IT Jobs – April 3, 2024

Healthcare IT Today

APRIL 3, 2024

Epic Cupid Analyst – Bluebird Staffing Senior EHR Analyst, Epic Beacon – Ardent Health Services Sr. Health Epic Beaker Analyst – Engage Partners Inc.

Health IT

Health IT RCM EMR Healthcare IT

Bonus Features – October 20, 2024 – Clinicians spend 28 hours per week on admin tasks, 80% of adults 18-24 willing to use generative AI in healthcare, plus 22 more stories

Healthcare IT Today

OCTOBER 20, 2024

Nearly two-thirds (65%) of RCM leaders believe generative AI will substantially impact medical coding operations , according to an AKASA survey. Privacy technology vendor BeeKeeperAI and Nordic Consulting are collaborating to develop clinical decision support systems for EHR workflows.

RCM

RCM Healthcare IT EHR Digital Health

Weekly Roundup – December 30, 2023

Healthcare IT Today

DECEMBER 30, 2023

Read more… Bonus Features for December 24, 2023: 74% of orgs automating RCM operations, plus per-physician revenue exceeding expenses at U.S. Read more… Funding and M&A Activity: Patient experience and financial performance vendor R1 RCM is acquiring Acclara , an RCM vendor, from Providence.

RCM

RCM Life Science Mental health Healthcare IT

Weekly Roundup – October 5, 2024

Healthcare IT Today

OCTOBER 5, 2024

Colin Hung chatted with Roger Murray at Telemynd and Venky Chellappa at CharmHealth about building the right APIs to enable bidirectional integration between EHR and CRM software to support mental health. Read more… Marrying Ambient Clinical Voice and Clinical Automation.

EHR

EHR Mental health RCM Healthcare IT

Weekly Roundup – April 13, 2024

Healthcare IT Today

APRIL 13, 2024

At HIMSS 2024, John Lynn moderated a panel with Rackspace and Dell that highlighted the benefits and challenges of implementing and integrating multicloud solutions in healthcare , especially with it comes to hosted EHR. Roles for individuals with EHR, ERP, supply chain, and IT service experience in the health system and vendor markets.

Interoperability

Interoperability RCM EHR Healthcare IT

Technology & RCM & AI, Oh My!

Moving the Industry Forward with First-Of-Its-Kind RCM Technology Adoption Model for Healthcare Finance Leaders

Webinars

Trending Sources

RCM: Fixing the Old and Adjusting to the New

Webinars

Veradigm Strengthens Award-Winning Revenue Cycle Services Portfolio with Acquisition of Full-Service RCM Company

Careficient Acquires Home Health, Hospice, Home Care, Palliative and RCM Solutions from Net Health

Unlocking the Power of Interoperability for Revenue Cycle Management

Downstream Impacts of EHR Optimization

Cash is Queen Says RCM Experts

Hyndman Area Health Centers Improves RCM Process with Help from eClinicalWorks Despite Key Personnel Departures

Bonus Features – December 10, 2023 – 84% of physicians still use manual processes to manage care transitions, 70% of executives prefer managed services for RCM, plus 26 more stories

6 Essential Criteria for Making Confident AI Vendor Decisions

Telemynd Integrates CharmHealth With Salesforce to Deliver Innovative Care

Bonus Features – October 6, 2024 – Only 25% of health systems trust ROI claims from digital health vendors, behavioral health makes up 72% of telehealth volume, plus 20 more stories

Weaving Zoom into workflow and updating EHR saves clinic during COVID-19

Bonus Features – September 15, 2024 – 63% of HIE entities plan to participate in TEFCA, 19% of customer interactions with healthcare orgs get disrupted, plus 32 more stories

Weekly Roundup – September 21, 2024

eClinicalWorks Cloud and healow Providing Value to HealthNet

Weekly Roundup – October 29, 2022

Bonus Features – April 9, 2023 – 63% of RCM departments face staffing shortages, small Stanford study shows 90% of GPT answers in clinical setting are “generally safe,” and more

Bonus Features – February 18, 2024 – 89% of patients want a single platform for managing their health, 70% of organizations interested in AI plan to adopt solutions from their EHR vendors, plus 27 more stories

Weekly Roundup – June 8, 2024

WellSky Acquires Corridor, Expands Commitment to Offering Best-in-Class Coding, Revenue Cycle Management Services for Post-Acute Industry

A Plethora of Announcements Focused on AI at eClinicalWorks Annual Conference

Bonus Features – December 24 , 2023 – 74% of orgs automating RCM operations, per-physician revenue exceeding expenses at U.S. hospitals, plus 19 more stories

Health IT Startup: DocuTAP

Maximizing Patient Outcomes with Remote Care Management

Weekly Roundup – June 15, 2024

Weekly Roundup – October 28, 2023

Weekly Roundup – July 1, 2023

Bonus Features – February 11, 2024 – HTI-1 final rule goes into effect March 11, Best in KLAS highlights 136 products in 8 categories, plus 28 more stories

Weekly Roundup – January 21, 2023

Weekly Roundup – May 4, 2024

Bonus Features – July 10, 2022 – Sequoia Project releases TECFA identity verification documentation, IBM Watson Health is now Merative, and more

Bonus Features – November 5, 2023 – Only 24% of healthcare organizations have successfully disrupted ransomware attacks, 83% of healthcare leaders say AI is or will be an essential skill, plus 20 more

Bonus Features – October 27, 2024 – Almost 90% of info blocking complaints to ONC/ASTP are against providers, 74% of patients with health plan questions want to speak to a human, plus 20 other stories

Bonus Features – January 14, 2024 – Epic Research shows telehealth results in more follow-up visits that in-office care, Elevance Health to offer smartphones to qualified Medicaid beneficiaries, plus 21 more stories

eClinicalWorks’ Bet on AI Paying Off for Practices

Bonus Features – June 30, 2024 – 56% of organizations say shortage of IT talent is a key challenge, 87% of physicians say at-home testing improves access to diagnostic services, plus 22 more stories

Misinformation, Trust, Charting, and Conferences – Fun Friday

This Week’s Health IT Jobs – April 3, 2024

Bonus Features – October 20, 2024 – Clinicians spend 28 hours per week on admin tasks, 80% of adults 18-24 willing to use generative AI in healthcare, plus 22 more stories

Weekly Roundup – December 30, 2023

Weekly Roundup – October 5, 2024

Weekly Roundup – April 13, 2024

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