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Effective automation requires that digital tools interact seamlessly with other systems of record, including EMRs, CRMs and scheduling software. Frictionless automation means communications can flow from one system to another without forcing users – both staff and patient – to log in and out of various solutions.
It can also automate the review of incoming faxes, identify gaps in care, streamline tasks with robotic process automation, and even alert providers of patients most likely to miss an appointment. I’m excited to see how it will transform clinical workflows and, in the end, create a better patientexperience in 2024.
We’re told that different AI applications and tools can reduce administrative burden and clinical burnout, improve patientexperience and outcomes, and so much more. RAG empowers businesses to create a wide range of AI solutions by combining LLMs with internal and external knowledgebases.
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