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Leveraging the Right Tools and Data to Improve the Patient Experience

Healthcare IT Today

I recently was able to attend the Qualtrics X4 conference that’s focused on collecting and using data to improve the patient experience. It’s always a fun event to attend because many conferences just talk about patient experience anecdotally and in generalities. Check out the video below to learn more.

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A Demo of the Real Time Health System with Zebra and Oneview Healthcare

Healthcare IT Today

In the demo video below, Rikki Jennings, BSN, RN, CPN, Chief Nursing Informatics Officer at Zebra , shares about Zebra’s efforts to enable real time health system and that impact on patient experience. This includes things like entertainment, movies, relaxation content, and video calling right at the bedside.

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eClinicalWorks Cloud and healow Providing Value to HealthNet

Healthcare IT Today

With this in mind, I sat down with V Cantrell, MD, CMO at HealthNet and Abigayle Gomez, EMR Director at HealthNet , at the eClinicalWorks annual conference to learn more about their recent move to the eCW cloud. They shared with me what went into the decision to move to the cloud and details of the results.

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Full coverage: HIMSS23 APAC Health Conference

Healthcare IT News - Telehealth

Sign Up for our daily or weekly newsletters Patient experience: new perspectives on person-focused care Full coverage: HIMSS22 APAC Health Conference News 5 sessions to look out for at HIMSS23 APAC Healthcare IT News’ APAC Managing Editor weighs in on the sessions he's looking forward.

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Intermountain Healthcare: Optimizing the Patient Experience Through Telehealth Interoperability

American Well

Intermountain is in the process of optimizing the patient telehealth experience. Jared Antczak: When we think about our patient experience, we recognize telehealth is critical to that strategy. First, how do we communicate intake and video feedback information back and forth between the DFD app and Amwell servers.

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The future of telemedicine: purpose-built, integrated platforms

Healthcare IT News - Telehealth

These may include a video conferencing app, patient registration portal for demographic and insurance information, EMR, e-prescription app and discharge system. Consequently, providers must toggle between separate software programs to review and enter patient data for a single encounter.

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'Sleeping giant' of telehealth awoke in 2020, and here's who rose to the challenge

Healthcare IT News - Telehealth

The KLAS report was organized into three main facets of the telehealth tech landscape: virtual care platforms, video conferencing platforms and electronic health record-centric virtual care platforms. Microsoft Teams has scaled well, say customers, although the patient experience lags behind other solutions. WHY IT MATTERS.