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Is Patient Experience Marketing or Tech? – Healthcare IT Today Podcast Episode 152

Healthcare IT Today

For the 152nd episode of the Healthcare IT Today Podcast we are analyzing the patient experience to decide if it is marketing or tech! We kick this episode off on the marketing side of the debate by listing which aspects of patient experience are marketing. What aspects of patient experience are tech?

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Patient Experience – 2025 Health IT Predictions

Healthcare IT Today

We reached out to our incredible Healthcare IT Today Community to get their insights on what will happen in the coming year and boy did they deliver. The integration of high-quality, predictive consumer data into healthcare will revolutionize the patient experience by making it more personalized, proactive, and patient-centered.

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BluByrd and DrChrono Deliver Seamless Staff and Patient Experiences for Source Healthcare

Healthcare IT Today

Healthcare IT Today sat down with Dr. Davis for an in-depth interview. The refinements to their DrChrono system have allowed the team at Source Healthcare to spend less time on administrative tasks and more time on improving patient experience. The company grew out of a gap that Dr. Davis saw in his own practice.

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Telemedicine, enabled with responsible AI, can improve the patient experience

Healthcare IT News - Telehealth

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. What aspects of a hospital's or health system's patient experience can telemedicine touch? How exactly can telehealth improve these aspects of the patient experience?

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Leveraging the Right Tools and Data to Improve the Patient Experience

Healthcare IT Today

I recently was able to attend the Qualtrics X4 conference that’s focused on collecting and using data to improve the patient experience. It’s always a fun event to attend because many conferences just talk about patient experience anecdotally and in generalities. Check out the video below to learn more.

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Cincinnati Children's puts focus on patient experience with its telehealth program

Healthcare IT News - Telehealth

"For example, Cisco products are strong hardware solutions and worked incredibly well in our inpatient facility to allow remote consultations from a specialist to a satellite suburban hospital location and far-end camera control," she explained. Healthcare IT News is a HIMSS Media publication. MARKETPLACE.

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Unifying telemedicine efforts can help health systems succeed with virtual care

Healthcare IT News - Telehealth

Ensure the best potential to address organizational workforce, clinical, business and IT needs while improving access to care, patient experience and quality outcomes. What kind of virtual care will you be discussing and how is it being used in healthcare in the context of your session's content? at HIMSS25 in Las Vegas.