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Is Patient Experience Marketing or Tech? – Healthcare IT Today Podcast Episode 152

Healthcare IT Today

For the 152nd episode of the Healthcare IT Today Podcast we are analyzing the patient experience to decide if it is marketing or tech! We kick this episode off on the marketing side of the debate by listing which aspects of patient experience are marketing. What aspects of patient experience are tech?

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The Unexpected Virtual Solution Elevating the Patient Experience

Healthcare IT Today

This not only bridges the gap between empathy and technology but goes beyond mere observation, offering a tech-assisted safety net that enhances the overall patient experience. The patient experience has always been a top concern, but health systems constantly grapple with barriers like limited time, funds, and resources.

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Patient Experience with Revenue Cycle Management

Healthcare IT Today

In one survey, 90% of healthcare consumers said that a good financial experience is a deciding factor for returning to a provider. Digital solutions empower providers to create positive financial experiences–and build patient loyalty. So interesting!

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CyncHealth Optimizes Health Data Sharing to Enhance the Patient Experience

Healthcare IT Today

One example involves collaboration with pharmacies to oversee prescription monitoring, ultimately providing physicians with a more comprehensive insight into their patients’ medication regimens. He shares why they chose SES and some of the business impacts resulting from the change.

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ViVE 2024 – What Patient Experience Technology is Moving the Needle the Most Right Now?

Healthcare IT Today

In order to help we stopped our brilliant Healthcare IT Today Community members at this year’s ViVE to ask them – what patient experience technology is moving the needle the most right now? What patient experience technology do you think is moving the needle the most right now?

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Intermountain Healthcare: Optimizing the Patient Experience Through Telehealth Interoperability

American Well

Jared Antczak: When we think about our patient experience, we recognize telehealth is critical to that strategy. When we embarked on developing this initiative, it was critical to have support, guidance, and advocacy from our leadership. Then between DFD and Amwell, we leverage Amwell’s patient identity API.

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Providence forges a new path with a virtual nursing unit

Healthcare IT News - Telehealth

"Leveraging our deep experience in telemedicine, it made sense to apply bidirectional audio/video technology to assist our nursing colleagues in addressing some of the issues we hoped to alleviate as we piloted a new model of nursing care," Trepanier said. Executive sponsorship/leadership.

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