Healthcare IT Today

JANUARY 20, 2023

In one survey, 90% of healthcare consumers said that a good financial experience is a deciding factor for returning to a provider. Digital solutions empower providers to create positive financial experiences–and build patient loyalty. So interesting!

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Patient Experience RCM Healthcare IT Leadership 114

Xealth

MAY 10, 2024

But how do you find time to focus on patient experience, when the world seems to change every day? Our patients have responded incredibly well to our digital solutions when they are provided with the correct support initially and we are seeing that in the data.” Below are a few highlights.

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Patient Experience Digital Health Mental health 52

Electronic Health Reporter

SEPTEMBER 30, 2020

Think smartphones, for example. The article Hospital Room TVs Have Become Interactive Portals To A Better Patient Experience appeared first on electronichealthreporter.com. By Tom Mottlau, director of healthcare and emerging markets, LG Business Solutions USA. At other times, social change […].

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Patient Experience 91

Healthcare IT Today

SEPTEMBER 14, 2023

One example involves collaboration with pharmacies to oversee prescription monitoring, ultimately providing physicians with a more comprehensive insight into their patients’ medication regimens. He shares why they chose SES and some of the business impacts resulting from the change.

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Patient Experience Health Data Interoperability HIPAA 122

Healthcare IT Today

JUNE 12, 2024

In order to help we stopped our brilliant Healthcare IT Today Community members at this year’s ViVE to ask them – what patient experience technology is moving the needle the most right now? What patient experience technology do you think is moving the needle the most right now?

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Patient Experience Life Science Telehealth Healthcare IT 80

Healthcare IT News - Telehealth

FEBRUARY 11, 2021

"For example, Cisco products are strong hardware solutions and worked incredibly well in our inpatient facility to allow remote consultations from a specialist to a satellite suburban hospital location and far-end camera control," she explained. " These numbers alone are reassuring as the hospital looks at access to services.

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Patient Experience Telehealth EHR Primary Care 207

Healthcare IT Today

MARCH 7, 2024

The following is a guest article by Laura Templeton , Executive Vice President, Chief Operating Officer at Compassus There’s no denying that increased delivery of patient care in the home was accelerated by the pandemic. The upward trend continues today, driven by the growth of our aging population and the continued adoption of technology.

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Telemedicine Nursing Patient Experience Remote care 127

Xealth

MAY 30, 2023

Patient engagement, patient experience, and RCM solutions related to accuracy and payment velocity attract more attention and investment. Not only did this waste clinical staff time, but it also delayed the surgical procedure due to how long it took to prepare these patients for the pre-anesthesia visit.

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EHR RCM Patient Experience Digital Health 52

Consumer eHealth Engagement

SEPTEMBER 5, 2023

Navigation Bar for Stanford Health Care Patients “Healthcare today is changing and we need to be a catalyst for change with our patients,” explains Alpa Vyas, Stanford Health Care’s Chief Patient Experience & Operational Performance Officer. How do you define Design Thinking at Stanford Health Care?

Patient Experience 36

Patient Experience Nursing 36

Xealth

FEBRUARY 20, 2023

And that’s a big deal that added to my satisfaction with the overall Duke experience. It is essential for health systems to make this type of content available in a variety of mediums to create better patient experiences, stem costly patient leakage, and protect the ROI of your key programs. Sobering statistics.

Patient Experience 52

Patient Experience Digital Health 52

American Well

APRIL 13, 2020

Intermountain is in the process of optimizing the patient telehealth experience. Jared Antczak: When we think about our patient experience, we recognize telehealth is critical to that strategy. For example, we leverage a lot of FHIR APIs to pull information from Cerner and communicate that with DFD.

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Patient Experience Interoperability Telehealth Connected Care 62

Waracle

DECEMBER 9, 2021

Join the conversation, sign up now for our next event in January – The Patient Experience – Empowering Patients. Optimising the patient experience is a tangible route to competitive advantage for any organisation invested in human health and wellbeing. As time goes on this will become ubiquitous.

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Patient Experience Digital Health Health Technology Telemedicine 36

iSALUS Healthcare

APRIL 9, 2019

Providers are constantly searching for methods to increase patient engagement and improve the patient experience. When patients are actively engaging with their providers, they are involved in the necessary communication and collaboration it takes to maintain a healthy lifestyle and improve health outcomes.

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Patient Experience Telehealth Primary Care HIPAA 60

Healthcare IT Today

OCTOBER 2, 2024

The following is a guest article by Frank McGillin, CEO at The Clinic by Cleveland Clinic In the rush to rapidly embrace AI, healthcare providers risk depersonalizing the patient experience. This approach can help quell patient concerns and demonstrate AI’s potential as a tool that can empower rather than replace patient-centered care.

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Patient Experience Healthcare IT Telemedicine Health IT 88

Healthcare IT Today

AUGUST 24, 2022

The platform integrates with EHRs and leverages AI, machine learning, and behavioral science to automate operations for inpatient, perioperative, emergency department, and command center functions.

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Patient Experience EHR Primary Care Health IT 67

Healthcare IT Today

FEBRUARY 20, 2024

However, if a healthcare organization doesn’t combine data across these systems, they can’t achieve the optimal patient experience that’s needed to create a welcoming digital front door. For example, CRMs don’t do great with anonymous users and really only focus on the known, logged in patients.

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Patient Experience EHR HIPAA Interoperability 121

Healthcare IT Today

MARCH 12, 2024

A streamlined patient intake process is also an opportunity to create transparency with patients. For example, prior authorization and patient eligibility are now key steps to ensuring price transparency and fewer financial surprises for patients. “So They are committed to the same kind of patient experience.”

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Interoperability RCM Patient Experience EHR 122

Healthcare IT News - Telehealth

JANUARY 23, 2023

Technology has became culturally accepted as an integral part of the patient experience as telemedicine gained popularity. For example, the U.S. government passed the Advancing Telehealth Beyond COVID-19 Act of 2022, which allows Medicare patients access to telehealth services, including audio-only services, through 2024.

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Telemedicine Telehealth Patient Experience Mental health 208

Healthcare IT Today

JULY 8, 2022

In fact, he talks about how things are different today than they have been in the past (Partial Spoiler Alert: One example is the EHR data is there to trigger actions). Plus, he shares some innovative examples of what their customers are doing with their technology and what he sees coming in the future.

Patient Experience 126

Patient Experience Healthcare IT Nursing EHR 126

Health Populi

OCTOBER 22, 2021

Health Populi’s Hot Points : Consider just the line item of “customer and patient services,” and one of all of our least-favorite patient experiences: the dreaded call center. This last graphic from the McKinsey report illustrates the pain points for patients engaging with payers’ call centers.

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Patient Experience Interoperability Nursing Connected Health 436

Healthcare IT Today

OCTOBER 31, 2024

NextGen has consolidated its patient-facing solutions under a single umbrella – dubbed Closed Loop Practice and Patient Experience – and dedicating more resources to help improve the overall patient experience. The upside for end-users is a smoother experience and better usability. Just Steady Improvement.

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RCM Patient Experience Healthcare IT EMR 75

Iris Telehealth

JULY 17, 2023

Telehealth has revolutionized the patient experience by making it easier to attend appointments, communicate with their provider, and reduce no-show rates. On top of enabling continuity of care for patients, telehealth also increases clinician satisfaction and provides financial benefits for organizations.

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Telehealth Patient Experience Psychiatry Mental health 98

Health Populi

AUGUST 22, 2022

They offer the example of several health care providers coming together to contribute capital and purchase medications to bolster hospitals’ supply of scarce medicines. Here’s a table from the Swiss Re report to which I referred earlier, on how health ecosystems can enchant and streamline with patient experience.

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Life Science Primary Care Patient Experience Health Data 293

Xealth

JUNE 20, 2024

While patients still trust and value their relationships with doctors , health system staffing shortages mean providers must rely on technology and asynchronous touch points to provide care. Patient satisfaction scores : Surveys and feedback forms gauge patient contentment with digital interactions.

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Patient Experience Digital Health Medicare EHR 52

Lloyd Price

AUGUST 28, 2019

And the healthcare giant, which has developed or acquired its way to market dominance, now has the ability to guide patients to their preferred providers, treatments and services. Not only does it ignore the way people use technology, it puts the patient experience second. For example, look at Software-as-a-Service (SaaS).

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Patient Experience Digital Health EMR Mental health 44

Digital Health Global

NOVEMBER 30, 2023

Evolution and Benefits of DHTs in Neurology Trials DHTs – like wearables, mobile health apps, and telemedicine platforms – have for example significantly impacted the design and execution of neurology trials. Another example is CliniScout Recruit by Healthware – a digital service for recruiting subjects to clinical trials.

Health Technology 157

Health Technology Digital Health Life Science BioTech 157

Health Populi

JUNE 10, 2024

Health access is a key factor for patient experience from appointment scheduling in a timely manner to “feeling” embraced by the health system in terms of health equity and access to contemporary protocols. We are all payers now, whether employers, government plans, unions and collectives, or patients-as-payers.

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Pharmaceuticals Patient Experience Mental health Digital Health 177

Digital Health Global

SEPTEMBER 18, 2023

A perfect example of best practice aligned with the United Nations Sustainable Development Goals. Eight of the fifteen Google projects address digital health initiatives for improved patient experiences and access to healthcare. The company announced significant funding for 15 artificial intelligence projects.

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Digital Health eHealth Patient Experience Telemedicine 167

Healthcare IT Today

OCTOBER 3, 2024

The combined tech stack offers smooth patient experiences, more personalized care, and streamlined clinical workflows. They are a shining example of how mental health services can be delivered effectively at scale. I can say that the receptiveness to develop and grow together has been invaluable for us.”

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EHR Mental health RCM Patient Experience 116

Healthcare IT News - Telehealth

APRIL 4, 2024

Reduced overall healthcare costs, fewer hospital readmissions, improved patient mobility, and insights that can be captured in real-time to provide a more streamlined patient experience are also widely seen as potential benefits of RPM implementation.

Patient Experience 137

Patient Experience Digital Health Nursing Health Information 137

Lloyd Price

JULY 23, 2023

Improving communication between patients and providers: HealthTech tools can make it easier for patients and providers to communicate with each other. This can make the patient journey more efficient and convenient for patients. Improving the patient experience. Using data to improve care.

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Patient Experience Telehealth Pain management EHR 52

Healthcare IT Today

NOVEMBER 17, 2023

The following is a guest article by Doug Bierbower, Vice President of Solutions Engineering at SOLiD Americas When delivering first-rate care, every aspect of the patient experience is critical. And in today’s always-connected 5G world, much of that experience depends on pervasive, secure mobile device connectivity.

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Patient Experience Healthcare IT Nursing healthcare technology 116

Healthcare IT News - Telehealth

APRIL 4, 2024

Reduced overall healthcare costs, fewer hospital readmissions, improved patient mobility, and insights that can be captured in real-time to provide a more streamlined patient experience are also widely seen as potential benefits of RPM implementation.

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Patient Experience Digital Health Nursing Health Information 129

Healthcare IT News - Telehealth

MAY 24, 2024

While 65% of patients who need transportation assistance to improve their medication use may benefit from drone prescription delivery options, it could also help streamline healthcare for all patients, according to Zipline. "Innovators like Memorial Hermann are leading the way to bring better care to the U.S.,

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Telehealth Patient Experience Healthcare IT Digital Health 167

Healthcare IT Today

OCTOBER 1, 2024

Another example of this is the SDoH screenings they do like the SWYC (Survey of Well-Being for Young Children). Of course, here at Healthcare IT Today we were particularly interested in how they were using Yosi Health to administer these screenings along with improving the patient experience.

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Mental health Patient Experience Healthcare IT EHR 73

Healthcare IT Today

SEPTEMBER 24, 2024

These companies are attracting significant venture capital interest by addressing niche needs and integrating patient experience considerations with clinical care. This advantage can be used to create integrated, consumer-friendly interfaces that streamline the patient experience across various specialties.

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Patient Experience Healthcare Innovation Medical Technology Telemedicine 75

Healthcare IT Today

OCTOBER 4, 2022

But one area that has held promise and hope is in the patient experience – couldn’t more engaged and satisfied patients lead to better health outcomes? What if an improved patient experience could help close gaps in care? Share your experience. T2: Is it possible for patients to experience burnout?

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Patient Experience Healthcare IT 98