Healthcare IT Today

AUGUST 7, 2024

This includes faster and more accurate patient scheduling and registration, fewer manual tasks for staff, fewer claim denials, less time spent chasing claims, and ultimately, more cash on hand. This approach enables organizations to address potential problems early in the revenue cycle, minimizing financial risk and optimizing reimbursement.

RCM 122

RCM Patient Experience Healthcare IT Leadership 122

Xealth

MAY 30, 2023

Patient engagement, patient experience, and RCM solutions related to accuracy and payment velocity attract more attention and investment. Not only did this waste clinical staff time, but it also delayed the surgical procedure due to how long it took to prepare these patients for the pre-anesthesia visit.

EHR 52

EHR Patient Experience RCM Digital Health 52

Healthcare IT Today

OCTOBER 3, 2024

The combined tech stack offers smooth patient experiences, more personalized care, and streamlined clinical workflows. We worked to make all the interfaces between the two systems bidirectional so that patients and staff have a seamless experience. All charting, notes and RCM activities happen in CharmHealth’s EHR.

EHR 118

EHR Mental health RCM Patient Experience 118

Healthcare IT Today

JULY 29, 2024

One example he shared was a call center agent at a payer who had to access 5 different screens to be able to answer the member’s question. Finally, it wouldn’t be a health IT podcast without some discussion of AI and how AI can be leveraged to make the experience better.

RCM 112

RCM Healthcare IT Health IT Patient Experience 112

Healthcare IT Today

FEBRUARY 27, 2023

I’ll give one of my favorite examples to demonstrate. Examples include many types of medication refills, pre-authorization requests, preventive maintenance screenings, remote monitoring, and even management of mild urgent and chronic conditions. Sandy Still, Pharm.D.,

RCM 127

RCM Patient Experience EHR Pharmaceuticals 127

Healthcare IT Today

JUNE 26, 2024

The study found that six out of 10 also focus on improving patient experience, with 55% combining both goals by targeting enhancing the patient payment experience. Tailoring the Patient Experience A one-size-fits-all approach to patient communication is increasingly ineffective.

RCM 64

RCM Patient Experience Medical Billing Healthcare IT 64

Healthcare IT Today

FEBRUARY 27, 2025

We are committed to finding innovative ways to support our providers and reduce administrative burden and burnout while enriching patient experience, said Beri Ridgeway, M.D., The notes we generate are structured, comprehensive, and designed to be useful beyond the clinicianto administrators, billers, and even patients.

Healthcare IT 52

Healthcare IT Primary Care Patient Experience EHR 52

Healthcare IT Today

MAY 30, 2024

With this context, I believe novel applications of AI in RCM today are less about the technologies themselves and more about how traditional revenue cycle processes must evolve based on a technology-first mindset. However, operationalizing AI remains a challenge, with ethics, privacy, and data security at the forefront.

RCM 131

RCM Patient Experience Healthcare IT Nursing 131

Healthcare IT Today

NOVEMBER 23, 2022

It also enables the practice to have a more productive conversation about the patient’s responsibility and payment options. This, in turn, can improve the patient experience while helping practices get paid in full. . Claims Coding. Coders need to understand how the quality of their work impacts the practice’s bottom line.

Patient Experience 106

Patient Experience Nursing RCM Healthcare IT 106

Healthcare IT Today

JULY 20, 2022

To deliver the right chatbot experience — one that reduces customer call center volumes by providing the right information on first pass—a revenue cycle chatbot should be able to answer questions such as: “How much will I owe after insurance?”. And, what do they not include (for example, physician services)?”.

Medical Billing 126

Medical Billing RCM Patient Experience Healthcare IT 126

Healthcare IT News - Telehealth

MAY 6, 2020

The treatment algorithms are personalized for each patient based on machine learning and ensure the right drug dosages and treatments for the right patient at the right time. For example, an intelligent alert is sent if data from a patient with chronic heart failure reports sudden weight gain.

Connected Health 216

Connected Health Telehealth Pharmaceuticals EHR 216

Healthcare IT Today

JULY 12, 2024

.’ So we’re actually reducing cost, we’re enabling them to invest in Cognizant and in TriZetto where then we’re enabling that platform of generative AI where it helps them basically enhance the patient experience as well as a provider experience.

Nursing 124

Nursing Health Information Digital Health RCM 124

Healthcare IT Today

SEPTEMBER 23, 2024

Digital payment innovation offers an effective way to strengthen patient collection rates by eliminating one of the biggest barriers to payment: payment confusion. Text-based payment, for example, provides a seamless avenue for alerting patients when their out-of-pocket balance is ready.

EHR 73

EHR Medical Billing RCM Patient Experience 73

Healthcare IT Today

MARCH 11, 2025

The way to understand the patient experience is to leverage conversation data. As business and healthcare leaders, if we dont understand whats being said within conversations, then were missing a critical source of intelligence how customers view and experience the healthcare system.

RCM 111

RCM Patient Experience Nursing Healthcare Cybersecurity 111

HIStalk Interviews

JUNE 12, 2019

If you come from an educational hospital or a medical center that’s inside of the perimeter here in Atlanta, for example, it’s a little bit different on how they deal with their independent providers. One is the clinical focus, the EMR perspective of workflow and patient-centered focused around clinical things that have to occur.

EMR 48

EMR RCM HIE Interoperability 48

Healthcare IT Today

NOVEMBER 25, 2022

Involving revenue cycle management (RCM) is necessary for any comprehensive SDoH/health equity strategy. Patient experience. SDoH Factors Impacting Patients and Revenue. For example, of the 56% of organizations reporting in an AHIMA survey that they collect SDoH data, 73% said they had no formal oversight committee.

RCM 108

RCM Medicare Interoperability Patient Experience 108

Healthcare IT Today

DECEMBER 18, 2024

Although we didnt coin the term, EHR leaders should stay mindful of techquity as an important principle in better serving patients of all races, genders, ethnicities, ages, occupations, socioeconomic statuses, abilities, and languages. Here are some examples of what techquity looks like in EHR systems.

EHR 56

EHR RCM Telehealth Health Data 56