The New Tech Experience: Innovation, Optimization, and Collaboration

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Learn how to streamline productivity and efficiency across your organization with machine learning and artificial intelligence! No matter what industry you're in - healthcare, customer service, sales, and more - it’s easier than you think to reduce wait times, monitor sentiment, and provide enhanced self-service options for all of your users. This means that you can achieve a more consistent and engaging customer experience while reducing sources of friction. Embrace automation, collaborate with new technology, and watch how you thrive!

Join us for this exclusive webinar with expert innovator Paul Weald to learn more about:

How artificial intelligence technology can complement employee performance and optimize business performance with intelligent insights and analytics
How you can leverage innovations in technology and machine learning to improve your customer experience and bottom line
How AI can help you resolve queries faster and ultimately lower customer friction from all angles

November 10th, 2022 at 11:00 am PST, 2:00 pm EST, 7:00 pm GMT

Brought to you by:

Paul Weald, Contact Center Innovator

Paul is a customer management specialist. He has worked in the contact center industry for 30 years, including 20 years in consultancy with Ernst & Young, Deloitte, and now leads his own practice, Multichannel Customer Experience Ltd. His experience covers all aspects of people, process, technology, and customer experience across a vast array of clients within both public and private sector industries. He believes that every organization can excel in how it serves its customers, with the latest innovations in technology as the key enabler. Paul knows that, after all, how well you deliver customer service is a true differentiator.

Connected Health Pulse