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RLDatix Acquires SocialClimb, Empowering Healthcare Organizations with Enhanced Provider Reputation Management and Patient Experience Data Insights

Healthcare IT Today

“Listening to patients’ unique experiences will allow us to identify trends and empower organizations with even more holistic insights to effectively manage workforce resources and provider performance while improving operational and financial efficiencies and advancing safer patient care.”

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Saudi German Hospitals implement Robotic Process Automation to improve patient experience

Mobi Health News

The UAE-based group has recruited Automation Anywhere to provide AI-powered software bots to “modernise key touch points”.

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How Trauma-Informed Design Principles Can Be Health-Ful for All of Us – Learning from IKEA

Health Populi

IKEA has clearly learned a lot with this program, in collaboration with WestEast Design Group (a Social Impact Studio), working with the Ingka Group , IKEA’s retail business partner. ” Here is a link to IKEA’s discussion of the project on the company’s website.

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Using analytics could be key to curbing medical bias

Mobi Health News

Today at Cleveland Clinic and HIMSS' Patient Experience Summit, Dr. David Newhouse, formerly of Permanente Medical Group, discussed putting statistics into practice. .

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Hospitals' patient experience, preventable infection improving after pandemic struggles, Leapfrog finds

FierceHealthIT

The latest batch of Hospital Safety Grades from independent watchdog The Leapfrog Group suggest that patients’ care experiences, which deteriorated during and since the pandemic, may finally be tur | New data from the watchdog reflecting CMS-reported patient safety measures show that hospitals are, on average, working their way back from patient experience (..)

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At Baptist Health, Epic-linked asynchronous telehealth boosts provider and patient experience

Healthcare IT News - Telehealth

Patient experience and access, along with provider efficiency, were areas Baptist wanted to improve – to ensure the virtual tools it had were helping to meet its overall goals around care delivery, and to ensure it was providing innovative quality care to meet community needs. THE PROBLEM. " Dr. Brett A. " RESULTS.

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How one gastroenterology practice uses hybrid virtual care to improve patient experience

Healthcare IT News - Telehealth

"Beyond scaling access to care, hybrid virtual care will bring wider value to our medical group to optimize practice capacity and support operational excellence by focusing on what happens between visits," he said.