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Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

Health Populi

T he 2023 BDO Clinician Experience Survey “takes on” clinician burnout, connecting the strategic dots between the clinician experience and the patient experience. Clinicians’ feeling burnout is the top morale challenge facing U.S. How to move forward? BDO asks and answers.

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Empathy Is As Important as the Medical Treatment – the 2021 Accenture Health Experience As Backdrop to HIMSS 2021

Health Populi

health citizens’ minds, making people more aware of the value of their health data, privacy and security aspects. “Making healthcare more human begins with a step in the patient’s shoes,” Rich Birhanzel wrote in Accenture’s Humanizing Healthcare blog in July 2021.

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Health Consumers Expect Healthcare to be Digital (and Secure), Philips Future Health Index Finds

Health Populi

Using digital tech has improved consumers’ experiences with health care providers across a range of tasks: 53% told Philips it’s easier to schedule appointments, 47% think it’s easier to get test results, 42% receive appointment reminders, and 27% are able to monitor health indicators on their own.

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Survey Points to Payer, Provider Differences In Health Data Strategies, But Also Much Common Ground

Healthcare IT Today

Results from a new healthcare industry survey suggest that while payers and providers are somewhat at odds when it comes to data management, their strategies still have much in common. The survey in question was sponsored by Change Healthcare and the HealthCare Executive Group conducted by InsightDynamo.

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How Grocery and Retail Companies Are Delivering Health and Healthcare

Health Populi

Brian Owens noted on our call on the evolving wellness consumer that, “health and hygiene will emerge as the next digital.” This chart shows you the impact of these newer-fangled retailers selling food, and other goods — with collective grocery sales exceeding those of supermarkets.

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Nudging Patients to Use EHRs: Moving Toward a Tipping Point for Consumer Health IT

Health Populi

(See the Hot Points , below, for how these patient life-flows are being met by innovative providers both inside and outside the healthcare system). I divulged that my favorite supermarket chain is Wegmans (who is not a client of THINK-Health).

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5 Strategies to Improve Healthcare Billing for Both Patients and Practices

Healthcare IT Today

According to Inbox Health data, 96 percent to 99 percent of patients choose to continue receiving their bills and make payments digitally. Healthcare costs are at an all-time high, and many patients may need financing to pay their bill. Practices and billing teams have the ability to set the terms (e.g.,