Health Information Medical Billing Patient Experience 
Health Populi
AUGUST 23, 2021
Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. The post Why Is So Much “Patient Experience” Effort Focused on Financial Experience?
Health Populi
NOVEMBER 18, 2024
Note that patients falling into all four of these segments believe, in the words of Lavidge, that, “companies developing health care technology care more about making money than helping patients…All patients worry that a single medical bill could severely impact their financial security.”
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Health Populi
MARCH 3, 2025
As HIMSS 2025, the largest annual conference on health information and innovation meets up in Las Vegas this week, we can peek into what’s on the organization’s CEO’s mind leading up to the meeting in this conversation between Hal Wolf, CEO of HIMSS, and Gil Bashe, Managing Director of FINN Partners.
Health Populi
OCTOBER 26, 2023
The latest read from ONC, the Office of the National Coordinator for Health IT, tells a story about patients’ growing use of online portals, medical records, and smartphone apps to access personal health information. So what are patients most keen to access online in their medical records or portal?
Lloyd Price
FEBRUARY 14, 2025
The PDEI is a valuable tool for healthcare providers because it can help them understand how their patients are using digital tools. This information can be used to improve the patient experience and make it easier for patients to access care.
Healthcare IT Today
APRIL 19, 2023
It is not about remote patient monitoring or adopting electronic health records or tools to help patients view their charts. We’ve seen that the patient experience, cost control and human capital considerations all improve with real-time connectivity. But improving connectivity is easier said than done.
Health Populi
NOVEMBER 12, 2019
What’s underneath that macro “healthcare” index number of 67 is a precipitous decline in the past year for Americans’ trust in hospitals, compared with biotech, pharma, consumer healthcare, and even health insurance — all of which grew in trust between 2018 and 2019, but not so with the hospital segment of U.S.
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