Healthcare IT Today

FEBRUARY 23, 2023

One challenge is finding the right patient payer information. Technology can help organizations identify more billable insurance coverage for self-pay patients, maximizing revenue, increasing efficiency and improving patient experience. adults report that they wouldn’t have the money to cover a $500 medical bill.

RCM 141

RCM Medical Billing Patient Experience Medicare 141

Healthcare IT News - Telehealth

DECEMBER 9, 2020

Urgently Ortho in San Francisco, California, had an overarching goal: to create a tech-enabled orthopedic urgent care facility that provided a seamless patient experience using technology that could scale with leadership’s growth ambitions. ” Most hospital EHRs did not offer a great patient experience.

EHR 195

EHR Telehealth Patient Experience Leadership 195

Health Populi

APRIL 14, 2025

As Weight Watchers prepares to initiate bankruptcy proceedings, I file the news event under “thinking the unthinkable.” ” “Thinking about the unthinkable” is what Herman Kahn, a father of scenario planning, asked us to do when he pioneered the process.

Medicare 177

Medicare Digital Health Telehealth Health Information 177

Healthcare IT Today

OCTOBER 30, 2022

A survey from digital health platform Babylon found that 46% of Americans have gone into debt from their medical bills , while 34% are currently struggling to pay their medical and insurance bills. Patient relationship management platform Equiva unveiled its Connected Home Health Hub.

Medical Billing 82

Medical Billing Mental health EHR Healthcare IT 82

Healthcare IT Today

JANUARY 27, 2021

A group of California hospitals has had such success with the initial run of its medical billing improvement process that it has expanded far more quickly than it had originally intended.

Medical Billing 107

Medical Billing Patient Experience Healthcare IT Leadership 107

Healthcare IT Today

MARCH 13, 2025

Currently, because of antiquated medical billing, people have to call three days in advance to get a ride to dialysis or other preventative care. One study showed that missed appointments is costing the healthcare system more than $150 Billion a year in the US. NEMT can help with this problem.

RCM 78

RCM Medical Billing Healthcare IT Patient Experience 78

Health Populi

SEPTEMBER 27, 2018

What drives people to engage on their patient journeys has a lot more to do with practical matters of care like convenience, cost, and bedside manner, Deloitte says, than what the firm terms “bells and whistles. Specifically, 50% of health consumers search to see their providers are in-network, to avoid surprise medical bills.

Health Data 212

Health Data Medical Billing Nursing Digital Health 212

Healthcare IT Today

OCTOBER 31, 2023

With delivery capabilities across upstream and downstream processes, Access Healthcare is uniquely positioned to unlock insights derived from operational processes to prevent claim denials, maximize collections, and enhance the overall patient experience.

RCM 121

RCM Patient Experience Medical Billing Leadership 121

Healthcare IT Today

DECEMBER 14, 2022

percent of patients would be interested in using payment plans in the future. When patients have questions about their medical bills, offer support over a variety of communication channels like live chat, text, email, or IVR. Blake is obsessed with how people experience the world. Provide enhanced support.

Medical Billing 110

Medical Billing Health Data Patient Experience Healthcare IT 110

Healthcare IT Today

OCTOBER 23, 2023

They must also think carefully about what it takes to deliver an outstanding patient experience—including digitally—in a post-COVID world, where consumers expect digital access and support at each stage of their care journey. But finding the right approach is key.

RCM 120

RCM Patient Experience Medical Billing Medicare 120

Healthcare IT Today

APRIL 19, 2023

It is not about remote patient monitoring or adopting electronic health records or tools to help patients view their charts. We’ve seen that the patient experience, cost control and human capital considerations all improve with real-time connectivity. But improving connectivity is easier said than done.

Nursing 107

Nursing Patient Experience EMR Medical Billing 107

Healthcare IT Today

MAY 11, 2023

Inbox Health’s data-driven platform makes it easy to automate and personalize patient billing communications, modernizing long-standing industry norms of 30/60/90-day paper statement billing cycles. Such flexibility allows Inbox Health’s software to seamlessly manage multiple practice groups from a single portal. “It’s

Medical Billing 60

Medical Billing Patient Experience Health IT EHR 60

Health Populi

NOVEMBER 12, 2019

What’s underneath that macro “healthcare” index number of 67 is a precipitous decline in the past year for Americans’ trust in hospitals, compared with biotech, pharma, consumer healthcare, and even health insurance — all of which grew in trust between 2018 and 2019, but not so with the hospital segment of U.S.

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BioTech Medical Billing HIPAA Health Information 166

Healthcare IT Today

SEPTEMBER 7, 2022

And with an increasing number of privately-employed people participating in High-Deductible Health Plans (HDHPs) and other catastrophic plans, there is a widening gap between the employee responsibility (deductibles, out-of-pocket maximums) and policy coverage. When it comes to prescription medications, consumers demonstrate this hesitancy.

Medical Billing 142

Medical Billing Patient Experience Healthcare IT Health IT 142

Healthcare IT Today

JULY 18, 2024

In a recent survey , 90% of patients surveyed said they would like to know their payment responsibility upfront, while only 20% understand what they will owe after an appointment. Increasing clarity and efficiency throughout the process can reduce stress and improve satisfaction for patients.

Patient Experience 78

Patient Experience Medical Billing Pharmaceuticals Leadership 78

Healthcare IT Today

JULY 20, 2022

It takes about three paper statements , on average, for consumers to pay their medical bills. Just three years ago, 90% of healthcare organizations relied on paper-based billing statements. The following is a guest article by Mark Spinner, President and CEO at AccessOne.

Medical Billing 126

Medical Billing RCM Patient Experience Healthcare IT 126

Healthcare IT Today

JUNE 26, 2024

The study found that six out of 10 also focus on improving patient experience, with 55% combining both goals by targeting enhancing the patient payment experience. Patients often find medical bills confusing and difficult to understand, making them hesitant to pay.

RCM 64

RCM Patient Experience Medical Billing Healthcare IT 64

Healthcare IT Today

FEBRUARY 24, 2021

Doctors don’t seem flustered by bodily fluids or welts–what they dread is the hour-long calls with insurers, trying to persuade them to cover a test or procedure. There has to be some quality monitoring to prevent fraud and upcoding, but a lot of the time, the doctor just hasn’t coded properly or filled out the […].

Medical Billing 111

Medical Billing RCM Patient Experience EMR 111

Healthcare IT Today

SEPTEMBER 23, 2024

This begs the question: What more should community hospitals be doing to protect their financial health? The following is a guest article by Tom Furr, CEO at PatientPay Forty percent of U.S. hospitals are losing money, a Kaufman Hall analysis shows, even at a time when overall hospital margins are growing.

EHR 73

EHR Medical Billing RCM Patient Experience 73

Healthcare IT Today

FEBRUARY 1, 2024

Ninety percent of patients surveyed said that provider loyalty depends on the patient financial experience. adults with unpaid medical bills say they’ve had a provider deny them care due to that medical debt, leading many to put off care. Both can impact outcomes, costs, and the patient experience.

Patient Experience 119

Patient Experience Medical Billing Telehealth Healthcare IT 119

Health Populi

NOVEMBER 5, 2019

health care economics, patients are now payors as health consumers with more financial skin in paying medical bills. On the demand side of U.S.

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Mental health Medical Billing Medical Technology Pharmaceuticals 166

Healthcare IT Today

MAY 5, 2023

Vikie Spulak, Executive Vice President, Strategic Accounts at Carenet Health As the healthcare industry evolves and introduces new technology, the role of the healthcare consumer continues to expand as they can be in control of all aspects of their care journey.

Drug Development 107

Drug Development Primary Care Remote care Patient Experience 107

Health Populi

MARCH 13, 2019

most visibly for prescription drugs , and increasingly for other line items in the medical bill like nursing home care, hospital care, and physician services. In the article to which this assertion ties , Harris Meyer talks about the growing push for price regulation in the U.S.

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Digital Health Health Policy Medical Billing Interoperability 256