Health Populi

FEBRUARY 27, 2024

Let’s put “health” back into the U.S. health care system. FYI you might know of NABIP by its former acronym, NAHU, the National Association of Health Underwriters).

HIPAA 354

HIPAA Public Health Telehealth Mental health 354

Health Populi

APRIL 12, 2024

Patients-as-consumers increasingly expect retail-enchanting service levels from health care – especially as patients pay medical bills increasingly out-of-pocket. Convenience isn’t just a nice-to-have: it has economic ROI.

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Telehealth Mental health Public Health Medical Billing 207

Health Populi

MARCH 21, 2019

Frictionless retail is also an important paradigm for health care, an industry rife with friction. A huge friction point we identified in our data-for-healthcare-good panel wrapping up the day is surprise medical billing due to patients’ unwitting use of out-of-network physicians and providers.

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HIPAA Medical Billing Leadership Public Health 256

Health Populi

JANUARY 18, 2019

American patients well understand the impact of health care costs in the family budget, with health care costs ranking the top pocketbook issue in U.S. That workers highly value their health benefits is no surprise.

BioTech 166

BioTech Medicare Medical Billing Patient Experience 166

Health Populi

NOVEMBER 12, 2019

What’s underneath that macro “healthcare” index number of 67 is a precipitous decline in the past year for Americans’ trust in hospitals, compared with biotech, pharma, consumer healthcare, and even health insurance — all of which grew in trust between 2018 and 2019, but not so with the hospital segment of U.S.

BioTech 166

BioTech Medical Billing HIPAA Health Information 166

Health Populi

MARCH 3, 2025

The growth of wearable technology, need and desire for real-world evidence and patient feedback, and especially patients’ growing role in paying for health care (think: high deductibles, co-insurance, and the challenge of medical debt) all drive the need to enhance the health care experience for patients in consumer and retail grades.

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Digital Health Medical Billing Primary Care Interoperability 177

Health Populi

DECEMBER 22, 2022

Most patients have experienced frustrations – in the designer’s parlance, “friction” – when seeking routine care as well as during a routine medical appointment. Clearly, patients’ experiences as consumers of healthcare lack the service levels they expect as payors based on this MITRE-Harris Poll.

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Health Populi

NOVEMBER 5, 2019

health care economics, patients are now payors as health consumers with more financial skin in paying medical bills. On the demand side of U.S.

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Mental health Medical Billing Medical Technology Pharmaceuticals 166

Health Populi

DECEMBER 20, 2024

While not every aspect of medical care is shoppable, many factors are research-able and in doing so, bolsters a persons health literacy and empowerment. Jane S-K The post The Rough Guide to Health/Care Consumers in 2025: The 2025 Health Populi TrendCast appeared first on HealthPopuli.com.

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Mental health Digital Health Medicare Health Policy 296

Health Populi

NOVEMBER 21, 2024

“It’s the economy stupid,” Jennifer Tescher, CEO of the Financial Health Network, titles her latest column in Forbes. Published two weeks after the 2024 U.S.

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Mental health Leadership Medical Billing Patient Experience 156

Health Populi

DECEMBER 11, 2019

Partnering, too, will be important on the road to digitization in health care across the three industry segments. specialty medicines), and people expect greater levels of retail-enhanced service from health care providers, plans, and pharma companies.

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Health Populi

NOVEMBER 27, 2019

The intention of this mandate is to enable patients-as-consumers to more readily shop for health care services that are “shoppable.” ” Health Populi’s Hot Points: The last chart organizes ACSI’s customer satisfaction benchmarks by industry in 2019.

Primary Care 177

Primary Care Medical Billing Patient Experience Health Policy 177

Health Populi

AUGUST 9, 2018

That is, if those patients-as-health-consumers can vote with their feet and pocketbook. As the patient is increasingly the payor, the financial experience is embedded into the patient experience, too. I noted above that women earn less than men, even in the 90th percentile of highest incomes in America.

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Medical Billing Patient Experience Health Policy 168

Health Populi

MARCH 15, 2021

household budgets have been particularly hard-hit in paying off credit cards and bills (23%), paying for food (17%), falling behind paying rent or mortgage (16%), affording health insurance coverage (16%), and paying for medical bills (16%). adults had trouble affording any of these basic living expenses.

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Mental health Public Health Medical Billing Telehealth 292

Henry Kotula

FEBRUARY 26, 2020

This change is occurring as the result of clinical innovations, patient preferences, financial incentives, electronic health records, telemedicine, and an increased focus on improving quality of care and clinical outcomes.

Primary Care 41

Primary Care Telehealth HIPAA Patient Experience 41

Health Populi

MARCH 6, 2025

Specific to consumers home health care economics, we learn from Gallup and West Health that Americans borrowed about $74 billion to pay medical bills in 2024. consumers who borrowed money to pay for health care in the past year. That’s about 30 million U.S. FICO scores). FICO scores).

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Medical Billing Medicare Pharmaceuticals Mental health 315

Health Populi

JULY 15, 2024

Two-thirds of Americans have a lot of confidence in small business in the U.S. In second place, 61% of people in the U.S. have confidence in the military, followed by 51% with the police. The Gallup Poll on Americans’ confidence in 17 U.S. institutions is out today, reflecting a snapshot of U.S.

Medical Billing 177

Medical Billing Patient Experience Health Policy 177

Health Populi

APRIL 4, 2022

About 3 in 5 people worry about unexpected medical bills, followed by one-half concerned about their home’s utility bills and grocery store spending. Other worrisome health care cost items follow down the line, including: 45% of U.S. The cost of filling up a car’s gas tank ranked first among U.S.

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Medical Billing Mental health Medicare Patient Experience 194

Health Populi

MARCH 13, 2019

“Patients as Consumers” is the theme of the Health Affairs issue for March 2019. most visibly for prescription drugs , and increasingly for other line items in the medical bill like nursing home care, hospital care, and physician services.

Digital Health 256

Digital Health Health Policy Medical Billing Interoperability 256

Health Populi

MAY 10, 2018

One-third of people with individual health insurance coverage told the Fund their healthcare has become harder to afford over the past 12 months. This bar chart shows that 50% of working-age adults would not have sufficient funds to pay an unexpected $1,000 medical bill within 30 days.

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Medical Billing Patient Experience Health Policy 189

Health Populi

FEBRUARY 20, 2020

Underpinning this Purple Convergence for Health is that whether a Democrat or Republican, U.S. health citizens are highly concerned about their personal out-of-pocket costs for medical services and insurance, as well as prescription drug coverage. And that is health citizenship-bonding patient experience.

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Medical Billing Mental health Leadership Patient Experience 199

Health Populi

NOVEMBER 14, 2024

For health care, there are many uncertainties as we reflect, one week after the 2024 U.S. elections, on probably policy and market impacts that we can expect in 2025 and beyond. In today’s Health Populi post, I’ll reflect on the first of several certainties we-know-we-know about U.S.

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Medical Billing Pharmaceuticals Patient Experience Mental health 156