Remove Health Policy Remove Medical Billing Remove Patient Experience
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The Patient as Consumer and Payer – A Focus on Financial Stress and Wellbeing

Health Populi

Year 3 into the COVID-19 pandemic, health citizens are dealing with coronavirus variants in convergence with other challenges in daily life: price inflation, civil and social stress, anxiety and depression, global security concerns, and the safety of their families. Medical debt has become such a financial burden and stress in the U.S.

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1 in 2 U.S. Women (“The Bedrock of Society”) Self-Ration Care – the Latest Deloitte Findings

Health Populi

For more on women and health policy in the 2024 election cycle, you can explore the Open Letter on the site of Women Healthcare Leaders for Progress , of which I am one of several hundred signing the Letter.

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The Top Pain Point in the Healthcare Consumer Experience is Money

Health Populi

Beyond the physical and emotional pain that people experience when they become a patient, in the U.S. 98% of Americans rank paying their medical bills is an important pain point in their patient journey, according to Embracing consumerism: Driving customer engagement in the healthcare financial journey , from Experian Health.

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In the U.S., Patients Consider Costs and Insurance Essential to Their Overall Health Experience

Health Populi

For mainstream Americans, “the math doesn’t add up” for paying medical bills out of median household budgets, based on the calculations in the 2019 VisitPay Report. adults 18 and over assessing peoples’ financial behaviors in the context of health care. Given a $60K median U.S.

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And the Oscar Goes To….Power to the Patients!

Health Populi

Sarandon, Erivo, and Fairey each have their own patient stories… “I’m happy to be part of this campaign because people need transparency and consistent pricing in the healthcare industry in order to make educated decisions in every aspect of their lives.

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A Vote for Telehealth is a Vote for American Patients’ and Doctors’ Well-Being

Health Populi

Patients-as-consumers increasingly expect retail-enchanting service levels from health care – especially as patients pay medical bills increasingly out-of-pocket. Convenience isn’t just a nice-to-have: it has economic ROI.

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A Portrait of the Health Consumer as Confused, Cost-Challenged, and Out of Control

Health Populi

Data illustrating that “paradox” is shown in the second chart: while 78% percent of patients told Maestro Health their health care experience is positive, 69% feel they lack control over their patient journey. Quality health care in America is too expensive, 79% of consumers said.