Remove Healthcare IT Remove Leadership Remove Patient Experience
article thumbnail

Is Patient Experience Marketing or Tech? – Healthcare IT Today Podcast Episode 152

Healthcare IT Today

For the 152nd episode of the Healthcare IT Today Podcast we are analyzing the patient experience to decide if it is marketing or tech! We kick this episode off on the marketing side of the debate by listing which aspects of patient experience are marketing. What aspects of patient experience are tech?

article thumbnail

Patient Experience Insights – Healthcare IT Today Podcast Episode 139

Healthcare IT Today

For the 139th episode of the Healthcare IT Today Podcast we are talking about the patient experience! Putting patients first and focusing on the patient experience is something a lot of organizations have been talking about as a priority for a while now, but do they really mean it? How do you define it?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Patient Experience – Outside the Four Walls of the Hospital – Healthcare IT Today Podcast Episode 120

Healthcare IT Today

For the 120th episode of the Healthcare IT Podcast , we are taking a look at the patient experience outside of the hospital. We kick off this episode by detailing our own experiences with care outside of hospitals and clinics. We publish a new Healthcare IT Today podcast every ~2 weeks.

article thumbnail

Improving Patient Experience with Digital Transformation

Healthcare IT Today

Becoming patient centric in your organization isn’t something that you can do all at once. It’s a slow process that requires you to think about the patient experience in every single aspect of your organization. But how exactly does digital transformation impact the patient experience?

article thumbnail

Tracking the Patient Experience Using Qualtrics at Intermountain Health

Healthcare IT Today

Furthermore, Intermountain Health wants to build customer preferences into each individual’s record so that every caregiver the patient meets with understands fully what they need and where they are on their patient journey. And for an exclusive look at our top stories , subscribe to our newsletter.

article thumbnail

The Unexpected Virtual Solution Elevating the Patient Experience

Healthcare IT Today

This not only bridges the gap between empathy and technology but goes beyond mere observation, offering a tech-assisted safety net that enhances the overall patient experience. The patient experience has always been a top concern, but health systems constantly grapple with barriers like limited time, funds, and resources.

article thumbnail

RLDatix Acquires SocialClimb, Empowering Healthcare Organizations with Enhanced Provider Reputation Management and Patient Experience Data Insights

Healthcare IT Today

This functionality will complement and enhance RLDatix’s established patient experience capabilities, which include real-time feedback collection and survey management.