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Patient Experience – 2025 Health IT Predictions

Healthcare IT Today

We reached out to our incredible Healthcare IT Today Community to get their insights on what will happen in the coming year and boy did they deliver. The integration of high-quality, predictive consumer data into healthcare will revolutionize the patient experience by making it more personalized, proactive, and patient-centered.

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Telemedicine, enabled with responsible AI, can improve the patient experience

Healthcare IT News - Telehealth

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. What aspects of a hospital's or health system's patient experience can telemedicine touch? How exactly can telehealth improve these aspects of the patient experience?

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Zoom takes Suki partnership to next level

Healthcare IT News - Telehealth

Zoom's funding will help the seven-year-old company better tackle documentation burnout, improve patient experiences, and expand its team. Nearly 140,000 healthcare organizations use Zoom for telehealth, the company noted in October when it announced its genAI clinical notes integration partnership in October.

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Unifying telemedicine efforts can help health systems succeed with virtual care

Healthcare IT News - Telehealth

Scott Wilson, senior director, HHS enterprise growth strategy, at Teladoc Health, will address this subject along with two co-speakers from Valley Health System at a HIMSS25 educational session entitled "Unlocking Virtual Care: A Collaborative Approach to Expansion and Success." at HIMSS25 in Las Vegas.

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Tracking the Patient Experience Using Qualtrics at Intermountain Health

Healthcare IT Today

” Intermountain Health , provider with 33 hospitals about 400 clinics, wanted to cull information of that type from the many interactions they have with patients—32 million phone calls in Utah alone, according to chief strategy officer Dan Liljenquist.

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At Baptist Health, Epic-linked asynchronous telehealth boosts provider and patient experience

Healthcare IT News - Telehealth

Early last year, Baptist Health, a health system based in Louisville, Kentucky, was taking note of the lessons staff had learned and the data gathered through the first year of the pandemic to reassess the organization's overall virtual care strategy and current digital health tools. Healthcare IT News is a HIMSS Media publication.

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The Unexpected Virtual Solution Elevating the Patient Experience

Healthcare IT Today

This not only bridges the gap between empathy and technology but goes beyond mere observation, offering a tech-assisted safety net that enhances the overall patient experience. The patient experience has always been a top concern, but health systems constantly grapple with barriers like limited time, funds, and resources.