Healthcare IT News - Telehealth

NOVEMBER 12, 2019

" 60% said they were "very" or "extremely" prepared to manage portals, but fewer health systems were well-positioned to store high volumes of data (53%), offer provider-facing communication platforms (50%), or secure video technology to connect docs and patients (47%). Focus on Patient Experience.

Patient Experience 167

Patient Experience Telehealth Primary Care Remote care 167

Healthcare IT Today

MAY 28, 2024

I recently was able to attend the Qualtrics X4 conference that’s focused on collecting and using data to improve the patient experience. It’s always a fun event to attend because many conferences just talk about patient experience anecdotally and in generalities. Check out the video below to learn more.

Patient Experience 124

Patient Experience EMR EHR Healthcare IT 124

Healthcare IT Today

APRIL 21, 2023

Furthermore, Intermountain Health wants to build customer preferences into each individual’s record so that every caregiver the patient meets with understands fully what they need and where they are on their patient journey. Qualtrics covered travel and expenses for Healthcare Scene to attend the conference.

Patient Experience 122

Patient Experience Healthcare IT Leadership Health IT 122

Healthcare IT Today

AUGUST 7, 2023

For the 120th episode of the Healthcare IT Podcast , we are taking a look at the patient experience outside of the hospital. We kick off this episode by detailing our own experiences with care outside of hospitals and clinics. We publish a new Healthcare IT Today podcast every ~2 weeks.

Patient Experience 98

Patient Experience Healthcare IT Telehealth Remote care 98

Healthcare IT News - Telehealth

APRIL 18, 2022

Patient experience and access, along with provider efficiency, were areas Baptist wanted to improve – to ensure the virtual tools it had were helping to meet its overall goals around care delivery, and to ensure it was providing innovative quality care to meet community needs. THE PROBLEM. " Dr. Brett A. MARKETPLACE.

Patient Experience 189

Patient Experience Telehealth Telemedicine EHR 189

Healthcare IT News - Telehealth

FEBRUARY 17, 2025

Ensure the best potential to address organizational workforce, clinical, business and IT needs while improving access to care, patient experience and quality outcomes. What kind of virtual care will you be discussing and how is it being used in healthcare in the context of your session's content? at HIMSS25 in Las Vegas.

Telemedicine 146

Telemedicine Nursing Telehealth Patient Experience 146

Healthcare IT Today

NOVEMBER 13, 2024

” In this extended video conversation, Gulbis and Rishi Sarna, MD, Chief Clinical Officer at Backline , discuss the purpose and process of advance care planning (ACP). See the video for a deep discussion of how to make ACP part of medical practice without burdening your clinical providers.

Healthcare IT 122

Healthcare IT Patient Experience Telemedicine Telehealth 122

Healthcare IT News - Telehealth

DECEMBER 7, 2020

In the meantime, here are some of the most-read Healthcare IT News stories of 2020 so far. In light of COVID-19, there's been some leeway given with regard to timelines and compliance dates – but change is coming for interoperability across the healthcare ecosystem. Healthcare IT News is a HIMSS publication.

Healthcare IT 215

Healthcare IT Public Health Interoperability Telehealth 215

Healthcare IT Today

NOVEMBER 19, 2024

Watch our video interview to learn more about healthcare AI, using it in a responsible manner, and much more. Learn more about enGen: [link] Listen and subscribe to the Healthcare IT Today Interviews Podcast to hear all the latest insights from experts in healthcare IT.

Healthcare IT 118

Healthcare IT Patient Experience Leadership Health IT 118

Healthcare IT Today

NOVEMBER 20, 2024

Kumbhat talks a bit about future directions, which include protecting a session against user mistakes or other types of compromises, and making it easy for the patient to come back. Learn more about Okta: [link] Listen and subscribe to the Healthcare IT Today Interviews Podcast to hear all the latest insights from experts in healthcare IT.

EHR 115

EHR Healthcare IT Telehealth Patient Experience 115

Healthcare IT Today

NOVEMBER 14, 2024

Check out the video below to learn more about HealthNet’s experience with eClinicalWorks in the cloud and leveraging healow to improve revenue cycle management in their organization. eCW is a proud sponsor of Healthcare Scene. And for an exclusive look at our top stories, subscribe to our newsletter and YouTube.

RCM 124

RCM EMR Healthcare IT Patient Experience 124

Healthcare IT Today

NOVEMBER 22, 2022

Check out these short video interviews to learn more. First up is Sarah Brandt, Associate Principal at Divurgent , who shared with us what she was hearing about patient experience at the conference. We all know that healthcare organizations are combatting financial headwinds, staffing challenges, and healthcare consumerism.

Patient Experience 115

Patient Experience Healthcare IT Health IT Leadership 115

Healthcare IT Today

APRIL 3, 2023

For the 111th episode of the Healthcare IT Podcast , we are diving deep into experience management! We start off by examining where we are today with our approach to experience management in healthcare. Then, we do the same with employee experience management.

Healthcare IT 111

Healthcare IT Patient Experience Health IT Leadership 111

Healthcare IT Today

SEPTEMBER 14, 2023

Additionally, we discussed a sensitive use case, wherein CyncHealth proactively informs healthcare providers when a patient passes away so they can discontinue provider outreach, thus avoiding further distress to grieving families and wasting staff resources.

Patient Experience 126

Patient Experience Health Data Interoperability HIPAA 126

Healthcare IT News - Telehealth

FEBRUARY 28, 2025

The simplicity of the app’s interface and the seamless call experience were standout features. Nurses spend less time coordinating phone or video calls manually, as the app streamlines the process. And the app enhances patient satisfaction, which improves hospital ratings and attracts more patients.

Nursing 117

Nursing Digital Health Patient Experience Healthcare IT 117

Healthcare IT Today

FEBRUARY 5, 2025

Sayvant meets the needs of acute care in many ways, described in this video by CEO Justin Mardjuki. But Mardjuki sees hospitals that use ambient voice solutions choosing to migrate scribes to more direct patient care, which improves the patient experience. Tell us what you think.

EHR 72

EHR Patient Experience Healthcare IT Nursing 72

Healthcare IT Today

AUGUST 21, 2023

For the 121st episode of the Healthcare IT Podcast , we are taking a little inspiration from TikTok’s Adventures In Aardia. We publish a new Healthcare IT Today podcast every ~2 weeks. Then, we’ll be publishing each episode as a podcast and YouTube video here after it finishes on the radio.

Healthcare IT 98

Healthcare IT Health IT Patient Experience EMR 98

Healthcare IT News - Telehealth

JANUARY 7, 2021

The KLAS report was organized into three main facets of the telehealth tech landscape: virtual care platforms, video conferencing platforms and electronic health record-centric virtual care platforms. Microsoft Teams has scaled well, say customers, although the patient experience lags behind other solutions. WHY IT MATTERS.

Telehealth 211

Telehealth Patient Experience EMR EHR 211

Healthcare IT News - Telehealth

FEBRUARY 15, 2021

"The landscape of medicine was beginning to shift, and it was clear that patients didn't want to travel far or wait hours to see a doctor for problems that could be addressed through a video visit," Testa explained. Healthcare IT News recently compiled a comprehensive list of these vendors with detailed descriptions.

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Telehealth Telemedicine Patient Experience HIPAA 217

Healthcare IT News - Telehealth

SEPTEMBER 16, 2020

The program connects qualifying veterans with iPads, helping 50,000 of them more easily take part in telehealth services and access other VA virtual healthcare services. For instance, the agency has teamed with Verizon to offer veterans who are customers gain wider access to the VA Video Connect telehealth app.

Telehealth 218

Telehealth Connected Care Mental health Patient Experience 218

Healthcare IT Today

MARCH 20, 2025

Contreras, CPXP, Director, Patient Experience at North Shore University Hospital/Northwell Health, smart means not just capturing a lot of information, but using it to deliver better care. This video highlights insights about patient care and team coordination from Contreras and Joseph A. ” According to Juan A.

Patient Experience 52

Patient Experience Healthcare IT Leadership Health IT 52

Healthcare IT Today

DECEMBER 15, 2022

The improvements in prior authorizations alone could save the industry hundreds of millions, improve outcomes, and create a better patient experience. Watch the video to learn more about Avaneer’s innovative approach to delivering interoperability and innovation throughout the healthcare continuum. Tell us what you think.

Patient Experience 98

Patient Experience Interoperability FHIR Healthcare IT 98

Healthcare IT Today

JUNE 26, 2024

Qualtrics is a data collection and analysis platform that’s used by many in health care, focused on “experience management.” ” In this video, Adrienne Boissy, MD, Chief Medical Officer, explains that good treatment depends on empathy—even on love.

Patient Experience 115

Patient Experience EHR Healthcare IT Leadership 115

Healthcare IT News - Telehealth

JUNE 11, 2020

" By directly integrating video conferencing within the athenaOne EHR, the company says it hopes to streamline patient and provider experience. " Nurses can complete patient intake through the EHR and then initiate a so-called virtual handoff to practitioners. Healthcare IT News is a HIMSS Media publication.

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EHR Telehealth HIPAA Nursing 211

Healthcare IT Today

NOVEMBER 8, 2024

We reached out to our brilliant Healthcare IT Today Community with the question – how is the integration of digital health tools, telemedicine, and mobile health applications contributing to the enhancement of population health management, and what challenges exist in ensuring equitable access to these technologies across diverse communities?

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Mobile Health Digital Health Telemedicine Primary Care 138

Healthcare IT News - Telehealth

JULY 22, 2024

This opened the door to inconsistencies in processes that could lead to delays and affect the patient experience. By reducing the need for patients to travel and wait for advanced imaging , staff knew they could make a significant impact. A lways prioritize the patient experience. Enterprise Taxonomy:

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Patient Experience Healthcare IT 196

Healthcare IT News - Telehealth

AUGUST 9, 2022

"The conversion allowed Intermountain to focus on healthcare delivery across all 25 hospitals and expand our collaborations with critical access hospitals across the Intermountain West," he explained. The visits are conducted via personal devices and can be dynamic or scheduled to improve patient access.

Telehealth 215

Telehealth EHR Patient Experience Leadership 215

Healthcare IT Today

MARCH 13, 2025

Watch the video for a full view of the impact of Kinetik’s RCM in health care transportation. Learn more about Kinetik: [link] Listen and subscribe to the Healthcare IT Today Interviews Podcast to hear all the latest insights from experts in healthcare IT.

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RCM Medical Billing Healthcare IT Patient Experience 78

Healthcare IT Today

JUNE 12, 2024

In a field as personal and as important as healthcare, it is vital that we are giving our patients the best experience possible. But with how often healthcare changes, it can be tricky to stay up to date and know what to focus on. The video below is a compilation of their answers!

Patient Experience 83

Patient Experience Life Science Telehealth Healthcare IT 83

Healthcare IT Today

AUGUST 22, 2022

For the 95th episode of the Healthcare IT Podcast , we’re talking about the future of primary care. Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast. We publish a new Healthcare IT Today podcast every ~2 weeks. Google Podcasts. Stitcher Podcast Radio.

Primary Care 97

Primary Care Healthcare IT Patient Experience Health IT 97

Healthcare IT News - Telehealth

MAY 14, 2020

Also, patients had a continued need to reach out to their primary care physicians to get questions answered about COVID-19. While the health system previously had a platform available for clinicians to deliver outpatient scheduled video visits as needed, demand in February 2020 only required supporting about two scheduled video visits weekly.

Telehealth 218

Telehealth Nursing Telemedicine Primary Care 218

Healthcare IT Today

NOVEMBER 14, 2023

Yosi Health offers a full suite of virtual patient intake services that lets patients fill out forms and complete their intake before they come in for clinical visits, online self-scheduling of appointments, two-way text communication, billing, patient surveys, telehealth and more. Tell us what you think.

Patient Experience 129

Patient Experience Healthcare IT EHR Telehealth 129

Healthcare IT News - Telehealth

JANUARY 15, 2021

A study published this week in the Journal of the American Medical Association Network Open found that although medical oncologists recognized the convenience and access to care presented by telehealth video visits, many raised doubts about its clinical effectiveness. Kat Jercich is senior editor of Healthcare IT News.

Telehealth 160

Telehealth Patient Experience Healthcare IT 160

Healthcare IT News - Telehealth

JANUARY 20, 2022

He sees three major developments: healthcare will become a digital-first system; decentralization will become a major theme for health and life sciences organizations; and video will be part of every healthcare experience. Healthcare IT News interviewed Emerson to have him expand upon his predictions for the year.

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Life Science Primary Care Mental health Drug Development 203

Healthcare IT News - Telehealth

DECEMBER 9, 2020

Urgently Ortho in San Francisco, California, had an overarching goal: to create a tech-enabled orthopedic urgent care facility that provided a seamless patient experience using technology that could scale with leadership’s growth ambitions. ” Most hospital EHRs did not offer a great patient experience.

EHR 195

EHR Telehealth Patient Experience Leadership 195

Healthcare IT News - Telehealth

JUNE 11, 2020

Lown of the Schwartz Center for Compassionate Healthcare and Arwen Sheridan and Ian Tong of telehealth company Doctor on Demand. It suggests that Doctor on Demand’s video-based visits are often leading to rewarding relationships between patients and physicians and to improved patient satisfaction.

Telehealth 218

Telehealth Primary Care Telemedicine Patient Experience 218

Healthcare IT News - Telehealth

NOVEMBER 8, 2022

Much like the rest of the healthcare industry, at the start of the pandemic, the patient load was overwhelming. "Virtual care required a recast in strategy to address interoperability, patient experience, provider experience and cost," said Gerard Frunzi, director of virtual care at Centura Health.

EHR 147

EHR Telehealth Telemedicine Interoperability 147