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Patient experience is evolving as providers embrace telehealth

Healthcare IT News - Telehealth

John Halamka, international healthcare innovation professor at Harvard Medical School, agreed, predicting a new era of "virtualist centers in what were formerly known as hospitals. Focus on Patient Experience. This month, our coverage will continue a special focus on the patient experience.

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Hospital IT leaders talk lessons learned from a tough pandemic year

Healthcare IT News - Telehealth

"While many acknowledged the importance of the patient experience, we firmly believe one cannot address the digital patient experience without acknowledging the impact of that upon the digital clinician experience." " Taking care of yourself.

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NYU Langone Health used its FCC grant to expand Epic-linked telehealth

Healthcare IT News - Telehealth

The organization has offered services such as virtual urgent care, telepsychiatry and virtual post-op appointments for several years to meet the needs of patients. Telemedicine is not only cost-effective for both the patient and the hospital, it also can reduce the risk of exposure to disease for all parties, especially during a pandemic.

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Oncology Patients experience a personalized journey with interventions and education for better care

Consumer eHealth Engagement

We felt it would be valuable to extend TapCloud to our general oncology patients because we had seen such a positive response using it for those with high symptom burden and advance disease. We believe many patients and caregivers will benefit from having this tool available to use” Patient Experience.

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RPM strategies for moving from discharge to hospital-at-home care

Healthcare IT News - Telehealth

A variety of factors have given rise to more focus on hospital-at-home – the pandemic, persistent staffing shortages, rising costs, patient complications, such as delirium – leading CMS to increase financial incentives to provide care at home without reducing quality or access. This is at the core of population health.

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Asynchronous video for pre-op boosts patient and staff experience

Healthcare IT News - Telehealth

" MEETING THE CHALLENGE TBRHSC automated the pre-op messaging for all surgeries across Northwestern Ontario surgical hospitals. "Another stat we know because of the analytics is that 99% of patients found the videos helpful and felt more prepared for surgery after they watched the videos," Fedell reported.

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Ambulatory surgery center's virtual care platform helps boost productivity and patient satisfaction

Healthcare IT News - Telehealth

"We knew we needed to create an environment of safety while still retaining control over our patients' recovery journey. "We wanted to gain insights into how patients were recovering at home, see feedback on their progress and outcomes, and enrich the patient experience from start to finish," he said.

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