Healthcare IT Today

JANUARY 8, 2025

Outsourcing will pivot to a more surgical, targeted strategy, focusing on high-impact, specialized areas like revenue integrity, underpayment recovery, and the more commonplace out-of-state Medicaid and small balance recovery work where RCM outsourcing supplements streamlined, automation-empowered teams instead of replacing them.

Health IT 87

Health IT RCM Life Science Patient Experience 87

Healthcare IT Today

JUNE 29, 2023

Revenue Cycle Management (RCM) is like a one of those huge Lego sculptures. Having a well executed RCM strategy is crucial to keep your organization running because it impacts everything. From the outside it looks one thing, but upon further inspection there are a million tiny little pieces that fit together to create the whole.

RCM 103

RCM Primary Care Leadership Healthcare IT 103

Healthcare IT Today

OCTOBER 23, 2023

Lean into an Evidence-Based Cadence for Communications There is a science to communicating with patients about their financial responsibility for care—one that incorporates data such as the patient’s past history of medical payment, how likely they are to respond to a particular form of communication, like digital versus paper, and how quickly.

RCM 120

RCM Patient Experience Medical Billing Medicare 120

Healthcare IT Today

APRIL 10, 2025

.” Singh says that health care organizations are accustomed to automation for administration, but are now exploring it for such clinical tasks as patient access, registration, and RCM. Fraud, waste, and abuse, patient and provider experience, claims review, utilization management, and prior authorization are all being addressed with AI.

RCM 75

RCM Healthcare IT EMR EHR 75

Healthcare IT Today

AUGUST 9, 2024

Ultimately, the integration of true AI and machine learning in RCM contributes to greater accuracy, reduced denials, and a better patient experience. The best RCM work is eliminating the work itself, and if the work cannot be eliminated then it’s about automating the work through AI and machine learning models.

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RCM Interoperability Healthcare IT Patient Experience 122

Healthcare IT Today

JANUARY 20, 2023

So often in talking about Revenue Cycle Management (RCM) the focus is placed onto the organization. How do we improve RCM? How to can we incorporate digital solutions into RCM? However, that leaves out one huge piece of RCM. So let’s take a moment and focus on the patient’s experience with RCM.

Patient Experience 114

Patient Experience RCM Healthcare IT Leadership 114

Hinduja Global Solutions

FEBRUARY 8, 2021

For better RCM, prioritize people and track with technology. Proper revenue cycle management (RCM) involves careful documentation of the entire patient journey, from pre-registering through payment collection. Across the healthcare industry, health information mismanagement is causing a loss of millions of dollars each year.

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RCM Leadership Health Information 52