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With the help of a strategic telehealth partner, these organizations are better positioned to maintain CCBHC accreditation through high-quality support, evidence-based care, and a team of virtual providers. Let’s take a look at how telehealth can be leveraged in a virtual environment and provide evidence-based care.
Providing culturally competent care through telehealth. Telehealth gives access to patients looking for a provider who can better understand their culture. Regardless of where a patient lives, telehealth can connect them with a provider who can better relate to their experiences. Be aware of cultural differences.
Christiana Care now has crafted a five-year strategy that's based on what it sees as the fundamentals of a "during COVID" world that staff experienced. Where possible, we are trying to eliminate flat governance patterns and ensuring there is a participatory hierarchy that includes physician and clinical leadership."
This process starts with the CCBHC choosing to share their data with a trusted virtual behavioral health partner, like Iris Telehealth, who then analyses and identifies opportunities for improvement. Through these partnerships, we’ve built an aggregation of knowledge we can share.
However, because the majority are already keen on developing their AI knowledgebase and how it could reduce administrative burden, I hope and believe that 2024 will be the year when managed care begins to embrace the benefits of ChatGPT and other AI tools.
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