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Shanghai-based Ping An Health, the health technology unit of Chinese insurance firm Ping An, has launched a generative AI-powered chatbot on its mobilehealth application featuring the avatars of real physicians.
At the same time, digital health companies should collaborate with the insurance industry to build a knowledgebase about risks and safety to bring some standardization and accountability to the market. Those risks do not naturally fit, Beazley says, into traditional insurance silos.
IBM Watson Health has recently partnered with Quest Diagnostics to provide clinicians with recommended “… unbiased, evidence-based approaches based on a detailed view of the tumor’s mutations, scientific journals, and MSK’s OncoKB, a precision oncology knowledgebase.”
“We are digging into the questions that our customers ask so that we can improve our knowledgebase. With ongoing patient feedback, Providence Health has identified and has been addressing several areas to improve the patient experience.
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