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Shanghai-based Ping An Health, the health technology unit of Chinese insurance firm Ping An, has launched a generative AI-powered chatbot on its mobilehealth application featuring the avatars of real physicians.
At the same time, digital health companies should collaborate with the insurance industry to build a knowledgebase about risks and safety to bring some standardization and accountability to the market. Those risks do not naturally fit, Beazley says, into traditional insurance silos.
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