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Outsourcing will pivot to a more surgical, targeted strategy, focusing on high-impact, specialized areas like revenue integrity, underpayment recovery, and the more commonplace out-of-state Medicaid and small balance recovery work where RCM outsourcing supplements streamlined, automation-empowered teams instead of replacing them.
Another topic for the experts in the Healthcare IT Today community highlighted AI use cases such as RCM automation, diagnostic efficiency, clinical documentation, and predictive analytics. Read more… Introducing the LifeSciences Today Podcast. Read more… When Numbers Talk: Bridging Gaps in Healthcare Leadership.
AI-powered revenue cycle management (RCM) systems streamline billing and coding processes, reduce claim denials, and optimize revenue capture. Pratik Maroo, Head of Healthcare and LifeSciences at Zensar Healthcare organizations and information management professionals must be careful while leveraging emerging technologies such as AI.
More than 80% of healthcare and lifescience executives expect AI and cybersecurity to dominate the investment market in 2025 , according to a BRG report. MDaudit released AI Assist to help answer queries from RCM professionals. New York-based Syracuse Orthopedic Specialists chose Veradigm RCM and coding modules.
The market will see increased asks/attention for bots as they are critically needed in RCM to offset staff shortage, enhance staff retention, and accelerate tasks (ultimately cash flow). Automation is making a big difference in revenue cycle management (RCM). Even chatbots that can triage and provide information are automated.
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