Healthcare IT Today

APRIL 29, 2024

For the 139th episode of the Healthcare IT Today Podcast we are talking about the patient experience! Putting patients first and focusing on the patient experience is something a lot of organizations have been talking about as a priority for a while now, but do they really mean it? What is patient experience?

Patient Experience 120

Patient Experience Healthcare IT Health IT Leadership 120

Healthcare IT Today

MARCH 14, 2022

The term “consumer experience” has become more prevalent in healthcare over the past couple of years. Many Health IT companies and organizations use the term interchangeably with “patient experience”. Patients Are Not Homogenous Day 1 […]. That is a mistake according to an expert panel at the 2022 HIMSS conference.

Patient Experience 122

Patient Experience Health IT Healthcare IT Leadership 122

Healthcare IT Today

SEPTEMBER 20, 2023

This not only bridges the gap between empathy and technology but goes beyond mere observation, offering a tech-assisted safety net that enhances the overall patient experience. The patient experience has always been a top concern, but health systems constantly grapple with barriers like limited time, funds, and resources.

Patient Experience 124

Patient Experience Nursing Healthcare IT Leadership 124

Healthcare IT Today

APRIL 21, 2023

Furthermore, Intermountain Health wants to build customer preferences into each individual’s record so that every caregiver the patient meets with understands fully what they need and where they are on their patient journey.

Patient Experience 117

Patient Experience Healthcare IT Leadership Health IT 117

Healthcare IT Today

FEBRUARY 8, 2024

Innovaccer Acquires Leading Digital Marketing and Customer Relationship Management (CRM) Platform to Transform the Patient Experience, Succeed with Value-Based Care, and Accelerate Growth Innovaccer Inc. We were looking for companies who could help us enhance our Experience pillar’s focus on improving patient experiences.

Patient Experience 120

Patient Experience Life Science Leadership EHR 120

Healthcare IT Today

JANUARY 20, 2023

In an increasingly competitive world for patient loyalty, it is crucial the patient focuses on their health and not on chasing down billing errors. A seamless billing process improves the patient experience and allows patient health to be prioritized without distractions. So interesting!

Patient Experience 114

Patient Experience RCM Healthcare IT Leadership 114

Healthcare IT Today

MAY 4, 2023

As a result, patient care has suffered, with a recent study conducted by Weave revealing that nearly two in three patients have felt rushed, not heard, or not paid attention to by their healthcare provider in the last 12 months.

Patient Experience 107

Patient Experience Leadership Healthcare IT 107

Healthcare IT Today

APRIL 1, 2025

Quantitative data from unsolicited feedback reveals the prevalence of topics and pain points in the conversations, while qualitative data from individual conversations captures the authentic voices and emotions within the patient experience–from patients and caregivers to agents and HCPs.

Patient Experience 98

Patient Experience Healthcare IT Leadership Health IT 98

Healthcare IT News - Telehealth

FEBRUARY 17, 2025

He holds a master's degree in communications and leadership theory from Gonzaga University and has extensive experience in health system IT and clinical and business operations, as well as in the public health and environmental health sectors. Build clinical and business champions and momentum for the next steps.

Telemedicine 141

Telemedicine Nursing Telehealth Patient Experience 141

Healthcare IT Today

AUGUST 7, 2023

For the 120th episode of the Healthcare IT Podcast , we are taking a look at the patient experience outside of the hospital. We kick off this episode by detailing our own experiences with care outside of hospitals and clinics. We kick off this episode by detailing our own experiences with care outside of hospitals and clinics.

Patient Experience 98

Patient Experience Healthcare IT Telehealth Remote care 98

Digital Health Global

FEBRUARY 13, 2025

She joins Visana Health with a track record of driving digital health transformation efforts and leveraging value-based models to drive better outcomes, elevate patient experiences, and improve cost efficiency under her leadership at organizations including Oncology Care Partners, Amazon Care and Takeda Digital Ventures.

Leadership 88

Leadership Healthcare Innovation Patient Experience Digital Health 88

Health Populi

MARCH 10, 2025

.” In their methodology for curating this list, ECRI takes what they call a total systems safety (TSS) approach incorporating four pillars which together drive patient safety: Patient & family engagement Learning system Workforce safety & wellness, and, Culture, leadership, & governance.

Leadership 194

Leadership EHR Health IT Medical Technology 194

Healthcare IT Today

NOVEMBER 22, 2022

First up is Sarah Brandt, Associate Principal at Divurgent , who shared with us what she was hearing about patient experience at the conference. Plus, she shares a few ideas on what healthcare organizations should be doing now when it comes to improving the experience of patients at their organization.

Patient Experience 111

Patient Experience Healthcare IT Health IT Leadership 111

Healthcare IT Today

JANUARY 4, 2025

Amid a history of high-profile breaches, more organizations are taking a proactive approach to cybersecurity and having discussions at a leadership level. Read more… 2025 Predictions: Patient Experience. Colin Hung asked Steve Cagle at Clearwater this question at HLTH. Read more… 2025 Health IT Predictions: Pharma.

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EHR Interoperability Drug Development Healthcare IT 90

Healthcare IT Today

OCTOBER 14, 2024

Our acquisition of Extract Systems represents a significant stride in Vyne Medical’s leadership in healthcare automation,” said Caleb Manscill, President at Vyne Medical. Outcomes include improved financial strength, operational performance, and patient experience. For more information, visit vynemedical.com.

Leadership 113

Leadership Patient Experience Health Information Healthcare IT 113

Health Populi

DECEMBER 2, 2022

The third chart tells us that patients-as-consumers would most likely sacrifice dining out, entertainment, and travel to be able to pay medical bills. Qualtrics’ data bolsters our understanding of health care costs baked into the patient financial experience and, more broadly, the overall patient experience.

Mental health 177

Mental health Patient Experience Medical Billing Leadership 177

Lloyd Price

DECEMBER 21, 2024

Enhanced Patient Experience: Personalised Care: By understanding a patient's complete health history, clinicians can tailor treatment plans to individual needs, leading to better outcomes and patient satisfaction.

Patient Experience 73

Patient Experience healthcare technology EHR Leadership 73

Lloyd Price

OCTOBER 14, 2024

The patient experience and consumer-centric healthcare. Healthcare Technology Thought Leadership from Nelson Advisors – Market Insights, Analysis & Predictions. Purpose: The conference aims to accelerate the transformation of healthcare by providing a forum for thought leadership, networking, and deal-making.

Leadership 57

Leadership healthcare technology Digital Health Mental health 57

Healthcare IT News - Telehealth

DECEMBER 9, 2020

Urgently Ortho in San Francisco, California, had an overarching goal: to create a tech-enabled orthopedic urgent care facility that provided a seamless patient experience using technology that could scale with leadership’s growth ambitions. ” Most hospital EHRs did not offer a great patient experience.

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EHR Telehealth Patient Experience Leadership 195

Healthcare IT Today

DECEMBER 24, 2024

With at-home diagnostic tools like blood and urine tests and advanced remote monitoring tools, patients can engage more proactively in their care in collaboration with their care providers, fostering better outcomes for chronic conditions. Equity in healthcare must also take center stage to improve the overall patient experience.

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Mental health Health IT Primary Care Patient Experience 88

Healthcare IT Today

JUNE 12, 2024

In order to help we stopped our brilliant Healthcare IT Today Community members at this year’s ViVE to ask them – what patient experience technology is moving the needle the most right now? What patient experience technology do you think is moving the needle the most right now?

Patient Experience 80

Patient Experience Life Science Telehealth Healthcare IT 80

Lloyd Price

NOVEMBER 30, 2024

Exec Summary: Artificial Emotional Intelligence (AEI) holds significant potential to revolutionise healthcare by enhancing patient care, improving diagnostic accuracy, and streamlining processes. Healthcare Technology Thought Leadership from Nelson Advisors – Market Insights, Analysis & Predictions.

Mental health 73

Mental health Patient Experience healthcare technology Leadership 73

Lloyd Price

FEBRUARY 19, 2025

Healthcare Technology Thought Leadership from Nelson Advisors Market Insights, Analysis & Predictions. Personalised medicine: Tailored treatment plans based on individual patient data necessitate integrated platforms to track and analyse information. This trend is driven by several factors, including: 1.

Digital Health 78

Digital Health Interoperability Mental health Telemedicine 78

Healthcare IT Today

OCTOBER 11, 2024

This capital brings the company’s total funding to $165 million, enabling Suki to invest in commercial initiatives, accelerate product development, and expand its leadership team.

EHR 117

EHR healthcare technology Primary Care Leadership 117

Healthcare IT Today

OCTOBER 29, 2024

This new capital will help extend the company’s market leadership and momentum, by adding partnerships with more provider groups, growing payer coverage, servicing new employer partners, and expanding into Medicare populations beginning in 2025. Oshi has partnered with innovative benefit leaders from employers such as Dayforce , Koch Inc.

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HC Primary Care Leadership Patient Experience 106

Healthcare IT Today

MARCH 5, 2025

These acquisitions solidify XRHealths leadership in the therapeutic XR industry, offering AI-powered, value-based solutions to expand care accessibility. To date, XRHealths platform has been utilized by over 2,000 clinicians to treat more than 50,000 patients, with over 1 million XR therapy sessions completed worldwide.

Pain management 64

Pain management Mental health Chronic pain management Patient Experience 64

Lloyd Price

DECEMBER 2, 2024

Focus on Patient Experience and Outcomes: HealthTech companies that prioritise patient experience, improve outcomes, and reduce healthcare costs are likely to be highly valued. Healthcare Technology Thought Leadership from Nelson Advisors – Market Insights, Analysis & Predictions.

Mental health 67

Mental health Digital Health healthcare technology Telehealth 67

Health Populi

MARCH 3, 2025

Enhance the health care experience. For several years, I was a member of HIMSS Patient Engagement committee from its launch around 2013.

Digital Health 177

Digital Health Medical Billing Primary Care Interoperability 177

Health Populi

FEBRUARY 27, 2024

Kudos to NABIP for developing this document and taking a leadership position in supporting health care as a civil right for all consumers, emerging as health citizens, in America. The post A Health Consumer Bill of Rights: Assuring Affordability, Access, Autonomy, and Equity appeared first on HealthPopuli.com.

HIPAA 354

HIPAA Public Health Telehealth Leadership 354

Healthcare IT Today

MARCH 25, 2025

Patient experience boost with AI. Greenway Patient Connect uses AI to simplify scheduling, provider selection, and patient communication. That is time they can now spend with patients instead of fighting with their EHR. It is a rare behind-the-scenes look at how a big-name EHR solution provider is integrating AI.

EHR 52

EHR Patient Experience Leadership Healthcare IT 52

Health Populi

MARCH 12, 2020

A2 from AMJ: The ATA was working with leadership/telehealth champions in Congress the prior week and the week leading up to the vote. Congressional leadership on February 28 2020. How would you improve what’s in the bill to optimize the use of telehealth in this challenging public health moment?

Telehealth 305

Telehealth Telemedicine Medicare Public Health 305

Healthcare IT News - Telehealth

FEBRUARY 2, 2023

"Leveraging our deep experience in telemedicine, it made sense to apply bidirectional audio/video technology to assist our nursing colleagues in addressing some of the issues we hoped to alleviate as we piloted a new model of nursing care," Trepanier said. Executive sponsorship/leadership.

Nursing 176

Nursing Telemedicine Leadership Patient Experience 176

Healthcare IT News - Telehealth

AUGUST 9, 2022

As a centralized service, it was possible to engage with a broad consortium of departments such as legal, finance, marketing, compliance and physician affairs to develop models, learn about the nuances of implementing telehealth as an embedded service and engage with clinical leadership on the opportunities.

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Telehealth EHR Patient Experience Leadership 213

Healthcare IT News - Telehealth

DECEMBER 11, 2020

"Banner Health is known for providing leadership and embracing technology to improve patient care in this rapidly transforming health care environment," said Scott Nordlund, chief strategy and growth officer, Banner Health, in a Cerner statement.

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Telehealth EHR Digital Health Leadership 197

Healthcare IT Today

OCTOBER 11, 2024

This can lead to unnecessary visits, improper billing, and confusing statements that leave patients feeling overwhelmed by medical bills. Technology can bridge this communication gap, improve the patient experience, and reduce friction to collect patient payments.

Medical Billing 88

Medical Billing Patient Experience RCM Healthcare IT 88

Healthcare IT Today

JANUARY 23, 2024

Tom Liddell, CEO at Harmony Healthcare IT A successful career in health IT leadership requires a unique blend of technical expertise, regulatory knowledge, and strong communication skills. Being academically strong greatly contributes to a healthcare leadership mindset. So many great insights here!

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healthcare technology Health IT Leadership Interoperability 126

Healthcare IT Today

FEBRUARY 6, 2025

The Access Healthcare leadership team will continue to steer the organization and lead this next stage of growth and innovation. based healthcare organizations to deliver best-in-class revenue cycle operations allowing providers to drive operational efficiency, reduce costs, and improve care for patients.

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RCM Leadership Patient Experience Health IT 64