Healthcare IT Today

FEBRUARY 8, 2024

Innovaccer Acquires Leading Digital Marketing and Customer Relationship Management (CRM) Platform to Transform the Patient Experience, Succeed with Value-Based Care, and Accelerate Growth Innovaccer Inc. We were looking for companies who could help us enhance our Experience pillar’s focus on improving patient experiences.

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Patient Experience Life Science Leadership EHR 124

Healthcare IT Today

SEPTEMBER 20, 2023

This not only bridges the gap between empathy and technology but goes beyond mere observation, offering a tech-assisted safety net that enhances the overall patient experience. The patient experience has always been a top concern, but health systems constantly grapple with barriers like limited time, funds, and resources.

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Patient Experience Nursing Healthcare IT Leadership 128

Healthcare IT Today

APRIL 19, 2022

There is little doubt that a good patient experience leads to better outcomes. A “good experience”, however, is a moving target that is shaped by consumer experiences in other industries like retail, banking, and hospitality. Patients are beginning to expect more personalized care.

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Patient Experience Healthcare IT Leadership 122

Healthcare IT Today

APRIL 21, 2023

Furthermore, Intermountain Health wants to build customer preferences into each individual’s record so that every caregiver the patient meets with understands fully what they need and where they are on their patient journey.

Patient Experience 122

Patient Experience Healthcare IT Leadership Health IT 122

Healthcare IT Today

OCTOBER 18, 2024

This functionality will complement and enhance RLDatix’s established patient experience capabilities, which include real-time feedback collection and survey management.

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Patient Experience Leadership healthcare technology Healthcare IT 124

Healthcare IT Today

JANUARY 20, 2023

In an increasingly competitive world for patient loyalty, it is crucial the patient focuses on their health and not on chasing down billing errors. A seamless billing process improves the patient experience and allows patient health to be prioritized without distractions. So interesting!

Patient Experience 119

Patient Experience RCM Healthcare IT Leadership 119

Healthcare IT Today

MAY 4, 2023

As a result, patient care has suffered, with a recent study conducted by Weave revealing that nearly two in three patients have felt rushed, not heard, or not paid attention to by their healthcare provider in the last 12 months.

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Patient Experience Leadership Healthcare IT 110

Healthcare IT Today

AUGUST 7, 2023

For the 120th episode of the Healthcare IT Podcast , we are taking a look at the patient experience outside of the hospital. We kick off this episode by detailing our own experiences with care outside of hospitals and clinics. We kick off this episode by detailing our own experiences with care outside of hospitals and clinics.

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Patient Experience Healthcare IT Telehealth Remote care 98

Health Populi

JUNE 8, 2022

Following the program, the company asked her to give a talk at their global leadership summit in January 2022. Her over-arching objective is to scale and sustain change in life sciences that brings the patient voice to research and commercialization for life-saving products.

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Life Science Pharmaceuticals Leadership Nursing 436

Healthcare IT Today

DECEMBER 20, 2024

The refinements to their DrChrono system have allowed the team at Source Healthcare to spend less time on administrative tasks and more time on improving patient experience. For example, when a clinic or healthcare facility refers a patient to a surgery center for a procedure, the patients health information needs to be transferred.

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Patient Experience EHR Interoperability Healthcare IT 59

Healthcare IT Today

SEPTEMBER 14, 2023

As health data sharing continues to evolve, the mere collection of patient data is no longer sufficient; it’s imperative that the data collected have tangible value for overburdened clinicians increasingly being requested to gather more data.

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Patient Experience Health Data Interoperability HIPAA 126

Healthcare IT Today

NOVEMBER 22, 2022

First up is Sarah Brandt, Associate Principal at Divurgent , who shared with us what she was hearing about patient experience at the conference. Plus, she shares a few ideas on what healthcare organizations should be doing now when it comes to improving the experience of patients at their organization.

Patient Experience 115

Patient Experience Healthcare IT Health IT Leadership 115

Health Populi

DECEMBER 2, 2022

The third chart tells us that patients-as-consumers would most likely sacrifice dining out, entertainment, and travel to be able to pay medical bills. Qualtrics’ data bolsters our understanding of health care costs baked into the patient financial experience and, more broadly, the overall patient experience.

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Mental health Patient Experience Medical Billing Leadership 177

Healthcare IT News - Telehealth

DECEMBER 9, 2020

Urgently Ortho in San Francisco, California, had an overarching goal: to create a tech-enabled orthopedic urgent care facility that provided a seamless patient experience using technology that could scale with leadership’s growth ambitions. ” Most hospital EHRs did not offer a great patient experience.

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EHR Telehealth Patient Experience Leadership 195

Healthcare IT Today

JUNE 12, 2024

In order to help we stopped our brilliant Healthcare IT Today Community members at this year’s ViVE to ask them – what patient experience technology is moving the needle the most right now? What patient experience technology do you think is moving the needle the most right now?

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Patient Experience Life Science Telehealth Healthcare IT 83

Health Populi

FEBRUARY 27, 2024

Kudos to NABIP for developing this document and taking a leadership position in supporting health care as a civil right for all consumers, emerging as health citizens, in America. The post A Health Consumer Bill of Rights: Assuring Affordability, Access, Autonomy, and Equity appeared first on HealthPopuli.com.

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HIPAA Public Health Leadership Telehealth 354

Health Populi

OCTOBER 25, 2019

Chris Mahai, who runs Aveus, Medecision’s consulting division, wrote the book BOLD on leadership. Bold leadership, Chris and her panel who represented three different roles and health industry segments all believe that leadership can and should be fostered, embraced and rewarded at all levels of an organization.

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Leadership Mental health Patient Experience Life Science 174

Healthcare IT Today

JANUARY 23, 2024

Tom Liddell, CEO at Harmony Healthcare IT A successful career in health IT leadership requires a unique blend of technical expertise, regulatory knowledge, and strong communication skills. Being academically strong greatly contributes to a healthcare leadership mindset. So many great insights here!

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healthcare technology Health IT Leadership Interoperability 130

Health Populi

MARCH 12, 2020

A2 from AMJ: The ATA was working with leadership/telehealth champions in Congress the prior week and the week leading up to the vote. Congressional leadership on February 28 2020. How would you improve what’s in the bill to optimize the use of telehealth in this challenging public health moment?

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Telehealth Medicare Telemedicine Public Health 305

Healthcare IT News - Telehealth

FEBRUARY 2, 2023

"Leveraging our deep experience in telemedicine, it made sense to apply bidirectional audio/video technology to assist our nursing colleagues in addressing some of the issues we hoped to alleviate as we piloted a new model of nursing care," Trepanier said. Executive sponsorship/leadership.

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Nursing Telemedicine Leadership Patient Experience 176

Healthcare IT Today

FEBRUARY 22, 2024

Optimized Care Coordination: Enhancing communication tools and collaborative strategies for better patient outcomes. Streamlined Referral Management: Simplifying referral processes to reduce administrative burdens and improve patient experiences.

Patient Experience 133

Patient Experience Mental health Leadership Mobile Health 133

Health Populi

JULY 26, 2022

For the former, Amazon leadership is talking up the company’s expertise in consumer experience and delight, efficiency and engagement (which I addressed in yesterday’s Day 1 post ). To be sure, it’s both.

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Primary Care BioTech Digital Health Medicare 413

Healthcare IT Today

JANUARY 17, 2024

.” Find a vendor that looks well-positioned to further your main goal: for instance, to improve the patient experience. He believes that the C-level role is most of all a question of leadership. It can be done by anyone who is strong in such leadership skills as articulating a vision and influencing people.

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Health IT Leadership Digital Health Patient Experience 128

Healthcare IT News - Telehealth

NOVEMBER 15, 2021

" Through the effort of this team, OhioHealth created an iterative cycle of workflow, technology, change management and patient experience improvements as an enterprise standard, he added. " Leadership believes in telemedicine. "From this we are sustaining our virtual health model," Kramer said.

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Connected Health Telehealth Telemedicine Leadership 217

Healthcare IT News - Telehealth

AUGUST 9, 2022

As a centralized service, it was possible to engage with a broad consortium of departments such as legal, finance, marketing, compliance and physician affairs to develop models, learn about the nuances of implementing telehealth as an embedded service and engage with clinical leadership on the opportunities.

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Telehealth EHR Patient Experience Leadership 191

Healthcare IT News - Telehealth

DECEMBER 11, 2020

"Banner Health is known for providing leadership and embracing technology to improve patient care in this rapidly transforming health care environment," said Scott Nordlund, chief strategy and growth officer, Banner Health, in a Cerner statement.

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Telehealth EHR Digital Health Leadership 179

Health Populi

JANUARY 20, 2019

He’s part of Philips’ leadership team, and as such design informs corporate strategy at the company. The consulting team assesses both patient experience and care pathways, beyond just the historical role of selling medical devices to health care providers.

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Patient Experience Digital Health Leadership Medical Technology 242

Healthcare IT Today

FEBRUARY 20, 2024

However, if a healthcare organization doesn’t combine data across these systems, they can’t achieve the optimal patient experience that’s needed to create a welcoming digital front door.

Patient Experience 125

Patient Experience EHR HIPAA Interoperability 125

Healthcare IT Today

OCTOBER 31, 2023

Enhances Revenue Cycle Services Market Leadership with Patient Engagement Services and Technology Capabilities Today, Access Healthcare , a global leader in revenue cycle management (RCM) and healthcare services, announced the acquisition of Envera Health , a market leader in patient engagement services.

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RCM Patient Experience Medical Billing Leadership 126

Health Populi

OCTOBER 14, 2021

When we think about “3 C’s” for health care experience leadership, we might turn to Cleveland Clinic, Cigna, and CVS/health. Why these three?

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Leadership Patient Experience Public Health 177

Healthcare IT Today

DECEMBER 29, 2023

integrated delivery networks (IDNs), recognized for leadership in developing innovative delivery models and a commitment to technology. Acclara delivers cost-effective, innovative solutions to help healthcare providers across the United States improve the patient experience, minimize administrative burdens, and maintain regulatory compliance.

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RCM Patient Experience Leadership Healthcare IT 126

Healthcare IT Today

JANUARY 17, 2023

Whether identifying areas of frustration for customers or listening for good news, conversational data can be used to revolutionize the patient experience and remind the workforce of their noble purpose. As part of the investment, Blue Heron Capital Operating Advisor, Scott Sanner, will join the Authenticx Board of Directors.

Patient Experience 115

Patient Experience Life Science Pharmaceuticals Leadership 115

Healthcare IT News - Telehealth

JANUARY 18, 2024

It is vital to healthcare and health IT because in order to be able to address the digital inequities within a patient population, one must understand what it is and why a health system should care about it, she said. What is the landscape of your executive leaderships understanding of digital/telehealth equity? Do they have any?

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Telemedicine Telehealth Leadership Health IT 174

Healthcare IT Today

APRIL 21, 2023

Less than half of the nurses that respond believe that their organization effectively cascades information down from leadership to staff – which can ultimately erode trust. Building Community Boosts Morale At LVHN, leadership found that culture, community, and connection were key to nurse retention. In the same Jarrad, Inc.

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Nursing Leadership Patient Experience Healthcare IT 126

Healthcare IT Today

JUNE 26, 2024

Leading organizations (the Mayo Clinic is mentioned in particular) use data to measure patient experience and ask whether employees are “living your values.” Online data collection, particularly when done through patient portals, are more productive.

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Patient Experience EHR Healthcare IT Leadership 115

Healthcare IT Today

SEPTEMBER 1, 2023

With Experity, providers can best meet the demands of the evolving on-demand space and deliver high-quality, high-velocity care by streamlining operations, improving patient experiences, and optimizing revenue. For information and resources, visit experityhealth.com.

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Leadership Patient Experience Healthcare IT Health IT 124

Healthcare IT Today

MARCH 1, 2024

By focusing on quality of care, rather than patient volume, Marathon Health providers remain engaged with their patients, keeping them active, healthy, and out of the emergency room. million eligible patients across a combined base of approximately 630 employer and union-sponsored clients.

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Primary Care HC Leadership Mental health 126