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Virtual care requires leadership change as nursing shortage looms

Mobi Health News

Experts shared insights into change leadership and management strategies, with a focus on mindset shifts and care model modifications that can boost patient experience and safety.

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Innovaccer Announces Acquisition of Cured, Ushering in a New Era of Patient Experience

Healthcare IT Today

Innovaccer Acquires Leading Digital Marketing and Customer Relationship Management (CRM) Platform to Transform the Patient Experience, Succeed with Value-Based Care, and Accelerate Growth Innovaccer Inc. We were looking for companies who could help us enhance our Experience pillar’s focus on improving patient experiences.

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Intent, Insiders/Outsiders and Insights — Disney Institute’s Women’s Leadership Summit

Health Populi

I’m grateful to have had the opportunity to spend much of this week at the inaugural Disney Institute Women’s Leadership Summit. There’s another verb that Julianna called out: “Leadership,” is not a noun, she asserted. I connect the dots between this wisdom and FDR, who collaborated with Churchill on the D-Day strategy.

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Tracking the Patient Experience Using Qualtrics at Intermountain Health

Healthcare IT Today

” Intermountain Health , provider with 33 hospitals about 400 clinics, wanted to cull information of that type from the many interactions they have with patients—32 million phone calls in Utah alone, according to chief strategy officer Dan Liljenquist.

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The Unexpected Virtual Solution Elevating the Patient Experience

Healthcare IT Today

This not only bridges the gap between empathy and technology but goes beyond mere observation, offering a tech-assisted safety net that enhances the overall patient experience. The patient experience has always been a top concern, but health systems constantly grapple with barriers like limited time, funds, and resources.

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One Job for Health IT Leadership

Healthcare IT Today

“The role of leadership is to provide CLARITY versus certainty” – Dr. Rasu Shrestha Dr. Rasu Shrestha, Chief Strategy Officer and Executive Vice President at Atrium Health, spoke these powerful words at the recent EXPO.health Interactive Series event and immediately broke the webinar chat feature.

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Rising Prices and Staffing Shortages: The Need for a Positive Patient Experience in Healthcare

Healthcare IT Today

As a result, patient care has suffered, with a recent study conducted by Weave revealing that nearly two in three patients have felt rushed, not heard, or not paid attention to by their healthcare provider in the last 12 months.