Health Populi

MAY 30, 2022

Add on top of these significant stressors the need to deal with medical bills, which is another source of stress for millions of patients in America. What is not commonly discussed is that medical bill problems are very common among people who have insurance and not only the uninsured.

Medical Billing 263

Medical Billing Health Policy Mental health Patient Experience 263

Health Populi

SEPTEMBER 20, 2023

The bottom-line, literally: four in ten consumers would not pay a medical bill if they cannot understand the administrative experience. Each person interviewed was responsible for health care decisions and paying the bill at least once int he past twelve months. Cedar polled 1,239 U.S.

Medical Billing 240

Medical Billing Mental health Patient Experience 240

Health Populi

DECEMBER 2, 2022

The third chart tells us that patients-as-consumers would most likely sacrifice dining out, entertainment, and travel to be able to pay medical bills. Qualtrics’ data bolsters our understanding of health care costs baked into the patient financial experience and, more broadly, the overall patient experience.

Mental health 177

Mental health Patient Experience Medical Billing Leadership 177

Health Populi

MAY 18, 2023

consumer credit rating companies — Equifax, Experian and TransUnion — planned to remove medical bill collections that were under $500 from consumers’ credit reports. ” The Commonwealth Fund data in the bar chart tells us that many patients in the U.S. On April 11, 2023, three of the largest U.S.

Medical Billing 156

Medical Billing Patient Experience 156

Healthcare IT Today

FEBRUARY 23, 2023

One challenge is finding the right patient payer information. Technology can help organizations identify more billable insurance coverage for self-pay patients, maximizing revenue, increasing efficiency and improving patient experience. adults report that they wouldn’t have the money to cover a $500 medical bill.

RCM 141

RCM Medical Billing Patient Experience Medicare 141

Health Populi

JUNE 24, 2024

He called out that, “In recent years, however, medical bills became the most common collection item on credit reports.

Medical Billing 156

Medical Billing Medicare Patient Experience Public Health 156

Healthcare IT Today

OCTOBER 11, 2024

Unfortunately, healthcare often faces communication challenges between patients, providers, and insurers. This can lead to unnecessary visits, improper billing, and confusing statements that leave patients feeling overwhelmed by medical bills. Compassionate Approach Patients facing medical bills can feel anxious.

Medical Billing 112

Medical Billing Patient Experience RCM Healthcare IT 112

Health Populi

FEBRUARY 7, 2019

In addition to wanting a higher communication standard for clinical information and self-care, three-quarters of patients also want an easy way to understand and paying their medical bills. Less than half say they’re currently getting that support from health care providers. Satisfaction outweighs loyalty.

Patient Experience 312

Patient Experience Medical Billing Mental health Digital Health 312

Health Populi

APRIL 1, 2024

That’s twice as many patients who would prefer to pay their health care bills on doctor’s or provider’s websites versus online through their health plan’s website (19%). That garners only 5% of patients’ preferences. Mailing a paper check?

Medical Billing 218

Medical Billing Patient Experience Connected Health 218

Health Populi

OCTOBER 15, 2019

These study respondents had also visited a doctor or hospital and paid a medical bill in the past year. One-third of these patients had a health care bill go to collections in the past year, according to Cedar’s 2019 U.S. Healthcare Consumer Experience Study. 15% receive this information in text message form.

Medical Billing 243

Medical Billing Life Science Medicare Pharmaceuticals 243

Health Populi

NOVEMBER 18, 2024

Note that patients falling into all four of these segments believe, in the words of Lavidge, that, “companies developing health care technology care more about making money than helping patients…All patients worry that a single medical bill could severely impact their financial security.”

Nursing 156

Nursing Primary Care Medical Billing Public Health 156

Health Populi

JULY 24, 2023

GNC is channeling to the current concerns of health consumers… value in the eye of the beholder and medical bill payer. Health Populi’s Hot Points: That’s a lot of “free” for $39.99 in any one’s definition of value-based health care — most especially, a consumer’s.

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Free healthcare Telehealth Medical Billing Primary Care 296

Health Populi

AUGUST 2, 2021

The article discusses the promises and problems with a growing supply of new companies targeting the patient billing, payment, and revenue-cycle management space, most of which are painted with the brush of improving “patient experience.”

Patient Experience 334

Patient Experience Medical Billing Pharmaceuticals 334

Mend

OCTOBER 18, 2022

While many industries have already gone digital, healthcare is still catching up when it comes to billing. Paper mail still leads for medical bills. Fifty-one percent of patients receiving a billing statement via the mail in 2021. Patient clicks the secure link, verifying their identity with their DOB.

Medical Billing 98

Medical Billing Patient Experience 98

Healthcare IT Today

OCTOBER 31, 2023

With delivery capabilities across upstream and downstream processes, Access Healthcare is uniquely positioned to unlock insights derived from operational processes to prevent claim denials, maximize collections, and enhance the overall patient experience.

RCM 119

RCM Patient Experience Medical Billing Leadership 119

Health Populi

SEPTEMBER 5, 2018

Beyond the physical and emotional pain that people experience when they become a patient, in the U.S. 98% of Americans rank paying their medical bills is an important pain point in their patient journey, according to Embracing consumerism: Driving customer engagement in the healthcare financial journey , from Experian Health.

Patient Experience 159

Patient Experience Medical Billing Health Policy 159

Healthcare IT Today

JANUARY 27, 2021

A group of California hospitals has had such success with the initial run of its medical billing improvement process that it has expanded far more quickly than it had originally intended.

Medical Billing 106

Medical Billing Patient Experience Healthcare IT Leadership 106

Health Populi

OCTOBER 26, 2023

Krush explained the importance of any digital front door in health care covering the entire patient journey, from initial awareness of symptoms and appointment scheduling to filling prescriptions, obtaining referrals, dealing with medical bills and asking general questions.

Medical Billing 257

Medical Billing Health Information EHR Health IT 257

Healthcare IT Today

JULY 18, 2024

In a recent survey , 90% of patients surveyed said they would like to know their payment responsibility upfront, while only 20% understand what they will owe after an appointment. Increasing clarity and efficiency throughout the process can reduce stress and improve satisfaction for patients.

Patient Experience 75

Patient Experience Medical Billing Pharmaceuticals Leadership 75

Health Populi

JUNE 6, 2023

What do people want from digital transformation for their health care experiences? Health Populi’s Hot Points : As Experian puts the situation and experience-gap, “the cost conversation continues.”

Medical Billing 156

Medical Billing Telehealth Digital Health Medicare 156

Healthcare IT Today

MAY 11, 2023

Inbox Health’s data-driven platform makes it easy to automate and personalize patient billing communications, modernizing long-standing industry norms of 30/60/90-day paper statement billing cycles. By improving the patient experience, billers see an increase in profitability, cash flow, and collection speeds.

Medical Billing 59

Medical Billing Patient Experience Health IT EHR 59

Health Populi

APRIL 1, 2019

For mainstream Americans, “the math doesn’t add up” for paying medical bills out of median household budgets, based on the calculations in the 2019 VisitPay Report. Given a $60K median U.S. VisitPay conducted a poll among 1,734 U.S. One-fourth of consumers would prefer to research payment options online.

Medical Billing 283

Medical Billing Patient Experience Health Policy 283

Mend

JULY 19, 2022

According to the same statistics, approximately one in five American households has “bad medical debt.” These numbers are concerning, as they indicate that many Americans are struggling to keep up with their medical bills. How Many Healthcare Organizations Still Rely on Paper Bills.

Medical Billing 97

Medical Billing Patient Experience Telehealth Telemedicine 97

NiftyHMS

OCTOBER 4, 2024

How Dental Clinics can use WhatsApp to Automate Appointment Scheduling, Prescriptions, Reminders, and Patient inquiries. This Simplifies Communication, enhancing the Patient experience and improving clinic efficiency. WhatsApp Automation can be highly beneficial for Dental clinics.

Dental Health 105

Dental Health Patient Experience Medical Billing EMR 105

Health Populi

OCTOBER 22, 2023

Health Populi’s Hot Points: According to the 2024 Healthcare Financial Experience Study from Cedar, 58% of U.S. consumers said paying a health care bill was stressful. ’| the CFO of Ohio State University’s Wexner Medical Center, Vincent Tammaro, was quoted in the Cedar report.

Mental health 194

Mental health Medical Billing Patient Experience 194

Healthcare IT Today

DECEMBER 14, 2022

percent of patients would be interested in using payment plans in the future. When patients have questions about their medical bills, offer support over a variety of communication channels like live chat, text, email, or IVR. Blake is obsessed with how people experience the world. Provide enhanced support.

Medical Billing 108

Medical Billing Health Data Patient Experience Healthcare IT 108

Healthcare IT Today

JUNE 26, 2024

The study found that six out of 10 also focus on improving patient experience, with 55% combining both goals by targeting enhancing the patient payment experience. Patients often find medical bills confusing and difficult to understand, making them hesitant to pay.

RCM 62

RCM Patient Experience Medical Billing Healthcare IT 62

Health Populi

JUNE 26, 2023

patients 18 and over in August and September 2022, which learned that the high cost of health care services (46%) and higher costs of living overall (43%) contributed to peoples’ healthcare avoidance in America. The Qualtrics Study explored the views of over 1,000 U.S.

Medical Billing 156

Medical Billing Mental health Patient Experience Medicare 156

Healthcare IT Today

OCTOBER 23, 2023

They must also think carefully about what it takes to deliver an outstanding patient experience—including digitally—in a post-COVID world, where consumers expect digital access and support at each stage of their care journey. But finding the right approach is key.

RCM 118

RCM Patient Experience Medical Billing Medicare 118

Health Populi

APRIL 28, 2021

Sarandon, Erivo, and Fairey each have their own patient stories… “I’m happy to be part of this campaign because people need transparency and consistent pricing in the healthcare industry in order to make educated decisions in every aspect of their lives.

Medical Billing 358

Medical Billing Patient Experience Public Health Health Policy 358

NiftyHMS

FEBRUARY 27, 2024

Struggling with patient communication across multiple clinics? Streamline communication processes, enhance patient experience, and improve efficiency. Experience the benefits today! Consider leveraging WhatsApp chatbot solutions for real-time connection and personalized care.

Patient Experience 105

Patient Experience Medical Billing EMR EHR 105

Healthcare IT News - Telehealth

DECEMBER 9, 2020

Urgently Ortho in San Francisco, California, had an overarching goal: to create a tech-enabled orthopedic urgent care facility that provided a seamless patient experience using technology that could scale with leadership’s growth ambitions. ” Most hospital EHRs did not offer a great patient experience.

EHR 190

EHR Telehealth Patient Experience Leadership 190

Healthcare IT Today

APRIL 19, 2023

It is not about remote patient monitoring or adopting electronic health records or tools to help patients view their charts. We’ve seen that the patient experience, cost control and human capital considerations all improve with real-time connectivity. But improving connectivity is easier said than done.

Nursing 105

Nursing Patient Experience EMR Medical Billing 105

Health Populi

FEBRUARY 4, 2024

Furthermore, health plan members now see themselves as medical bill payers, seeking value and consumer-level services for their health insurance premium investment. Patients and health plan members continue evolving into medical bill payers, with their homes and budgets baked into the concept.

Primary Care 227

Primary Care Medicare Medical Billing Public Health 227

Health Populi

FEBRUARY 12, 2019

Several factors underpin the adoption of telehealth in 2019: Consumers’ demand for accessible, lower-cost health care services as people face greater financial responsibility for paying the medical bill (via high-deductible health plans and greater out-of-pocket costs for co-payments).

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Telehealth EMR Medical Billing Mental health 243

Healthcare IT Today

AUGUST 18, 2022

In a medical emergency, patients would be forced to cover massive medical bills out of pocket. As a result, 1 in 10 Americans owe some form of medical debt , with millions owing more than $10,000. The fallout from these statistics takes many forms.

Medical Billing 144

Medical Billing Patient Experience Healthcare IT 144

Health Populi

DECEMBER 5, 2019

As the graph shows, APA found that many aspects of health care in America stress most people out, from the cost of insurance to medical bills — and changes to health care policy emanating from Washington. Health care stress is a mainstream featured in Americans’ collective psyche approaching the 2020 election.

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Medical Billing Digital Health Patient Experience 272