article thumbnail

Tools for Paying Medical Bills Don’t Help Health Consumers Manage Their Financial Health

Health Populi

Even trust with pharmaceutical companies increased that year. Prioritizing the digital health experience, with financial health baked into the front-end and not just the back-end bill payment and ex post facto EOB from the health plan will help reverse this era of eroding trust between patient and hospital.

article thumbnail

Surprise, Surprise: Most Americans Have Faced a “Surprise” Medical Bill

Health Populi

Most Americans have been surprised by a medical bill, a NORC AmeriSpeak survey found. patients blamed doctors and pharmacies, although a majority of consumers still put responsibility for surprise healthcare bills on them (71% and 64% net). Who’s responsible? Plus ça change.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Only in America: Medical Debt Hits High Income and Insured People, KHN and NPR Report

Health Populi

By age group, people 30 t0 49 years of age were more likely to have fallen into medical debt: think Sandwich-generation adults with children and aging parents, seriously financially stretched and stressed. Here’s an additional detail showing the mainstream, Main Street nature of medical debt in the U.S.:

article thumbnail

Patients Growing Health Consumer Muscles Expect Digital Services

Health Populi

These study respondents had also visited a doctor or hospital and paid a medical bill in the past year. One-third of these patients had a health care bill go to collections in the past year, according to Cedar’s 2019 U.S. 50% want clearer, easier-to-understand medical bills.

article thumbnail

Will Consumers Cross the Cost-and-Trust Chasm Between Prescription Drugs and Hospitals?

Health Populi

84% of Americans told the Foundation that they were concerned about how much health care costs will affect them in the future, with 42% of patients saying they couldn’t afford to pay over $500 for an unexpected medical bill. Hospital costs contribute to rising medical costs to 49% of health consumers. Exacerbating U.S.

article thumbnail

Value-Based Health Care Needs All Stakeholders at the Table – Especially the Patient

Health Populi

At the end of this day, something Muna Bhanji, an advisor to biopharmaceutical developers who spent over 30 years of her career with Merck, noted: no advances toward value-based care will happen without a sense of partnership, requiring aligned incentives across the health/care ecosystem.

article thumbnail

Doctors’ Offices Morph into Bill Collectors As Patients Face Growing Out-Of-Pocket Costs

Health Populi

One-third of people was worried about what they would owe in the medical bill, and just over one-fourth of people were concerned about exposure to COVID-19. This insight comes from the Patientco annual survey report on the state of the patient financial experience.